181 Customer service representative Jobs and Work in Blackheath, Western Cape

CSR (Customer Service Representative)
TELUS Digital —Maitland, Western Cape
- R7 500 - R8 000 a month
- Full-time
Quick Apply
Customer Service Representative
Foundever —Cape Town, Western Cape
Customer Service Representative
Sigma Connected Group —Cape Town, Western Cape 7800
- Full-time
ZAF Customer Service Representative NB
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative FA Nightshift
Teleperformance —Cape Town, Western Cape 7925
- R7 500 - R8 500 a month
- Full-time
ZAF Customer Service Representative DT Nightshift
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative EL
Teleperformance —Cape Town, Western Cape 8001
- Full-time
Delivery Driver
Bolt & Nut Centre —Paardeneiland, Western Cape
- From R5 620 a month
- Full-time
Quick Apply
1h
External Sales Representative
Load Mass Crane Services —Cape Town, Western Cape
- R5 075,29 - R28 209,58 a month
- Full-time
Quick Apply
15h
Receptionist
FirstRand —Cape Town, Western Cape
- Full-time
15h
Contact Centre Central Sales Agent
Virgin Active South Africa (Pty) Ltd —Cape Town, Western Cape
23h
Tax and Compliance Officer
Sanlam —Bellville, Western Cape
3d
Test Analyst: JG 10
Sanlam —Tygervalley, Western Cape
3d
Support Desk Consultant: Technical SLS:SanlamConnect Bellville (PG8/9) (Rerun)
Sanlam —Bellville, Western Cape
- Remote
3d
Private Banking Relationship Manager
Standard Bank —Foreshore, Western Cape
- Full-time
3d
Sales Representative
Delivery Supply —Diep River, Western Cape
- From R10 000 a month
- Remote
Quick Apply
3d
Manager, Operational Key Account, Air & Sea
DSV —Cape Town, Western Cape 7490
- Full-time
3d
Sales Consultant
San Trading (PTY) Ltd —Cape Town, Western Cape
- Up to R6 500 a month
Quick Apply
3d
Retail Sales Representative
Snowball Impact Marketing (Pty) Ltd —Cape Town, Western Cape
- R3 000 - R4 000 a week
- Full-time
Quick Apply
3d
Sales Representative
Aluvent Group —Stikland, Western Cape
- Full-time
Quick Apply
4d

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CSR (Customer Service Representative)

TELUS Digital -
Maitland, Western Cape

Quick Apply

Job Details

Full-time
R7 500 - R8 000 a month

Full Job Description

Pay: Up to 7,500.00 (ZAR) per month

Job description:

Customer Service Representative

Company: TELUS Digital South Africa
Location: Maitland, Cape Town
Employment Type: Full-Time
Salary: R7,500 per month
Additional Incentives:

Performance Pay
R1,000 Attendance Bonus for 95% attendance
R1,500 Attendance Bonus for 100% attendance
Language Requirement:
C1 English Proficiency (Should be proficient in speaking English)

Job Overview

We are looking for customer-focused and detail-oriented Customer Service Representatives to join our growing team at TELUS Digital South Africa. The successful candidate will serve as the first point of contact for customer queries and provide professional support through email, phone, and written correspondence.

This role requires excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities

Serve as the first point of contact for incoming customer queries via phone, email, and written correspondence.
Investigate customer complaints and propose appropriate solutions, escalating when necessary.
Log web-related queries into internal databases and refer issues to relevant departments where required.
Effectively manage and prioritize the customer service email inbox.
Provide support and practical assistance to Stores and Regional Managers on customer service matters.
Assist customers with placing online orders.
Provide customers with stock listings for mail orders.
Handle customer queries regarding faulty product returns and process related requests.
Respond to customer refund queries for products purchased in stores.
Liaise with Head Office departments, suppliers, and customers to ensure all queries are resolved efficiently.
Maintain accurate customer service records and prepare reports when requested.

Requirements

Matric / Grade 12 certificate required.
Minimum C1 level English proficiency is essential.
No prior BPO experience required — training will be provided.
Strong verbal and written communication skills.
Excellent problem-solving and conflict-resolution abilities.
Good computer literacy and email management skills.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment.
Customer-focused attitude with a willingness to learn.

What We Offer

Competitive monthly salary.
Performance-based incentives.
Attendance bonuses.
Full training and support provided.
Career growth and development opportunities.
Dynamic and supportive work environment.

Job Type: Full-time

Pay: R7 500,00 - R8 000,00 per month

Application Question(s):

What is your most active email address?
How many months of BPO International Campaign experience do you have?

Education:

High School (matric) (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in blackheath, western cape

CSR (Customer Service Representative)

Customer Service Representative

Customer Service Representative

ZAF Customer Service Representative NB

ZAF Customer Service Representative FA Nightshift

ZAF Customer Service Representative DT Nightshift

ZAF Customer Service Representative EL

Delivery Driver

External Sales Representative

Receptionist

Contact Centre Central Sales Agent

Tax and Compliance Officer

Test Analyst: JG 10

Support Desk Consultant: Technical SLS:SanlamConnect Bellville (PG8/9) (Rerun)

Private Banking Relationship Manager

Sales Representative

Manager, Operational Key Account, Air & Sea

Sales Consultant

Retail Sales Representative

Sales Representative

I want to receive the latest job alert for customer service representative in blackheath, western cape

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