ABOUT THE COMPANY
When 1Life launched in 2006, we shook up the insurance industry with our fresh,
customer-focused approach – offering affordable, simple and convenient
insurance products direct to South Africans. We have evolved over the years
from being a direct life insurer to becoming a multi-distribution insurer in 2013.
We are always innovating, always looking for ways to meet South Africans’
evolving needs and change lives for the better.
Everything we do is geared towards making it simpler for our customers to make
smart choices and to protect and grow their wealth. Take a look at some of our
industry “firsts”:
- the first company to sell life insurance direct to the public online and through
our mobi site
- the first life company to launch a USSD policy management service for life
policyholders
- the first to introduce HIV testing via saliva instead of blood tests
JOB PURPOSE
To originate, structure, and execute affinity and partnership distribution
opportunities that drive sustainable premium growth across life, funeral, and
credit life products, while ensuring full regulatory compliance and commercial
viability. The role integrates direct sales enablement with partnership
development to expand market reach and optimise channel performance.
RESPONSIBILITIES
Partner
Lead and facilitate exchange of ideas and task collaboration in fluid mid sized
project teams.
Business Planning
Contribute to the development of annual and longer-term business plans;
forecast performance against business key performance indicators; develop
business cases for key activities/projects; and estimate the financial and human
resources required to deliver performance targets.
Stakeholder Engagement
Contribute to stakeholder engagement through identifying stakeholders, finding
out their needs/issues/concern and reacting to these by arranging meetings and
events and drafting supporting materials to promote understanding and
commitment.
Commercial Management
Manage commercial results of a medium to large business unit or product line by
analyzing customer and market trends, monitoring financial results, adjusting
plan as necessary, and optimizing use of resources.
Brand Positioning
Assist in achieving brand positioning and lead on contributing ideas to brand
plans.
Operations Management
Oversee an operational area with guidance from senior colleagues. Could
involve responsibility for development or delivery (or both).
Performance Management
Develop and propose own performance objectives; take appropriate actions to
ensure achievement of agreed objectives, using the organization's performance
management systems to improve personal performance. OR Manage and report
on team performance; set appropriate performance objectives for direct reports
or project / account team members and hold them accountable for achieving
these, taking appropriate corrective action where necessary to ensure the
achievement of team / personal objectives.
Personal Capability Building
Act as subject matter expert in an area of technology, policy, regulation, or
operational management for the team and beyond in the function. Maintain
external accreditations and in-depth understanding of current and emerging
technologies, external regulation, and industry best practices through continuing
professional development, attending conferences, and reading specialist media.
Project Management
Manage a portfolio of projects while reporting to senior colleagues.
Budgeting and Costing
Develop and/or deliver budget plans with guidance from senior colleagues
Product Training
Identify product training needs and develop, design, and evaluate content for
product training courses in specific functional areas to fill gaps in established
programs; run complex and/or customized product training courses to improve
employee performance within specific functional area.
Insights and Reporting
Prepare and coordinate the completion of various data and analytics reports.
BEHAVIORAL COMPETENCIES
Strategic Mindset
Sees ahead to future possibilities and translates them into breakthrough
strategies. For example, is a strong big-picture thinker; makes frequent, clear
references to the organization's vision and strategy and the efforts required to
drive them forward. Effectively integrates long-term opportunities and challenges
with day-to-day activities.
Business Insight
Applies knowledge of business and the marketplace to advance the
organization's goals. For example, ensures that the team understands and
discusses relevant industry changes. Gives strong messages about how
people's efforts make a difference to the broader organization.
Balances Stakeholders
Anticipates and balances the needs of multiple stakeholders. For example,
shares stakeholder feedback while inspiring others to consistently seek input
and learn from their internal and external stakeholders. Promotes an
environment of high ethical standards and cross-cultural sensitivity in working
with all stakeholders.
Cultivates Innovation
Creates new and better ways for the organization to be successful. For example, inspires people to develop breakthrough solutions; invests and takes risks to lead cutting-edge innovations. Establishes systems that encourage and reward partnering with others to innovate, ensuring that varied perspectives are included.
Financial Acumen
Interprets and applies key financial indicators to make better business decisions.
For example, finds and uses the best financial and quantitative indicators to gain
an in-depth understanding of organizational performance. Creates an
environment and tools for people to take ownership of financial decisions.
Drives Results
Consistently achieves results, even under tough circumstances. For example,
creates a feeling of energy and an emphasis on excellence in the team, using
productive behaviors. Builds a strong sense of urgency to exceed goals and beat
deadlines. Ensures that the team pushes through obstacles and establishes a
superior track record.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information
to effectively solve problems. For example, offers penetrating questions to help
others get to the heart of complex situations and find strong solutions. Uses a
range of inputs to fully understand and solve problems.
Builds Networks
Effectively builds formal and informal relationship networks inside and outside
the organization. For example, emphasizes building and maintaining strong
relationships; gives targeted guidance on how to do so. Creates and strengthens
a wide network to learn early about industry developments and attain significant
influence.
Collaborates
Builds partnerships and works collaboratively with others to meet shared
objectives. For example, enhances and improves collaboration among coworkers
and with external partners. Solicits ideas from diverse colleagues, leaves space
in conversation for them; gives credit well and generously.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, engages diverse groups by communicating in a way that matches each group's preferences. Listens carefully and probes beneath the surface to gain richer insight on others' views.understanding of the unique needs of different audiences. For example, engages diverse groups by communicating in a way that matches each group's preferences. Listens carefully and probes beneath the surface to gain richer insight on others' views.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational
goals. For example, makes nimble plans accounting for a range of risks and
contingencies. Achieves greater cohesion, integration, and alignment between
own group and other areas. Both persistent in adversity and nimble in change.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For
example, uses customer feedback and data to drive continuous improvement;
creates an environment in which team members feel a strong sense of
ownership and accountability toward creating the best possible customer
experience.
Interpersonal Savvy
Relates openly and comfortably with diverse groups of people. For example,
picks up on group interpersonal dynamics and finds ways to work effectively
within these parameters; resolves difficult interpersonal situations within the
team; works to build greater group harmony. Coaches team members on
interpersonal skills.
Being Resilient
Rebounds from setbacks and adversity when facing difficult situations. For
example, deals effectively with crises and volatile situations. Puts people's
failures in perspective and helps them move forward. Maintains calm in
adversity; stays objective. Uses hardships and difficult experiences as an
opportunity for personal and team growth.
Directs Work
Provides direction, delegating, and removing obstacles to get work done. For
example, delegates tasks, providing generally clear expectations to staff.
Coordinates and integrates the team's work, reducing duplication. Measures
team progress using the right indicators; recognizes when problems or shortfalls
occur.
SKILLS
Commercial Acumen
Applies understanding of the business environment and objectives to develop
solutions without supervision, while also providing technical assistance when
necessary.
Action Planning
Works without supervision and provides technical guidance when required on
developing appropriate plans or performing necessary actions based on
recommendations and requirements.
