170 Technical support Jobs and Work in Umhlanga Kwazulu Natal

Telecoms Technical Support Specialist - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R250 000 - R400 000 a year
- Full-time
Quick Apply
Control Room & Technical Support Intern
Nqo Security Services Pty Ltd —Ballito, KwaZulu-Natal
- R4 000 - R6 000 a month
- Part-time
- Internship
Quick Apply
12d
1st Line IT Support Engineer - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R144 000 - R192 000 a year
- Full-time
Quick Apply
Technical Trainer
Motus Corporation —Pinetown, KwaZulu-Natal
1st Line Support Technician - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R180 000 - R300 000 a year
- Full-time
Quick Apply
Technical Analyst
ThoroughTec —Durban, KwaZulu-Natal
Product Manager
Nexora Technologies —Ballito, KwaZulu-Natal
- R40 000 - R60 000 a month
- Remote
PRODUCT CONSULTANT
Smollan —Durban North, KwaZulu-Natal
- Part-time
1st Line Telecoms Support Engineer - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R180 000 - R312 000 a year
- Full-time
Quick Apply
Graduate Technologist-1
SMEC —Durban, KwaZulu-Natal
- Full-time
1st Line Support Engineer - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R180 000 - R300 000 a year
- Full-time
Quick Apply
Assessment Officer
Advtech —Durban, KwaZulu-Natal
13d
Psychometrist / Educational Psychologist
Advtech —Durban, KwaZulu-Natal
14d
Sales Support Administrator - Telecoms Experience
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R144 000 - R192 000 a year
- Full-time
Quick Apply
HVAC Assistants (KZN)
SFI Group (Pty) Ltd —Umhlanga, KwaZulu-Natal
Operations Manager
East Rand Bulk —Phoenix, KwaZulu-Natal
- R35 000 - R40 000 a month
Quick Apply
Psychologist
Durban University of Technology —Durban, KwaZulu-Natal
Web Developer
Jonsson Workwear —Durban, KwaZulu-Natal
Application Support Consultant
Rewardsco —Umhlanga, KwaZulu-Natal
Quick Apply
Junior Server Engineer
GBS —Umhlanga, KwaZulu-Natal

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Telecoms Technical Support Specialist - Office Based

Growth Resourcing
Umhlanga, KwaZulu-Natal

Quick Apply

Job Details

Full-time
R250 000 - R400 000 a year

Full Job Description

The Telecoms Technical Support Specialist is responsible for delivering high-quality technical support across a range of telecommunications products and services. The role involves diagnosing and resolving faults across voice, data, and connectivity solutions, ensuring customers and users receive a reliable, efficient, and professional support experience.

This position plays a key role in maintaining service continuity, supporting customer satisfaction, and ensuring telecoms systems and services operate effectively with minimal disruption.

Key Responsibilities

Provide first-line and technical support for telecoms products and services via telephone, email, and remote support tools.
Troubleshoot and resolve issues relating to voice, broadband, hosted telephony, VoIP, SIP, mobile services, and data connectivity.
Log, update, prioritise, and manage support tickets in line with agreed SLA targets.
Diagnose faults and escalate complex or unresolved issues to senior engineers, carriers, or third-party providers when required.
Support customers with installation, configuration, and troubleshooting of telecoms equipment including routers, handsets, and IP devices.
Carry out provisioning, adds, moves, and changes (AMC) for customer accounts and telecoms services accurately and efficiently.
Monitor service performance and proactively identify potential faults or service-impacting issues.
Liaise with network providers, suppliers, and internal teams to ensure timely and effective fault resolution.
Provide clear, professional, and customer-focused technical support at all times.
Maintain accurate records of incidents, troubleshooting steps, and resolutions within internal systems.
Support service provisioning, upgrades, and implementation of new telecoms solutions.
Ensure all work is completed in accordance with company procedures, security policies, and industry best practices.
Contribute to continuous improvement initiatives within the technical support function.

Requirements

Skills & Experience

Previous experience in a Telecoms Support, Service Desk, or Technical Support role is preferred.
Strong understanding of telecoms technologies including VoIP, SIP, hosted telephony, broadband, and mobile services.
Good knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPN, and general connectivity troubleshooting.
Experience working with routers, switches, IP phones, and telecoms hardware.
Familiarity with ticketing or service management systems.
Strong troubleshooting and analytical problem-solving skills.
Excellent verbal and written communication skills with a professional telephone manner.
Ability to manage multiple priorities in a fast-paced environment.
Strong customer service orientation with the ability to build effective relationships.
Ability to work independently as well as collaboratively within a team.
High attention to detail and commitment to delivering quality service.

Benefits

Why Join Growth Resourcing?

Competitive salary with strong growth potential
Be part of a scaling business backed by UK leaders
Work in a high-performance, supportive environment
Real career progression opportunities—we grow people, not just teams
Learn fast, move fast, and make an impact from day one

Quick Apply

Refine Your Search

technical support jobs in umhlanga kwazulu natal

Telecoms Technical Support Specialist - Office Based

Control Room & Technical Support Intern

1st Line IT Support Engineer - Office Based

Technical Trainer

1st Line Support Technician - Office Based

Technical Analyst

Product Manager

PRODUCT CONSULTANT

1st Line Telecoms Support Engineer - Office Based

Graduate Technologist-1

1st Line Support Engineer - Office Based

Assessment Officer

Psychometrist / Educational Psychologist

Sales Support Administrator - Telecoms Experience

HVAC Assistants (KZN)

Operations Manager

Psychologist

Web Developer

Application Support Consultant

Junior Server Engineer

I want to receive the latest job alert for technical support in umhlanga kwazulu natal

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