27 Customer service Jobs and Work in Vereeniging Gauteng

Sales and Service Consultant
Lesaka Technologies —Sasolburg, Free State
12d
Branch Advisor FAIS
FirstRand —Vereeniging, Gauteng
- Full-time
6d
Branch Manager - Orange Farm
Sanlam —Vereeniging, Gauteng
Inventory Administrator
Rand Water —Vereeniging, Gauteng
1h
Branch Consultant/ Financial Advisor - Boulders
Sanlam —Vereeniging, Gauteng
Sales Representative: Used Vehicles - VW Vereeniging
Motus Corporation —Vereeniging, Gauteng
Store Manager
GALXBOY —Vanderbijlpark, Gauteng
PRODUCT CONSULTANT
Smollan —Vanderbijlpark, Gauteng
- Part-time
11d
Dealer Principal - BMW Vereeniging
Motus Corporation —Vereeniging, Gauteng
4h
Sales and Service Consultant ( Westrand Vaal)
Lesaka Technologies —Vereeniging, Gauteng
1d
Trainee Manager
Crazy Store —Vereeniging, Gauteng
2d
FNB Community Advisor DHA
FirstRand —Sebokeng, Gauteng
- Part-time
5d
24hr Flexi Sales Associate- Thabong Shopping Centre
homechoice —Sebokeng, Gauteng
5d
Sales Representative: Vehicles| Auto Pedigree| Vereeniging
Motus Corporation —Vereeniging, Gauteng
11d
Retail Security Supervisor - Vaal
Fidelity Services Group —Vanderbijlpark, Gauteng
13d
Vehicle Service Advisor at Motor Dealership
Star Motor Group —Vanderbijlpark, Gauteng
- Full-time
Quick Apply
14d
Sanlam Financial Adviser - Vanderbijlpark
Sanlam —Vanderbijlpark, Gauteng
New Business Development Specialist: Corporate Sales (External)
Cartrack —Vanderbijlpark, Gauteng
- Full-time
Quick Apply
Head On-Site Services & Technical Marketing South Africa
RHI Magnesita —Vanderbijlpark, Gauteng 1911

Discover related jobs

Based on your search for customer service jobs.

General Worker
HXP Staffing Solutions —Gauteng, Gauteng
Follow health and safety procedures and company policies. Basic understanding of warehouse safety procedures. Willingness to work shifts, weekends, or overtime…
Quick Apply

I want to receive the latest job alert for customer service in vereeniging gauteng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near vereeniging gauteng

Sales Representative jobs in Vereeniging, Gauteng

Administrator jobs in Vereeniging, Gauteng

Store Manager jobs in Vanderbijlpark, Gauteng

Production Manager jobs in Northern Cape

Branch Manager jobs in Durban, Kwazulu Natal 4029

Branch Manager jobs in Bluff, Kwazulu Natal

Branch Manager jobs in Pretoria, Gauteng 0122

Office Manager jobs in Fourways, Gauteng

Branch Manager jobs in Queensburgh, Kwazulu Natal

Security Manager jobs in Sasolburg, Free State

Financial Advisor jobs in Germiston, Gauteng 1401

Financial Controller jobs in Johannesburg, Gauteng 2128

Financial Advisor jobs in Vanderbijlpark, Gauteng

Financial Advisor jobs in Mossel Bay, Western Cape

Financial Manager jobs in Berea, Kwazulu Natal

Financial Advisor jobs in Centurion, Gauteng 0172

Financial jobs in Umhlanga, Kwazulu Natal

Blue Mercury Financial Services jobs in Gauteng, Gauteng

Head Of Marketing jobs in Gauteng

Hospitality Marketing jobs in Cape Town, Western Cape

Sales and Service Consultant

Lesaka Technologies -
Sasolburg, Free State

Apply Now

Job Details

Permanent
12 days ago

Full Job Description

Key Performance Areas

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

Takes accountability in customer engagement to identify customer’s needs.
Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
Performs the regulatory checks for the customer, FICA, POPI and NCR
Aid customers in account servicing and account origination.
Handles client serving like issuing of card, answering to client queries
Referring matters outside the operational mandate to the team leader

People

Adheres to principles of teamwork
Allows to be led by the senior

Finance

Ensure that revenue is generated by meeting the agreed sales target
Retain customers by providing client service and resolving complaints and queries timeously
Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

Comply with FAIS guidelines (Honesty and Integrity)
Operates within the code of conduct
Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
Refers any matters outside the laid down scoring to the team leader
Operate within the stipulated Levels and Limits
Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

Leads identified converted into successful sales.
Ensure activities support cost containment and reduction.
Educate customers on correct digital channels to maximize channel optimisation.
Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
Make sure ACTIVATION is PRIORITY on onboarding
Always conduct themselves in an ethical manner.
Adhere to the TCF (Treating Customer fairly) principles in all that you do.
Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
Resolve all customer queries efficiently, and within agreed timelines.
Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
Demonstrates behaviour in support of the organizational values.
Takes accountability for own performance, personal and career development.
Maintain an ability to adapt to ever changing business and customer needs.
Contribute to the overall effectiveness and success of the team.
Improve knowledge and competencies by completing role specific training.

Key performance measure

Meet stipulated target

Service compliments and complaints
Adhere to Compliance requirements
Operational losses and attrition

Qualifications

Minimum Qualification: NQF 4 Qualification
Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
Regulatory Exam qualification
An appropriate recognised business Diploma or Higher Certificate at NQF level 6
Microsoft office Computer Literate

Experience

Experience: 1-2 years related experience
FAIS – Yes

The successful applicant must:

Leadership competencies - Manager of Self
Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.

Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
Being true to myself: I always do what I say I will do, even when I am under pressure.
Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Apply Now

Refine Your Search

customer service jobs in vereeniging gauteng

Sales and Service Consultant

Branch Advisor FAIS

Branch Manager - Orange Farm

Inventory Administrator

Branch Consultant/ Financial Advisor - Boulders

Sales Representative: Used Vehicles - VW Vereeniging

Store Manager

PRODUCT CONSULTANT

Dealer Principal - BMW Vereeniging

Sales and Service Consultant ( Westrand Vaal)

Trainee Manager

FNB Community Advisor DHA

24hr Flexi Sales Associate- Thabong Shopping Centre

Sales Representative: Vehicles| Auto Pedigree| Vereeniging

Retail Security Supervisor - Vaal

Vehicle Service Advisor at Motor Dealership

Sanlam Financial Adviser - Vanderbijlpark

New Business Development Specialist: Corporate Sales (External)

Head On-Site Services & Technical Marketing South Africa

Discover related jobs

I want to receive the latest job alert for customer service in vereeniging gauteng

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected