353 Care Jobs and Work in Germiston Gauteng 1401

Customer Care Agent
Motus Corporation —Edenvale, Gauteng
3d
Medical Administrator
Frans E Marx Orthotics Inc —Boksburg, Gauteng
- Up to R20 000 a month
- Full-time
Quick Apply
9d
Pharmacy Assistant -QPB
Clicks Group Limited —Boksburg, Gauteng
7d
Flexi Sales Assistant
Outdoor Warehouse —Boksburg, Gauteng 1459
- Part-time
Quick Apply
Gaming Centre Assistant [Weekends - Saturday & Sunday]
Ultimate Esports Tournaments (Pty) Ltd —Kempton Park, Gauteng 1619
- R70 - R100 an hour
- Part-time
Quick Apply
Professional Massage Therapist
49 The Avenue Wellness Studio —Norwood, Gauteng
- From R400 an hour
- Part-time
Quick Apply
8d
Roaming Medical Receptionist
Provantage media —Alberton, Gauteng
- Full-time
Quick Apply
Au Pair | Sunninghill Gardens
Au Pair Extraordinaire —Johannesburg, Gauteng
- R12 000 - R13 000 a month
Au Pair
Elite Aupairs —Brakpan, Gauteng
- R10 000 - R13 000 a month
Quick Apply
8d
Customer Care Facilitator
RCL FOODS Careers —Boksburg, Gauteng
6d
Customer Care Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Part-time
Quick Apply
YES4Youth Opportunity: Cash Processor ( Kempton Park )
SBV Services (Pty) Ltd. —Kempton Park, Gauteng
- Part-time
Retail Sales Frontliner
Hearing Aid Labs —Norwood, Gauteng
- R10 000 - R15 000 a month
Quick Apply
Au Pair | Bryanston
Au Pair Extraordinaire —Johannesburg, Gauteng
- R18 000 a month
Draughtsman
NJ PLACEMENT CONSULTING —Alberton, Gauteng
- Full-time
Copywriter
MORE Collection —Johannesburg, Gauteng
Nike Retail Store Associate (Athlete) - Part-Time - Nike Store Eastpoint
Nike —Johannesburg, Gauteng 2196
- Part-time
Physiotherapist
Island Employment Partners —Johannesburg, Gauteng
- R1 132 383 - R1 296 497 a year
Quick Apply
5h
Copywriter
Clockwork Digital —Johannesburg, Gauteng
Call Center Agent
RCL FOODS Careers —Boksburg, Gauteng
7d

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Customer Care Agent

Motus Corporation -
Edenvale, Gauteng

Apply Now

Job Details

Permanent
3 days ago

Full Job Description

LiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

LiquidCapital is seeking to employ a qualified and experienced Customer Care Agent. The successful candidate will join a dynamic and highly skilled Customer care Team.

The successful candidate will report directly to the Customer Care Manager.

JOB DESCRIPTION:

To record, investigate and resolve Customer issues with the view to improve organizational performance and systems.

DUTIES / KEY RESPONSIBILITIES:

To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence
Determines eligibility by comparing client information to requirements
Handle sensitive situations in a calm constructive manner whilst showing effectiveness in high-pressure situations
Highly motivated individual who displays accountability for achieving individual and team goals and objectives
Responsible for promoting and enhancing positive customer relationships
Processes all calls using professional telephone etiquette
Expertly uses CRM to capture calls accurately, confidently navigating screens to search, create, view and update Customer records, controlling the call through to resolution
Contributes to the success of the Customer Care Team by working together to build a positive team environment
Ability to handle multiple tasks and adjust conversation style depending on nature of incoming call

EDUCATION:

Matric / Grade 12
Customer Care / Call Centre certificate would be an advantage
RE & FAIS – added advantage

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED:

Good computer skills (MS Outlook, Word)
Motor industry knowledge an advantage
Must have a minimum of 2 – 3 years’ service advisory experience within the motor industry OR
Must have a minimum of 2 - 3 years Customer Service experience within a competitive environment
Must have a strong desire to resolve customer issues
Strong problem-solving skills
Strong communication skills (verbal and written) – excellent grammar and articulation
Must have excellent active listening skills
Must also be able to read, speak and understand English (any other languages would be an added advantage)
Excellent telephone skills (professional telephone etiquette) and the ability to communicate with enthusiasm and drive
Social media experience preferrable
Conflict management skills
Deadline driven
Consumer Protection Act knowledge an advantage
Resilience
Excellent work ethics
Team player
Computer literate - Microsoft CRM beneficial
Be able to help and resolve all levels of queries and complaints
Excellent time management

PERSONAL ATTRIBUTES AND VALUES:

Punctual (attendance will be monitored)
Honesty & Reliability
Self-disciplined
Confident and assertive
Ability to deliver under pressure
High degree of accuracy and attention to detail required
Credit & criminal clear
Own or reliable transport
Own and live up to company values

Apply Now

Refine Your Search

care jobs in germiston gauteng 1401

Customer Care Agent

Medical Administrator

Pharmacy Assistant -QPB

Flexi Sales Assistant

Gaming Centre Assistant [Weekends - Saturday & Sunday]

Professional Massage Therapist

Roaming Medical Receptionist

Au Pair | Sunninghill Gardens

Au Pair

Customer Care Facilitator

Customer Care Representative

YES4Youth Opportunity: Cash Processor ( Kempton Park )

Retail Sales Frontliner

Au Pair | Bryanston

Draughtsman

Copywriter

Nike Retail Store Associate (Athlete) - Part-Time - Nike Store Eastpoint

Physiotherapist

Copywriter

Call Center Agent

I want to receive the latest job alert for care in germiston gauteng 1401

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