208 Crm manager Jobs and Work in Boksburg Gauteng

To effectively provide an outstanding service to all clients through the achievement and control of the sales function by exceeding sales targets, and management of CRM, with the ultimate aim of achieving company profitability & objectives, and in line with acceptable corporate governance standards.

Main Responsibilities

Contributing to the development and application of the sales strategy and plans which contribute to the overall business objectives.
Managing and controlling all aspects of customer relationship management.
Obtaining new business and the effective management of the portfolio’s top clients.
Maintaining sound relationships with existing clients and fostering the development of new clients
Fostering and maintaining relationships with the professional sector and endorsing the development of specifications
Managing & controlling the progress of sales enquiries through to a successful sale.
Providing assistance to finance department in respect of collections and communicating and assistance in resolving customer complaints
Ensuring the collections of cash sales in full (cleared in bank) prior to manufacture & release of goods.
Developing, gathering and sharing of market intelligence with all stakeholders.
Effective use of SAP and attending to the assimilation of required reporting
Attendance in and participation of stock takes, conference attendance and training sessions
Inspections of construction sites prior to mobile mill rolling’s and steel laying foundations (where applicable)

Key competencies and skills:

Strategic Relationship Management
Commercial & Negotiation Skills
Customer-Centric Thinking
Analytical & Problem-Solving Skills
Communication & Stakeholder Management
Resilient and target-driven
Consistent target achievement

Additional/specific work requirements

Valid Driver’s licence
Own vehicle

Qualifications required:

Minimum academic qualification: National Diploma in Sales
Qualifications as an added advantage: Degree in Sales, Marketing, Business Management, or a related field will be an added advantage.

Experience required:

General work experience (years): 05 years in sales, account management, or a related field
Specific to the position (level/discipline/years): 03-05 years in a Key Account Management or Sales role, preferably within the manufacturing / steel / construction industry
Industry: Steel manufacturing, building materials, or construction industry

Computer literacy:

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint and Outlook)
Experience with CRM systems Sap (Advantage)

Language requirements

Strong communication skills in English (written and verbal)
Multilingual ability (Advantage)
Ability to engage professionally with clients at all levels

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