15 Legal Jobs and Work in Port Elizabeth Ec

ZAF Customer Service Representative NB PE
Teleperformance —Port Elizabeth, Eastern Cape 6045
- Full-time
ZAF Customer Service Representative AV PE - Insurance / Financial
Teleperformance —Port Elizabeth, Eastern Cape
JUNIOR IR MANAGER
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
Payroll Manager
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
Senior Executive - Finance & Accounts
BrightHire HR Solutions —Port Elizabeth, Eastern Cape
- R95 000 - R120 000 a month
Quick Apply
Area Coach
Alliance Foods SA (Pty) Ltd. —Port Elizabeth, Eastern Cape
- Full-time
ZAF Operations Assistant Manager (802)
Teleperformance —Port Elizabeth, Eastern Cape 6045
- Full-time
WFM Manager
Teleperformance —Port Elizabeth, Eastern Cape 6045
- Full-time
Sales Manager
Assupol Life Ltd. —Port Elizabeth, Eastern Cape
- Full-time
Oncology Nurse Practitioner
Cancercare SA —Port Elizabeth, Eastern Cape
- Full-time
Customer Sales Services (Matriculants)
Maenetja Direct Marketing —Port Elizabeth, Eastern Cape
- R4 600 - R6 200 a week
- Full-time
Quick Apply
1d
Financial Advisor Gqeberha
PPS Recruitment —Port Elizabeth, Eastern Cape

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ZAF Operations Assistant Manager (802)
Teleperformance —Port Elizabeth, Eastern Cape 6045
Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective…

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ZAF Customer Service Representative NB PE

Teleperformance -
Port Elizabeth, Eastern Cape 6045

Apply Now

Job Details

Full-time

Full Job Description

Overview:

To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. To handle day to day customer requests received via different channels of communication and as per Client guidelines.

“Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company. For this reason, employment of any prospective job candidate is subject to the outcome of satisfactory references, credit & criminal checks. Sshortlisted job applicants will thus be required to sign a consent form to undergo the afore-mentioned checks as part of our Recruitment process with our registered service provider.”

Qualifications:

Education and Specific Training

Work Experience

 Matric (preferred)
 Minimum of 6 months - 1 years’ experience working within a similar service/sale driven
environment.
 Email Handling/ Web chat experience (highly advantageous)
 Experience working within retail or similar Industry (highly advantageous)
 Proven Experience in delivering excellent customer services to internal and external
customers
 Maintain campaign performance, quality, regulatory and compliance standards

Responsibilities:

 Providing exceptional Customer Service to the existing customer base.

 The purpose of this role is to safeguard, develop and enhance customer loyalty and value
by providing excellent customer services. Additionally, the role involves providing the
customer with knowledgeable information by identifying and promoting significant
products and services.

 Responding to Inbound Customers and Colleagues escalated sales and queries.

 Queries to identify, qualify and close new business opportunities.

 Understanding customer’s reasons for exploring cancellation, addressing these positively,
identifying opportunities, and looking at various options available with the ultimate aim
of retaining their business.

 Striving for First Call Resolution, on every contact

 Working closely with service colleagues to raise service standards through escalating
issues and opportunities to the most appropriate person, developing joint solutions and
sharing best practice.

 Undertaking other customer administration and product processing activities as
necessary to maximize operational effectiveness and deal with peaks in demand

 Proactively developing your customer service skill and knowledge, applying best practice
techniques and tools and demonstrating our clients People Expectations to maximize
your performance Complying with all our clients required standard of sales/service
excellence and best practice, operating effectiveness and legal and regulatory
requirements

 Taking correct information, asking the right questions, and offer the solutions that leave
them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast

growing business.

Apply Now

Refine Your Search

legal jobs in port elizabeth ec

ZAF Customer Service Representative NB PE

ZAF Customer Service Representative AV PE - Insurance / Financial

JUNIOR IR MANAGER

Payroll Manager

Senior Executive - Finance & Accounts

Area Coach

ZAF Operations Assistant Manager (802)

WFM Manager

Sales Manager

Oncology Nurse Practitioner

Customer Sales Services (Matriculants)

Financial Advisor Gqeberha

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I want to receive the latest job alert for legal in port elizabeth ec

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