BRIEF ROLE DESCRIPTION: To implement an effective maintenance system within customer facilities and ensure SLA delivery.
KEY PERFORMANCE AREAS (KPAs)
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Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
Identify maintenance risks on Client’s property and equipment towards evaluation and resolution -
Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs
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Ensure optimum utilization of available resources in various maintenance works
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Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
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Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
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Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
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Manage back to back SLA agreements with suppliers and contractors
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Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
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Assist in the management of technical projects and provide technical support, where applicable
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Demonstrate and instill effective adherence to processes on infrastructure maintenance
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Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
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Manage operations within allocated budget
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Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
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Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
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Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
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Responsible for training, coaching, mentoring & development of technical staff
Minimum Requirements:
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National Diploma / Degree or B Tech in Engineering: Civil /Electrical / Mechanical or related formal qualification
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Matric (Senior Certificate)
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Valid SA Driver’s License
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5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
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Engineering maintenance, CRM & Property Management
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MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
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OHS Act, ISO 9001 Quality Management & Risk Management Systems
