18 Customer service Jobs and Work in Sasolburg Free State

Sales and Service Consultant
Lesaka Technologies —Sasolburg, Free State
10d
Store Manager
GALXBOY —Vanderbijlpark, Gauteng
SHEQ Sales Intern (Field & Office Based)
iSHEQ Training and Consulting —Vereeniging, Gauteng 1935
- R4 000 an hour
- Internship
Quick Apply
3h
Receptionist | Vanderbijlpark, Gauteng | Permanent
PSG Konsult Ltd. —Vanderbijlpark, Gauteng
4d
Branch Advisor FAIS
FirstRand —Vereeniging, Gauteng
- Full-time
4d
Customer Relationship Marketer
Eduvos —Vanderbijlpark, Gauteng
4d
FNB Community Advisor
FirstRand —Vanderbijlpark, Gauteng
- Part-time
5d
Senior Protective Service Officer (J Hay band) - Day work
Rand Water —Vereeniging, Gauteng
6d
Administrator: Dealer Warranty (VW Vereeniging PC)
Motus Corporation —Vereeniging, Gauteng
6d
PRODUCT CONSULTANT
Smollan —Vanderbijlpark, Gauteng
- Part-time
9d
Retail Security Supervisor - Vaal
Fidelity Services Group —Vanderbijlpark, Gauteng
10d
Vehicle Service Advisor at Motor Dealership
Star Motor Group —Vanderbijlpark, Gauteng
- Full-time
Quick Apply
11d
Sales Representative: Used Vehicles - VW Vereeniging
Motus Corporation —Vereeniging, Gauteng
Branch Consultant/ Financial Advisor - Boulders
Sanlam —Vereeniging, Gauteng
Sanlam Financial Adviser - Vanderbijlpark
Sanlam —Vanderbijlpark, Gauteng
Branch Manager - Orange Farm
Sanlam —Vereeniging, Gauteng
New Business Development Specialist: Corporate Sales (External)
Cartrack —Vanderbijlpark, Gauteng
- Full-time
Quick Apply
Head On-Site Services & Technical Marketing South Africa
RHI Magnesita —Vanderbijlpark, Gauteng 1911

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Store Manager
GALXBOY —Vanderbijlpark, Gauteng
Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the…
Store Manager
Lewis group —Orange Farm, Gauteng
They act as the bridge between Head Office and the store floor, ensuring both operational and commercial targets are met.
R9 000 - R10 000 a month
Quick Apply

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Sales and Service Consultant

Lesaka Technologies -
Sasolburg, Free State

Apply Now

Job Details

Permanent
10 days ago

Full Job Description

Key Performance Areas

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

Takes accountability in customer engagement to identify customer’s needs.
Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
Performs the regulatory checks for the customer, FICA, POPI and NCR
Aid customers in account servicing and account origination.
Handles client serving like issuing of card, answering to client queries
Referring matters outside the operational mandate to the team leader

People

Adheres to principles of teamwork
Allows to be led by the senior

Finance

Ensure that revenue is generated by meeting the agreed sales target
Retain customers by providing client service and resolving complaints and queries timeously
Prevent account closures and operational losses by following laid down procedures on compliance

Process, Risk, Regulatory & Compliance

Comply with FAIS guidelines (Honesty and Integrity)
Operates within the code of conduct
Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
Refers any matters outside the laid down scoring to the team leader
Operate within the stipulated Levels and Limits
Collate information regarding systems, clients and process to aid an improvement of the overall client experience

Responsibilities

Leads identified converted into successful sales.
Ensure activities support cost containment and reduction.
Educate customers on correct digital channels to maximize channel optimisation.
Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
Make sure ACTIVATION is PRIORITY on onboarding
Always conduct themselves in an ethical manner.
Adhere to the TCF (Treating Customer fairly) principles in all that you do.
Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self-service channels.
Resolve all customer queries efficiently, and within agreed timelines.
Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
Demonstrates behaviour in support of the organizational values.
Takes accountability for own performance, personal and career development.
Maintain an ability to adapt to ever changing business and customer needs.
Contribute to the overall effectiveness and success of the team.
Improve knowledge and competencies by completing role specific training.

Key performance measure

Meet stipulated target

Service compliments and complaints
Adhere to Compliance requirements
Operational losses and attrition

Qualifications

Minimum Qualification: NQF 4 Qualification
Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
Regulatory Exam qualification
An appropriate recognised business Diploma or Higher Certificate at NQF level 6
Microsoft office Computer Literate

Experience

Experience: 1-2 years related experience
FAIS – Yes

The successful applicant must:

Leadership competencies - Manager of Self
Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.

Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
Being true to myself: I always do what I say I will do, even when I am under pressure.
Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle-blow potential risks and concerns when I identify them.

Apply Now

Refine Your Search

customer service jobs in sasolburg free state

Sales and Service Consultant

Store Manager

SHEQ Sales Intern (Field & Office Based)

Receptionist | Vanderbijlpark, Gauteng | Permanent

Branch Advisor FAIS

Customer Relationship Marketer

FNB Community Advisor

Senior Protective Service Officer (J Hay band) - Day work

Administrator: Dealer Warranty (VW Vereeniging PC)

PRODUCT CONSULTANT

Retail Security Supervisor - Vaal

Vehicle Service Advisor at Motor Dealership

Sales Representative: Used Vehicles - VW Vereeniging

Branch Consultant/ Financial Advisor - Boulders

Sanlam Financial Adviser - Vanderbijlpark

Branch Manager - Orange Farm

New Business Development Specialist: Corporate Sales (External)

Head On-Site Services & Technical Marketing South Africa

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