89 system engineer Jobs and Work in pretoria, gp

Tier II Technical Support Engineer (Microsoft 365 & VoIP)
B&D System Engineers —Centurion, Gauteng
- From R12 000 a month
- Full-time
Quick Apply
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Project Engineer
Pump and Abrasion Technologies —Centurion, Gauteng
- R240 000 a year
Junior Project Engineer
Pump and Abrasion Technologies —Centurion, Gauteng
- R240 000 a year
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Financial Sector Conduct Authority —Pretoria, Gauteng
- Full-time
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VirtuHire —Centurion, Gauteng
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Pump and Abrasion Technologies —Pretoria, Gauteng
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Colibri Recruitment —Irene, Gauteng
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Software Engineer
VirtuHire —Centurion, Gauteng
- Full-time
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HSSE Administrator
Pragma —Midrand, Gauteng
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IT Support Engineer
Talisman Hire —Centurion, Gauteng
- Full-time
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Ligpos (Pty) Ltd —Pretoria, Gauteng
Technical Trainer
Ford Motor Company —Pretoria, Gauteng
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Software Engineer - Java
Agile Bridge —Pretoria, Gauteng 0081
- Full-time
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Akeneo PIM | PHP Engineer
Vaimo —Pretoria, Gauteng 0083
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Senior IT Engineer
SNG GrantThornton —Midrand, Gauteng
Senior Industrial Engineer
HENSOLDT SOUTH AFRICA (PTY) LTD —Irene, Gauteng
Maintenance Technician
HENSOLDT SOUTH AFRICA (PTY) LTD —Irene, Gauteng

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Tier II Technical Support Engineer (Microsoft 365 & VoIP)

B&D System Engineers -
Centurion, Gauteng

Quick Apply

Job Details

Permanent | Full-time
From R12 000 a month
5 days ago

Full Job Description

The Tier II Technical Support Engineer plays a critical role in maintaining operational excellence and high client satisfaction. This position delivers advanced technical support for Microsoft 365 cloud environments, 3CX phone systems, and VoIP solutions. As a key technical liaison within our ISP operations, you will resolve escalated customer issues, optimize unified communications, and interface efficiently with upstream fiber infrastructure providers.

Key Responsibilities

Enterprise Cloud Administration: Manage, configure, and troubleshoot Microsoft 365 tenants, including Exchange Online, SharePoint, MS Teams, OneDrive, and Entra ID (Azure AD).
VoIP & 3CX Management: Deploy, configure, and maintain 3CX IP-PBX systems, SIP trunks, call routing logic, inbound/outbound rules, and VoIP desk phones or softphones.
Advanced Customer Success: Serve as the primary escalation point for complex technical inquiries, ensuring professional communication and strict adherence to Service Level Agreements (SLAs).
Desktop Infrastructure Support: Diagnose and resolve sophisticated hardware, software, and operating system issues across enterprise Windows 10 and 11 desktop environments.
Vendor & Carrier Coordination: Act as the technical point of contact with external fiber infrastructure providers to isolate and resolve circuit and connectivity issues on behalf of clients.
Incident Lifecycle Management: Own, track, and document the lifecycle of service requests within the ticketing system, providing comprehensive root-cause analysis when necessary.
Knowledge Management: Author internal technical SOPs and external knowledge base documentation to optimize resolution times and improve client self-service capabilities.

Required Qualifications

Professional Experience: 3+ years of progressive experience in a dedicated helpdesk, service desk, or Managed Service Provider (MSP) environment.
Technical Domain Expertise: Proven track record of managing enterprise-level Microsoft 365 deployments and user migrations.
VoIP Telephony Proficiency: Demonstrated experience installing, managing, and troubleshooting 3CX phone systems and standard VoIP protocols.
Desktop & OS Mastery: Deep technical understanding of Windows enterprise operating systems, profile management, and software deployment.
Core Networking Proficiency: Strong comprehension of TCP/IP, DNS routing and basic WAN/LAN diagnostics within an ISP context.
Communication & Demeanor: Exceptional verbal and written business communication skills, with a demonstrated ability to de-escalate sensitive customer situations.

Preferred Education & Certifications

3CX Certified Engineer (Basic or Advanced).
Microsoft Certified: Endpoint Administrator Associate or equivalent.
Grade 12 (Matric)

Pay: From R12 000,00 per month

Application Question(s):

Do you have 2+ years of experience working with Microsoft 365 environments?

Work Location: In person

Quick Apply

Refine Your Search

system engineer jobs in pretoria, gp

Tier II Technical Support Engineer (Microsoft 365 & VoIP)

Process Engineer

ICT Support Engineer

Automation Engineer

Project Engineer

Junior Project Engineer

INFRASTRUCTURE ENGINEER ICT OPERATIONS DEPARTMENT

Software Engineer (On-site, Centurion)

Application Engineer - (Mechanical Engineering candidates)

Junior Java Developer

Software Engineer

HSSE Administrator

IT Support Engineer

Mining Professionals & Artisans

Technical Trainer

Software Engineer - Java

Akeneo PIM | PHP Engineer

Senior IT Engineer

Senior Industrial Engineer

Maintenance Technician

I want to receive the latest job alert for system engineer in pretoria, gp

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