8 Helpdesk technician Jobs and Work in Western Cape

IT Support Technician – Helpdesk Support
DK Wireless —Vredenburg, Western Cape
- Full-time
Quick Apply
GAP: Helpdesk Technician
Futuregrowth —Southern Suburbs, Western Cape
- Part-time
IT Technician
ONE2ONE IT Services & Solutions —Paarl, Western Cape 7646
- Full-time
Quick Apply
IT Helpdesk Technician
Overseas Administration Management —Epping, Western Cape
Quick Apply
8d
IT Helpdesk Technician
Stowe Holdings (PTY) LTD —Cape Town, Western Cape
- R9 000 - R9 500 a month
- Full-time
Quick Apply
6d
Client Support Technician
Adept ICT —Stellenbosch, Western Cape
Desktop Support Technician
TSU International —Strand, Western Cape
- Full-time
Quick Apply
IT Support Officer
Merchant West Holdings —Cape Town, Western Cape

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IT Support Technician – Helpdesk Support

DK Wireless
Vredenburg, Western Cape

Quick Apply

Job Details

Full-time

Full Job Description

We are looking for a reliable, self-driven IT Support Technician to join our team. This role focuses on delivering high-quality helpdesk support to our customers, assisting with troubleshooting and resolving technical issues via phone and email.

Key Responsibilities

Provide Level 1 Helpdesk Support with a strong focus on customer satisfaction
Troubleshoot and resolve technical issues efficiently
Assist clients with networking and connectivity-related problems
Deliver clear and professional communication to customers
Maintain accurate records of support requests and resolutions

Requirements

Minimum of 1 years’ experience in an IT support or helpdesk role
Solid understanding of MikroTik and Ubiquiti systems
Experience working with Splynx (ISP management platform)
Basic networking knowledge (Network+ preferred)
MTCNA certification is advantageous
Ability to work under pressure in a fast-paced environment
Strong problem-solving and organisational skills

Location Requirement (Mandatory)

Applicants must reside within the Saldanha Bay Municipality (SBM)

What We’re Looking For

Strong communication skills
Customer-first mindset
Ability to work independently and as part of a team
Attention to detail and accountability

How to Apply

If you meet the above requirements and are passionate about IT support, submit your application with your CV.

Job Type: Full-time

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in western cape

IT Support Technician – Helpdesk Support

GAP: Helpdesk Technician

IT Technician

IT Helpdesk Technician

IT Helpdesk Technician

Client Support Technician

Desktop Support Technician

IT Support Officer

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