798 Retail, pick n pay Jobs and Work in Cape Town, Western Cape

ZAF Customer Service Representative FA Nightshift
Teleperformance —Cape Town, Western Cape 7925
- R7 500 - R8 500 a month
- Full-time
ZAF Customer Service Representative NB
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative DB Nightshift - Sales/Service
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative BK
Teleperformance —Cape Town, Western Cape 8001
- Full-time
Cashier - BUCO Cape Town (City)
The Building Company —Cape Town, Western Cape
- Full-time
Online Sales Assistant
colorado clothing store —Mitchells Plain, Western Cape 7785
- From R5 000 a month
Quick Apply
Retail - Picker / Packer
ACDC Dynamics South Africa —Century City, Western Cape
- Full-time
Shop Assistant - Retail
Mambos Storage & Home (Pty) Ltd —Cape Town, Western Cape
- R6 500 a month
13d
Cashier - BUCO Montague Gardens
BUCO —Montague Gardens, Western Cape
12d
Cashier
Stodels Nurseries (PTY) LTD —Cape Town, Western Cape
- Part-time
Quick Apply
8d
Junior Sales Assistant ( No Experience )
Growth Catalyst —Cape Town, Western Cape
- R3 000 - R4 500 a week
- Full-time
Quick Apply
in-store customer care
Growth Catalyst —Cape Town, Western Cape
- R2 500 - R4 000 a week
- Full-time
Quick Apply
In-Store Customer Care
Dauntless Dynasty Marketing (Pty) Ltd. —Cape Town, Western Cape
- R2 000 - R5 000 a week
- Full-time
Quick Apply
14d
UK Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R7 526 a month
- Full-time
Shop Attendant
Maritime Finance PTY Ltd —Camps Bay, Western Cape
- R7 000 - R10 500 a month
Quick Apply
Flexi Sales Assistant
Outdoor Warehouse —Tokai, Western Cape
- Part-time
Quick Apply
13d
Cashier - BUCO Montague Gardens
The Building Company —Montague Gardens, Western Cape
- Full-time
12d
ZAF Customer Service Representative VZ Nightshift - Sales/Service
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Sales Assistant
Ares Holdings —Cape Town, Western Cape
- R3 750,00 - R13 449,75 a month
Quick Apply
1d
Stock Control Administrator (Maitland - Cape Town)
Pump and Abrasion Technologies —Cape Town, Western Cape
- R300 000 a year

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ZAF Customer Service Representative FA Nightshift

Teleperformance -
Cape Town, Western Cape 7925

Apply Now

Job Details

Full-time
R7 500 - R8 500 a month

Full Job Description

Overview:

The purpose of this role is to safeguard, develop and enhance customer loyalty and value by providing a superb customer experience. Additionally, the role involves providing the customer with knowledgeable information by identifying and promoting significant products, services and offerings. “Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Sshortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider.”

Qualifications:

n excellent communicator (written and oral)

Ambitious.
Self-Motivated
Passionate about learning
Target Driven
Polite, co-operative and a friendly manner essential
Professional and welcoming
Strong customer focus
Excellent verbal communication skills
Ability to deliver excellent customer service experience
Ability to prioritise tasks
Proven ability to listen actively and to hear important information
Computer literacy
Strong negotiation skills
Curious, Team Spirited and Big Hearted
A positive mind set with a passion for continuous improvement
An exceptional driven and motivated individual with the passion to succeed in a fast paced environment
Have the ability to build rapport with Customers giving a human touch to the conversation

Experience

Experience delivering service / sales /Webchat (Preferred)
A minimum of 6 - 12 months UK service/ Retail experience (Essential)
Proven Experience in delivering excellent customer services to internal and external customers
Maintain campaign performance, quality, regulatory and compliance standards

Qualifications

Matric or equivalent.
Valid SA Barcoded/Smart ID

Please respond with an updated copy of your CV.

Job Type: Permanent

Salary: R7,500.00 - R8,500.00 per month

Education:

High School (matric) (Required)

Experience:

Offshore CSA: 1 year (Required)
Retail: 1 year (Required)
Webchat: 1 year (Required)

Responsibilities:

Responding to Customers and Colleagues with calls relating to tariff changes, soft collections and aiding loyalty development throughout each and every customer engagement.

Understanding customer’s reasons for exploring either cancellations, meter tariff changes and addressing these positively, identifying opportunities, and looking at various options available with the ultimate aim of retaining our client’s customers.
Selling a range of products and closing up-selling opportunities within set procedures in order to achieve sales, retention, collections and productivity targets
Striving for First Call Resolution, on every contact
Working closely with service colleagues to raise service standards through escalating issues and opportunities to the most appropriate person, developing joint solutions and sharing best practice.
Undertaking other customer administration and product processing activities as necessary to maximize operational effectiveness and deal with peaks in demand
Proactively developing your customer service skill and knowledge, applying best practice techniques and tools and demonstrating our clients People Expectations to maximize your performance Complying with all our clients required standard of sales/service excellence and best practice, operating effectiveness and legal and regulatory requirements
Taking correct information, asking the right questions, and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business.

Apply Now

Refine Your Search

retail, pick n pay jobs in cape town, western cape

ZAF Customer Service Representative FA Nightshift

ZAF Customer Service Representative NB

ZAF Customer Service Representative DB Nightshift - Sales/Service

ZAF Customer Service Representative BK

Cashier - BUCO Cape Town (City)

Online Sales Assistant

Retail - Picker / Packer

Shop Assistant - Retail

Cashier - BUCO Montague Gardens

Cashier

Junior Sales Assistant ( No Experience )

in-store customer care

In-Store Customer Care

UK Customer Service Advisor

Shop Attendant

Flexi Sales Assistant

Cashier - BUCO Montague Gardens

ZAF Customer Service Representative VZ Nightshift - Sales/Service

Sales Assistant

Stock Control Administrator (Maitland - Cape Town)

I want to receive the latest job alert for retail, pick n pay in cape town, western cape

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