5 Regulatory exam 5 re5 Jobs and Work in Gauteng

Team Leader - Individual Life
Dis-Chem Life —Sandton, Gauteng
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- Full-time
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Badger Holdings —Springs, Gauteng
- Full-time
Team Leader - Combined Sales
Dis-Chem Life —Sandton, Gauteng
8d

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Team Leader - Individual Life

Dis-Chem Life
Sandton, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

Purpose of the Role

As our Dis-Chem Life Team Leader - Combined Sales, you will be responsible for leading, coaching, and motivating a team of Call Centre Agents to deliver exceptional customer experiences, meet sales targets, and uphold compliance standards. You will create an environment where agents can thrive, balancing people leadership, operational excellence, and hands-on support to ensure every agent can succeed and every customer receives trusted advice.

This is a role for a leader who is customer-obsessed, and passionate about growing people and performance.

Role Summary

The Team Leader will oversee daily operations of a team of Call Centre Agents. You will manage sales performance, compliance, customer service, and team culture, ensuring alignment with Dis-Chem Life’s values and objectives.

Benefits

Career growth opportunities within Dis-Chem Life.
Exposure to South Africa’s largest retail pharmacy and insurance ecosystem.
Inclusive, supportive culture with a focus on growth and development.

Key Responsibilities

Team Leadership and Coaching

Lead, mentor, and inspire a team of Call Centre Agents.
Conduct regular performance check-ins, providing coaching and support to drive growth.
Foster a culture of accountability, collaboration, and continuous improvement.

Sales and Customer Outcomes

Drive achievement of individual and team sales targets.
Monitor key performance metrics (conversion rates, productivity, customer satisfaction).
Support agents in handling escalated customer queries and complex cases.

Compliance and Quality Assurance

Ensure all advisors operate in line with FAIS, FICA, TCF, and other regulatory frameworks.
Monitor adherence to Dis-Chem Life’s policies, processes, and ethical standards.
Conduct spot checks and audits to ensure compliance and accuracy.

Operational Management

Provide weekly and monthly performance reports to Call Centre Manager.
Collaborate with HR, Training, and Compliance teams to address gaps and upskill agents.

People and Culture

Build team morale through recognition, motivation, and open communication.
Identify training needs and coordinate with the Training team.
Act as a role model for Dis-Chem Life values in all interactions.

Technical Skills

Strong knowledge of retail financial products (life and funeral etc.).
Understanding of FAIS, FICA, TCF, and insurance compliance requirements.
Strong reporting and MS Office / CRM system proficiency.

Soft Skills

Inspirational leader and coach.
Excellent communicator with strong interpersonal skills.
Commercially astute with a focus on results.
Problem-solver who thrives under pressure.
High levels of integrity, professionalism, and accountability.

Experience

3–5 years’ experience in financial advisory or insurance sales.
Minimum 2 years in a team leader/supervisory role.
Proven track record of meeting and exceeding sales targets.

Qualifications

Relevant financial/insurance qualification (NQF 5 or higher in Financial Services).
RE5 (Regulatory Exam) certification required.
FAIS-compliant.
Additional leadership/management training advantageous.

Apply Now

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regulatory exam 5 re5 jobs in gauteng

Team Leader - Individual Life

Insurance Broker Consultant

Broker Consultant

Sales Representative

Team Leader - Combined Sales

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I want to receive the latest job alert for regulatory exam 5 re5 in gauteng

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