232 Senior operations manager Jobs and Work in Sandton Gauteng

Senior Operations Manager
Bidvest Facilities Management —Sandton, Gauteng
15h
Senior Property Placement Broker
WTW —Johannesburg, Gauteng
- Full-time
13h
Investment Officer: Municipalities
DBSA —Midrand, Gauteng
13h
Technician
iOCO —Johannesburg, Gauteng
15h
Assistant Technician
iOCO —Johannesburg, Gauteng
15h
Workshop Manager
Premium Rova —Sandton, Gauteng
- Up to R35 000 a month
- Full-time
Quick Apply
16h
Website Project Manager (Remote | South Africa) - 3 month contract
Huble —Johannesburg, Gauteng
- Remote
Quick Apply
16h
Controllership, Geo Lead – South and Southern Africa
Visa Sub-Saharan Africa (Proprietary) Limited —Johannesburg, Gauteng 2196
16h
Manufacturing Site Manager (Manufacturing Operations & Maintenance & Engineering)
Addiction Pet Foods —Johannesburg, Gauteng
- Full-time
Quick Apply
17h
Distribution and Warehouse Manager
Cooper Casings —Edenvale, Gauteng 1609
- From R20 000 a month
- Full-time
Quick Apply
18h
Human Resources and Compliance Manager
LiveTribe —Midrand, Gauteng
- R20 000 - R35 000 a month
Quick Apply
20h
General Manager
Mo-mo group —Johannesburg, Gauteng
- From R18 000 a month
- Full-time
Quick Apply
21h
Financial Manager: Budget and Reporting
Vodafone —Johannesburg, Gauteng
- Full-time
3d
Senior Piping Engineer
Wood —Midrand, Gauteng
- Full-time
3d
Depot Manager
Wasaa Gasses (PTY) LTD —Johannesburg, Gauteng 2169
- R25 000 - R45 000 a month
Quick Apply
3d
Solutions Architect: Managed Services
Nexio —Midrand, Gauteng
3d
Technology Risk Manager
Discovery Ltd. —Sandton, Gauteng
4d
Collections Manager
Discovery Ltd. —Sandton, Gauteng
4d
Graphic Designer
OLX —Johannesburg, Gauteng
- Full-time
Quick Apply
4d
Client Finance Coordinator
Daniel J. Edelman Holdings —Johannesburg, Gauteng
- Full-time
4d

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Senior Operations Manager

Bidvest Facilities Management -
Sandton, Gauteng

Apply Now

Job Details

Permanent
15 hours ago

Full Job Description

Brief Role Description:

Monitor and ensure on time service delivery as per SLA's or as agreed with Client in line with the contract.
Proactive management of:
Preventative Maintenance, as per schedule
Vandalism Repairs (conducted within specification and required SLA timelines (incl. site hardening)).
Corrective Maintenance to prevent repetitive failures and support the impacted SLAs positively (MTTR per task priority)
First Time Resolution (ensure that for 95% of preventative and corrective tasks “First Time Resolution” are achieved)
Generator Servicing, Repairs, Deployment, Recovery and Refueling (Zero OOS sites due to missed generator refuels)
Quality Control on Site Upgrades
New Site Build handovers (conducted as required and planned)
Passive Infrastructure Availability (within contracted SLA)
Security Management incl. management of 3rd party providers
Warehouse and Spares Management (incl. forecasting and boot stock management for spares and consumables)
All Adhoc Projects
Utility Service Provider Management
Asset Lifecycle Management
RMS + FMS Systems
NOC / Dispatch activities
Pro-actively interact and engage with NOC Management to understand areas of improvement and ensure that turn-around times are shortened, to continuously improve customer satisfaction.
Leading, facilitating, developing and implementing relevant operational management process improvements to achieve SLA targets and drive down costs continuously.
Ensure relevant feedback, information and reports are prepared, submitted and presented to various stakeholders on all aspects of service delivery and operations. (incl. daily customer escalations)
Ensure IMS compliance, Health & Safety is a primary function, and all mechanisms, processes and procedures are in place, monitored and adhered to always.
Monitor the productivity of all Human Capital allocated to Operations and the department and ensure that all human capital and other resources operate efficiently. Effectively deal with non-performance and behavior which might jeopardize Bidvest FM standing with the Client and or does not support company values and strategies.
Identify training gaps and provide coaching, mentoring, and counseling for staff not performing to the required standards to ensure that employees improve on performance gaps that you have highlighted during informal sessions and performance appraisals.
Conduct or participate in recruitment interviews (where requested) for selection of personnel.
Ensure all employees “tools of the trade” such as vehicles, test equipment, laptops, cellphones, keys, etc. are taken care of and checked for condition. Ensure that all tools of trade are placed on a list and signed for to acknowledge possession by each employee.
Pro-active management of all applicable SAP system statuses within acceptable/contracted aging timeframes.
Management of employee time and attendance registers, shift/standby rosters, all leave types, leave plans, overtime and S&T claims
Management of all activities via a workforce management tool (to ensure that the system is correctly utilised and that all open tickets are closed timeously by field technicians/NOC)
Ensure that all FTs are following the required system steps to enable process management and appropriate and correct reporting of all steps and statuses.
Ensure that all processes and procedures are communicated and explained to all staff.
Ensure the proactive management of WIP, GRIR, open POs and other key metrics within the area of responsibility ensuring no ageing beyond 30 days are experienced for items under the control of Bidvest Facilities Management.
Ensure timeous, complete and accurate PR/PO creation, third party proof of deliveries and associated invoicing on a monthly basis.
Management of fleet vehicles (within area of responsibility) to ensure fleet vehicles are available for scheduled activities and comply to legal and business requirements
Management of Approved Service Providers (ASP’s) to comply with all required standards and deliverables.

Minimum Requirements:

Degree/Diploma in Electrical Engineering/ Telecommunication Engineering/Computer Science/Computer Engineering or equivalent.
Matric (Senior Certificate)
Valid SA Drivers’ License
Minimum of 10 years of experience in Field Operations of Telecommunication networks.
Have extensive management background in the telecommunication industry, preferably in the Field Operations area.
Excellent knowledge of Field Operations routine procedures and processes.
Excellent knowledge of subcontractor management
Excellent knowledge of the applicable OEM hardware and spare requirements.
Excellent knowledge of the network topology, its traffic handling capabilities and traffic characteristics.
Good knowledge of all network elements and their main characteristics.
Excellent Communication Skills.
Excellent People Management Skills.
Understand financial management.
Excellent customer management skills.
MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
OHS Act, ISO 9001 Quality Management & Risk Management Systems

Apply Now

Refine Your Search

senior operations manager jobs in sandton gauteng

Senior Operations Manager

Senior Property Placement Broker

Investment Officer: Municipalities

Technician

Assistant Technician

Workshop Manager

Website Project Manager (Remote | South Africa) - 3 month contract

Controllership, Geo Lead – South and Southern Africa

Manufacturing Site Manager (Manufacturing Operations & Maintenance & Engineering)

Distribution and Warehouse Manager

Human Resources and Compliance Manager

General Manager

Financial Manager: Budget and Reporting

Senior Piping Engineer

Depot Manager

Solutions Architect: Managed Services

Technology Risk Manager

Collections Manager

Graphic Designer

Client Finance Coordinator

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