89 Hospitality supervisor Jobs and Work in Western Cape

Shift Supervisor
TradeON (KFC Franchisee) —Vredenburg, Western Cape
Quick Apply
Housekeeping Supervisor
Babylonstoren —Franschhoek, Western Cape
Spa Supervisor
One&Only Cape Town —Cape Town, Western Cape
5d
Facilities Coordinator
HBD Commercial (Pty) Ltd —Durbanville, Western Cape
Quick Apply
1h
Wimpy Supervisor
Engen Wineland One Stop —Kraaifontein, Western Cape 7570
Quick Apply
14d
Houseman
Marriott International, Inc —Cape Town, Western Cape 7530
- Full-time
Canteen Operator
MVIA —Southern Suburbs, Western Cape
- Full-time
12d
Central Reservations Agent
Providence Hotels —Cape Town, Western Cape
- R15 000 - R20 000 a month
- Full-time
Quick Apply
8h
Guest Experience Supervisor- Protea Hotel Breakwater Lodge
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
1d
Registration Assistant
Ace Conference & Events —Cape Town, Western Cape 8000
- R200 - R500 an hour
- Part-time
Quick Apply
2d
Guest Experience Supervisor - Protea Hotel by Marriott Breakwater Lodge
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
2d
Food & Beverage Support Expert - Protea Hotel Fire & Ice! by Marriott Cape Town
Marriott International, Inc —Cape Town, Western Cape 8018
- Full-time
2d
Barista
Wiesenhof coffee shop —Tokai, Western Cape
- From R30,23 an hour
- Full-time
Quick Apply
3d
Reservations Sales Agent - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
3d
Food and Beverage Supervisor
President Hotel Cape Town —Bantry Bay, Western Cape
- Full-time
Quick Apply
3d
Commi Chef (Pastry-Night Shift) - The Cape Town EDITION Hotel (Pre-Opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
5d
Commi Chef (Pastry) - The Cape Town EDITION Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
5d
Restaurant Head Chef- The EDITION Cape Town (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
6d
Sous Chef- The EDITION Cape Town Hotel (Pre-opening)
Marriott International, Inc —Cape Town, Western Cape 8001
- Full-time
6d
Children's Entertainer
Maritime Finance PTY Ltd —Sea Point, Western Cape
- R20 000 - R25 000 a month
Quick Apply
7d

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Shift Supervisor

TradeON (KFC Franchisee) -
Vredenburg, Western Cape

Quick Apply

Job Details

Permanent

Full Job Description

Overall Purpose of the Position:

The Shift Supervisor (SS) is responsible for leading a team during a specific shift to ensure

operational excellence, customer satisfaction, and adherence to Company standards. This

role supports the Restaurant General Manager (RGM) by leading and coordinating day-to

day shift activities, coaching team members, and driving performance to achieve business

results. Additionally, the SS promotes a positive employee experience through engagement,inclusion, fair and consistent treatment, and effective delegation of tasks, ensuring accountability.

Key Performance Areas (KPAs) & Responsibilities include, but not limited to:

Build People Capability

Facilitating on-the-job training and onboarding to ensure operational standards are understood and executed.
Providing real-time coaching, recognition, and encourage open communication and feedback during shifts.
Maintaining a positive, structured and inclusive team environment; address performance and IR issues promptly and fairly.
Promoting teamwork and motivating staff to achieve shift objectives.
Assigning tasks based on operational priorities and business needs, ensuring effective utilization of team resources; monitoring completion and providing constructive feedback.

Performance Indicators:

Training completion and compliance.
Team engagement and morale.
Disciplinary issues and compliance.
Employee feedback and inclusion scores
Deliver a Consistent Customer Experience
Ensuring CHAMPS and brand standards are consistently met, including food safety, cleanliness, and product quality.
Resolving customer complaints promptly and professionally, applying the LAST approach.
Driving marketing initiatives and encouraging suggestive selling.
Maintaining safety and security protocols.

Performance Indicators (Operations):

CHAMPS/ROCC audits.
Customer satisfaction and complaint resolution.
Operational Routine Compliance.

Grow the Brand, Sales and Profits

Managing shift-level controllable costs (staffing, food, and paper).
Ensuring accurate cash handling and stock control.
Allocating staff effectively using the roster and scheduling tools.
Driving sales efforts through upselling and promotional execution.
Reporting shift performance and variances to the RGM.

Performance Indicators (Strategic):

Sales performance vs. shift targets.
Labour and cost control compliance.
Accurate shift reporting and cash reconciliation.

Ideal Requirements

Minimum: Grade 12 / Matric
Essential: 1–2 years supervisory experience in QSR, retail, or hospitality.
Excellent leadership, communication, and problem-solving skills; ability to coach and motivate teams.
Familiarity with POS systems and basic MS Office
South African citizen with a valid identity document and clear criminal record.
Willingness to work shifts, evenings, weekends and public holidays in line with business needs.

Key Personal Inherent Characteristics

Customer-focused mindset.
Confidence and decisiveness under pressure.
Strong organizational and time management skills.
Ability to build relationships and foster teamwork.

Please indicate in your application that you are applying for the above-mentioned position.

Send applications to [email protected]

If you have not received a response within one month, your application was most likely unsuccessful.

TradeOn SA reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.

Meeting our employment equity goals will be acknowledged during the recruitment process.

Job Type: Permanent

Application Question(s):

What is your notice period?
What is your salary expectation?

Education:

High School (matric) (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hospitality supervisor jobs in western cape

Shift Supervisor

Housekeeping Supervisor

Spa Supervisor

Facilities Coordinator

Wimpy Supervisor

Houseman

Canteen Operator

Central Reservations Agent

Guest Experience Supervisor- Protea Hotel Breakwater Lodge

Registration Assistant

Guest Experience Supervisor - Protea Hotel by Marriott Breakwater Lodge

Food & Beverage Support Expert - Protea Hotel Fire & Ice! by Marriott Cape Town

Barista

Reservations Sales Agent - The Cape Town EDITION Hotel (Pre-opening)

Food and Beverage Supervisor

Commi Chef (Pastry-Night Shift) - The Cape Town EDITION Hotel (Pre-Opening)

Commi Chef (Pastry) - The Cape Town EDITION Hotel (Pre-opening)

Restaurant Head Chef- The EDITION Cape Town (Pre-opening)

Sous Chef- The EDITION Cape Town Hotel (Pre-opening)

Children's Entertainer

I want to receive the latest job alert for hospitality supervisor in western cape

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