41 Service advisor Jobs and Work in Pretoria North Gauteng

The Service Advisor acts as the key link between customers and the workshop, ensuring that all vehicle service and repair processes run efficiently. The role focuses on delivering excellent customer service, accurate job costing, and effective communication between customers, technicians, and suppliers.

Key Responsibilities

Customer Service

Greet customers professionally and book vehicles in for repairs and servicing.
Listen carefully to customer concerns and accurately record faults or service requirements.
Provide clear explanations of recommended repairs and maintenance.
Maintain strong relationships with customers to ensure repeat business and customer satisfaction.

Workshop Coordination

Open and manage job cards with accurate service details.
Liaise with mechanics/technicians regarding diagnostics and repair progress.
Provide customers with regular updates on repair status and completion timelines.
Ensure customer approval is obtained before any additional work is carried out.

Quotations and Costing

Prepare detailed repair quotations including parts and labour.
Explain costs clearly to customers.
Obtain approval for additional repairs when required.
Ensure accurate costing and invoicing of all completed work.

Administrative Duties

Maintain accurate job card documentation and service records.
Process invoices and ensure correct billing procedures.
Capture customer and vehicle information accurately on the system.
Ensure compliance with company policies and workshop procedures.

Parts Coordination

Liaise with parts suppliers regarding pricing and availability.
Ensure correct parts are ordered and delivered on time for scheduled repairs.

Minimum Requirements

Grade 12 / Matric.
Minimum 5 years’ experience as a Service Advisor in a mechanical or automotive workshop environment.
Strong knowledge of vehicle servicing and repair processes.
Computer literacy (MS Office and workshop/job card systems).
Valid driver’s licence (advantageous).

Skills and Competencies

Excellent customer service and communication skills.
Strong administrative and organisational ability.
Attention to detail and accuracy.
Ability to work under pressure and meet deadlines.
Problem-solving skills.
Professional and presentable.

Job Type: Full-time

Work Location: In person

Quick Apply

Refine Your Search

service advisor jobs in pretoria north gauteng

Service Advisor

Financial Advisor

FNB Community Advisor DHA

Beauty Advisor| Bobbi Brown Edgars Menlyn| 124hrs PPT

Administrator - Corporate Services

Branch Consultant/ Financial Advisor - Sammy Marks

Branch Consultant/ Financial Advisor - Boulders

SAP S/4HANA (ECC) Functional Consultant (WM/MM/SD/PM/PP/QM)

Legal Advisor

Old Mutual Franchise Insurance Sales Advisor

Legal Advisor

Specialist: Technician - Service - Multifranchise Centurion

Business Development Representative - SME Forex

Regional Sales Leader

Commercial Inbound Sales Advisor

Beauty Advisor/Artist Beauty Advisor| Bobbi Brown| FTE 173 HRS| Edgars Menlyn Mall

Client Success Expert

Field Service and Technical Advising Specialist

Junior Legal Advisor

Security Manager

I want to receive the latest job alert for service advisor in pretoria north gauteng

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected