40 Information technology internship Jobs and Work

Information Technology Graduate Internship
OneNebula —Milnerton, Western Cape 7446
- Internship
Quick Apply
Information and Communication Technology (ICT) Interns X4
The South African National Space Agency —Pretoria, Gauteng
- Part-time
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Intern Information Technology
Joy Global Africa Pty Ltd —Germiston, Gauteng
- Internship
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10d
Intern Data Science
Joy Global Africa Pty Ltd —Germiston, Gauteng
- Internship
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10d
Software Intern
DSL Telecom —Somerset West, Western Cape 7130
- R5 000 - R7 000 a month
- Internship
Internship: IT Technical Support (18 Months)
homechoice —Cape Town, Western Cape
- Internship
12d
Internship: ICT Engineering
homechoice —Cape Town, Western Cape
- Internship
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IT Support Intern
HeroTel —Plattekloof, Western Cape
- Internship
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2027 Vodacom Early Careers Programmes
Vodafone —Johannesburg, Gauteng
- Full-time
ICT SUPPORT
Advtech —Pretoria, Gauteng
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Rest Group —Lanseria, Gauteng
- Temporary
Quick Apply
App Support Agent/ Junior Developer
Planet Fitness South Africa —Johannesburg, Gauteng
- Full-time
Quick Apply
15h
Intern Supply Chain
Joy Global Africa Pty Ltd —Germiston, Gauteng
- Internship
Quick Apply
10d
ICT Desktop Support
Advtech —Sandton, Gauteng
Project Management Intern
Motorola Solutions —Bryanston, Gauteng
- Full-time
10d
Intern Human Resources
Joy Global Africa Pty Ltd —Germiston, Gauteng
- Internship
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10d
Finance Administrator Intern
Epsidon Technology Holdings —Midrand, Gauteng
- Internship
Intern EHS
Joy Global Africa Pty Ltd —Germiston, Gauteng
- Internship
Quick Apply
10d
Junior Merchandiser | Managed People Solutions | Polokwane
Managed People Solutions —Polokwane, Limpopo
- Internship
12d
Project Management Intern (1 year fixed-term contract)
Upstream —Johannesburg, Gauteng
- Temporary
Quick Apply
13d

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Information Technology Graduate Internship

OneNebula
Milnerton, Western Cape 7446

Quick Apply

Job Details

Internship

Full Job Description

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

Who Are We?

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.

We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.

Learn more about our people brand by watching our culture videos:

https://www.youtube.com/watch?v=4JkUpUigUdM&t=1s

https://www.youtube.com/watch?v=iVk3_vVyrW0

Job Opportunity at 1Nebula:

The purpose of this position is to provide timely and effective assistance to customers in resolving issues and to guide users through product features. The role is focused on issues and request resolution and is key for customer satisfaction, retention and product adoption. The internship will run for a duration of 12 moths.

What You will do within this role (Your key responsibilities):

Respond to customer inquiries via various channels chat, email or phone

Provides customer and product support and guidance

Diagnose and troubleshoot issues

Guide customers through product features and best practices

Escalate complex issues to the appropriate teams

Document customer interactions and feedback for continuous improvement

Identify trends in customer inquiries to improve processes and proactively address common issues

Collaborate with cross-functional teams to improve customer experience

Assist with onboarding and training for new customers

Contribute to knowledge articles, process documents and FAQs

Maintain Knowledge Base with solutions to common problems

Track and manage support tickets

Analyze customer data, common issues, bottlenecks and areas of improvement

Proactive communication and customer engagement

Strive to meet and exceed service levels to ensure high quality service delivery

Provide customers with clear, accurate, timely, data-driven and actionable reports on the customer’s telecoms environment

More about You (Our requirements for the role):

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application

Degree or Diploma in Information Technology or relevant field
Strong problem-solving abilities and technical troubleshooting skills

Ability to communicate technical concepts to non-technical users

Strong Excel skills

Our Amazing Perks!

High spec laptops and equipment for you to comfortably
Access to our Well-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too

Grow your skills and learn something new with paid for Microsoft courses and certifications

Give back by participating in our Culture and Social Responsibility initiatives

Quick Apply

Refine Your Search

information technology internship jobs

Information Technology Graduate Internship

Information and Communication Technology (ICT) Interns X4

Intern Information Technology

Intern Data Science

Software Intern

Internship: IT Technical Support (18 Months)

Internship: ICT Engineering

IT Support Intern

2027 Vodacom Early Careers Programmes

ICT SUPPORT

SAP Finance & Analytics Graduate Internship Programme

App Support Agent/ Junior Developer

Intern Supply Chain

ICT Desktop Support

Project Management Intern

Intern Human Resources

Finance Administrator Intern

Intern EHS

Junior Merchandiser | Managed People Solutions | Polokwane

Project Management Intern (1 year fixed-term contract)

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