Tsebo Facilities Solutions is looking for a Facilities Manager to provide managerial oversight, strategic direction, and operational control of facilities services to ensure efficient service delivery, compliance, and high levels of customer satisfaction. The role focuses on maintaining service excellence, optimizing costs, and strengthening client relationships.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Client & Stakeholder Management
- Build and maintain strong relationships with the client, building owners, and contractors
- Act as the primary point of contact for all facilities-related matters
- Ensure client satisfaction through proactive service delivery and continuous improvement
Operational Management
- Oversee daily operations of facilities services in line with contractual requirements
- Manage service delivery against agreed Service Level Agreements (SLAs)
- Monitor helpdesk performance and service outputs
- Implement best practices to improve operational efficiency
Financial Management
- Manage and control contract budgets
- Monitor site financial performance and ensure cost control
- Identify opportunities for revenue growth and cost reduction
- Prepare and submit monthly financial and operational reports
People Management
- Lead, manage, and support facilities staff (technical and non-technical)
- Conduct performance reviews and provide coaching and development
- Foster a productive and collaborative team environment
Compliance & SHEQ Management
- Ensure compliance with Safety, Health, Environment & Quality (SHEQ) standards
- Implement and monitor adherence to ISO 9001, 14001, and 18001 standards
- Ensure compliance with the Occupational Health and Safety Act
- Conduct regular technical and safety audits
Contract & Vendor Management
- Manage subcontractors and external service providers
- Ensure adherence to contractual agreements and service standards
- Maintain effective supplier relationships
Maintenance & Projects
- Oversee preventative and reactive maintenance programs
- Support execution of approved capital projects
- Ensure optimal functioning of facilities equipment and infrastructure
Reporting & Continuous Improvement
- Compile technical and management reports for stakeholders
- Analyse performance data to identify improvement opportunities
- Drive continuous improvement initiatives and benchmarking
Technical Skills
- Strong understanding of facilities equipment, materials, and services
- Knowledge of preventative maintenance systems
- Budgeting and financial management skills
- Proficiency in MS Office (Word, Excel)
- Understanding of SHEQ frameworks and ISO standards
Behavioural Competencies
- Writing and Reporting: Produces clear and structured reports
- Applying Expertise and Technology: Applies technical knowledge effectively
- Analysing: Interprets data and solves complex problems
- Planning and Organising: Manages resources and priorities effectively
- Delivering Results: Focuses on achieving targets and customer satisfaction
Minimum Qualifications
- Grade 12
- Relevant tertiary qualification (preferably in Engineering or related field)
Experience
- 2–5 years’ experience in Facilities Management, Engineering, Property, or Project Management
- Experience managing technical and non-technical teams
- Exposure to SHEQ standards and compliance
- Experience working with SLAs and management contracts
- Knowledge of labour relations (LRA)
- Financial and business management experience
Additional Requirements
- Valid driver’s license and own transport
- Willingness to travel and work after hours when required
