216 Information technology specialist Jobs and Work in Gauteng

The Application Specialist is responsible for the administration, support, and continuous improvement of enterprise business applications, with a primary focus on
focus on Microsoft SharePoint and related Microsoft 365 services. The role acts as a bridge between business users and technical teams, ensuring applications are stable, secure, and aligned with business requirements.

Main Duties and Responsibilities

Application Support & Operations
Provide 2nd and 3rd line support for business applications, including SharePoint Online.
Troubleshoot incidents, perform root-cause analysis, and resolve application issues.
Monitor application performance and availability.
Manage application upgrades, patches, and enhancements
Maintain application documentation, support procedures, and configuration records.

SharePoint & D365

Administer and support SharePoint Online, including:
Site collections and site provisioning
Permissions, security groups and access controls
Document libraries, metadata, content types, and workflows
Design and maintain SharePoint sites for:
- Document Management
- Team Collaboration
- Business Process enablement

Support integration with:
- Microsoft Teams
- OneDrive
- Power Automate
- Power Apps.
Ensure adherence to governance, data retention, compliance and information architecture standards.

Business Engagement and Change Enablement

Engage business stakeholders to gather and document application requirements.
Translate business needs into application solutions or enhancements.
Assist with user acceptance testing (UAT) and deployment activities.
Provide user training, guidance, and application documentation.
Participate in application-related projects, including implementations and migrations.
Support change management and release activities.
Identify opportunities to improve application performance, usability, and automation
Collaborate with developers and technical teams on custom or in-house solutions.

Qualifications

Grade 12
Diploma or Degree in Information Technology, Computer Science, or related field
Microsoft certifications (SharePoint, D365, Power Platform) are advantageous

Work Experience

Minimum 3- 5 years’ relevant experience

Knowledge

Exposure to AI-enabled features, AI agents, or AI model integrations – Desirable
Applied knowledge of the Power Platform, including:
- Power Automate workflows (approvals, notifications, data synchronisation)
- Power Apps custom SharePoint forms and canvas apps
- Connector usage, triggers, actions, and platform limitations
- Environment management and security considerations
Application support and troubleshooting capabilities:
- Incident diagnosis and resolution
- Root cause analysis and configuration-level troubleshooting
- Log analysis and error interpretation
- Change, release, and deployment support
- Understanding of application dependencies and integration points
Data and integration knowledge:
- SharePoint lists and libraries as structured data sources
- Working knowledge of SQL databases (read-only / integration level)
- Conceptual understanding of APIs and system connectors
- Awareness of how SharePoint data is consumed by reporting tools such as Power BI
Tools and Platforms:
- SharePoint Admin Centre
- Microsoft 365 Admin Centre
- Power BI integration with SharePoint data sources
- Dynamics 365 CRM platforms
- Low-code / no-code enterprise solutions

Technical Competencies

Microsoft 365 ecosystem knowledge:
SharePoint, Teams, OneDrive, Power Automate, Power Apps
Application support experience in an enterprise environment
Understanding of:
- User access management and security
- Application lifecycle management
Understanding of SQL and data integration concepts
Experience in a regulated or corporate environment

Behavioural & Professional Competencies

Strong problem solving and analytical skills
Ability to work independently and in a team environment while managing multiple priorities
Pragmatic mindset — balances “ideal architecture” with business reality
Clear communicator with both technical and non-technical stakeholders
Takes ownership of solutions end to end, from design to production support
Detail-oriented. With a focus on quality and reliability
Ability to learn new software and technologies quickly.

BDO Core Competencies

Relationships and Collaboration
Exceptional Client Service
Business Growth
Engaging people
Leadership
Quality, Risk management and Operational performance

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