Description
This role provides hands-on operational support to the P&O Operations and Payroll teams during the Oracle HCM implementation programme.
The successful candidate will be an experienced HR Operations or Payroll professional who is comfortable working across both business-as-usual activities and project-related change initiatives. They will play a critical role in maintaining operational continuity, supporting data quality and payroll processes, and identifying opportunities to improve efficiency, controls and employee experience.
This is a practical, delivery-focused role requiring someone willing to be involved in all aspects of operational support — from managing administrative tasks and resolving employee queries to supporting testing activities, data remediation and process improvements.
Key Responsibilities
HR Operations & Payroll Support
Provide hands-on support across HR Operations and Payroll processes to ensure continuity of service during the Oracle HCM implementation.
Process and coordinate day-to-day HR and payroll transactions accurately and within agreed service levels.
Support employee lifecycle activities, including onboarding, employee changes and offboarding administration.
Investigate and resolve payroll and HR operational queries in conjunction with payroll providers, HR colleagues and employees.
Ensure data integrity across HR and payroll systems through accurate processing and ongoing validation.
Oracle Implementation & Data Support
Support Oracle HCM implementation activities including data cleansing, validation, testing preparation and user acceptance testing.
Perform reconciliations between legacy and new systems, identifying and resolving discrepancies.
Track implementation issues and support remediation activities with relevant stakeholders.
Assist with reporting, audit checks and data quality reviews throughout the implementation lifecycle.
Identify inefficiencies, control gaps and process bottlenecks within HR Operations and Payroll processes.
Recommend practical solutions to improve service delivery, accuracy and efficiency.
Support the implementation of agreed process improvements and operational changes.
Contribute to the development of standard operating procedures, process documentation and user guidance materials.
Actively promote continuous improvement and operational excellence across the function.
Stakeholder Management
Build effective working relationships across P&O, Payroll, Technology and external vendors.
Coordinate information gathering and follow-up actions across multiple stakeholder groups.
Communicate proactively on progress, risks and issues, escalating where required.
Qualifications, Experience and Skills
Minimum 3-5 years' experience in HR Operations, Payroll Administration or HR Shared Services environments.
Demonstrable experience managing HR operational processes and/or payroll activities in a medium-to-large organisation.
Strong understanding of HR administration processes, employee lifecycle management and payroll controls.
Experience working with HRIS platforms and data management activities.
Proven ability to work with large volumes of employee and payroll data whilst maintaining a high level of accuracy.
Experience supporting HR system implementation, upgrade or transformation programme.
Oracle HCM experience.
Experience participating in testing, data migration, process redesign or change initiatives.
Exposure to regulated or governance-driven environments where accuracy and control are critical.
Investec Culture
At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment.
We are committed to diversity and inclusion when recruiting internally and externally.
