76 Service administrator Jobs and Work in Midrand Gauteng

Contact Centre Administrator
SoluGrowth (Pty) Ltd. —Midrand, Gauteng
- Part-time
Administrator - Service Advisor (Non-Technical) Audi Bryanston
Motus Corporation —Sandton, Gauteng
Administrator
Bluespec Holdings —Kempton Park, Gauteng
- Full-time
Admin Team Leader
Ulwandle Hr Consultants (Pty) Ltd —Pretoria, Gauteng
- R5 513,43 - R14 000,00 a month
- Full-time
Quick Apply
1d
Primary School Teacher Assistant Temporary - Pretoria/Tshwane Region - 2026
SPARK Schools —Pretoria, Gauteng
- Temporary
Quick Apply
Client Services Administrator
Momentum Corporate —Centurion, Gauteng
1d
Junior Distribution Support Analyst/ Administrator
Momentum Investments —Centurion, Gauteng
- Temporary
7d
Regional HVAC Service Administrator (Isando, Gauteng)
SFI Group (Pty) Ltd —Midrand, Gauteng
Outbound Customer Engagement and Database Administrator
Liquid Concepts —Linbro Park, Gauteng
- Temporary
Quick Apply
1d
Administrator
Momentum Corporate —Sandton, Gauteng
6d
Payroll Administrator
Afrika Tikkun —Sandton, Gauteng 2196
Premium Retail Administrator
Cellular Citi Group —Sandton, Gauteng
- R8 500 - R9 000 a month
- Microsoft Excel
Quick Apply
Residential Property Administrator
The Focus Group —Pretoria, Gauteng
- Full-time
HR/Payroll Administrator
Willowton Group —Kempton Park, Gauteng
- Full-time
Quick Apply
12d
Trade Debtors Billing Administrator - Midrand
Dis-Chem Pharmacies Limited —Midrand, Gauteng
6d
Business Operations & Senior Administrator
Group of Companies - Fin Talent Co —Sandton, Gauteng
- Full-time
Quick Apply
Support Assistant (JHB North)
PPS Recruitment —Rosebank, Gauteng
Payroll Administrator
SoluGrowth (Pty) Ltd. —Midrand, Gauteng
- Part-time
Junior Debtors Administrator (FTC)
BDO South Africa —Illovo, Gauteng
- Part-time
Administrator: Parts - Toyota Bedfordview
Motus Corporation —Edenvale, Gauteng
2d

I want to receive the latest job alert for service administrator in midrand gauteng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service administrator jobs near midrand gauteng

Service Advisor jobs in Sandton, Gauteng

Service Administrator jobs in Midrand, Gauteng

Office Administrator jobs in Pretoria, Gauteng

Payroll Administrator jobs in Midrand, Gauteng

Retail Sales Associate jobs in Sandton, Gauteng

Administrator jobs in Kempton Park, Gauteng

Administrator jobs in Sandton, Gauteng

Support jobs in Cape Town, Western Cape

Service Advisor jobs in Discovery, Gauteng

Customer Service Agent, Capitec Bank jobs in Bellville, Western Cape

Financial Advisor jobs in Johannesburg, Gauteng

In Service Training For Tourism Management jobs in Cape Town, Western Cape 7785

Service Advisor jobs in Milnerton, Western Cape

Service Advisor jobs in Hatfield, Gauteng

Service Advisor jobs in Johannesburg, Gauteng

It Support Technician jobs in Cape Town, Western Cape

First Line Support jobs in Cape Town, Western Cape 7784

Private School jobs in Pretoria, Gauteng

Elementary School Teacher jobs in Krugersdorp, Gauteng

English Teacher jobs in Western Cape

Contact Centre Administrator

SoluGrowth (Pty) Ltd. -
Midrand, Gauteng

Apply Now

Job Details

Part-time

Full Job Description

Job title: Contact Centre Administrator

Context: Responsible for handling all first line customer and stakeholder enquiries that pertain to Employee Services within GSS

Purpose of the role: The Contact Centre Agent is responsible for handling all first line customer and stakeholder enquiries that pertain to Finance Services within GSS. The FS Agent will address queries for the following range of FS ServicesMost inquiries will be escalated from the FS Contact Centre to resolvers in the Process Teams. This will require liaising with and working with FS process Teams to resolve queries and cases.

Key responsibilities and tasks:

Safety, Health & Environment

Manages and monitors divisional adherence to SHE programme goals and objectives.

Performance & Delivery

Provides an effective Customer Support function by:
Interfacing with customers and service providers, including suppliers where applicable.
Responding to requests (prioritizing as appropriate), investigating problems and developing remedial plans to resolve problems within acceptable time parameters, further escalating problems as appropriate to enhance timeous resolution.
Providing a first line problem resolution service for the GSS and the business.
Following up and providing feedback, guidance and information to clients and service providers.
Dealing with customers in a professional manner and owning a queries until it is resolved
Correctly logging queries on the SAP CRM system and ensure follow up actions are taken
Assists users in making more effective use of self -service stations and systems, products and services, investigating complex problem situations and helping users to sort out any problems.
Ensures quality standards for all activities within the designated area of responsibility.
Escalate case files to GSS Tier 2 resolvers for resolution where applicable
Work with the process teams to ensure knowledge transfer occurs so that they may be able to answer similar queries in the future

Promote Best Practice & Knowledge Management

Improves systems and processes by extracting information and compiling new reports and or existing standard reports on best practice systems and processes to identify and meet organizational needs,
Actively pursues the exchange and preservation of information between operations and individuals to facilitate effective knowledge management according to organizational objectives,

Service Management

Responsible for standardization of delivery to the business by supporting the Service Management Framework.

Sustainability & Social

Build relationships across the organizations pipeline by sharing business information and knowledge.

People & Teams

Manages stakeholders by coordinating service level agreements,
Establishes and maintains Business Partner Relationships with the appropriate parties to facilitate the optimal functioning of the Functional Area.

Minimum Required Qualifications and Experience

Qualifications:

National Higher Diploma or relevant degree

Technical Knowledge

1 – 2 years’ experience in a Help Desk environment.
Customer intimacy and knowledge
SAP CRM Knowledge
Full understanding of processing invoices.
Accounting Knowledge/exposure

Technical Skills:

Contact Centre Proficiency
Business and Process Knowledge
Contact Centre Operational Skills
Operational, tactical, strategic customer expectation management
Customer Interaction
Ability to manage and participate in service management processes
Ability to research and resolve complex service issues in accordance with GSS standards.
Data Control
Technical and Operational skills
Microsoft Office Applications
SAP CRM Knowledge
Communication Skills
Resourcefulness and Flexibility
Team work
Planning, Co-coordinating and Prioritizing
Problem Analysis and Decision Making
Initiative
Continuous Improvement
Relationship Management
Awareness of the following ES Areas:

Resourcing

Learning and Development

Payroll

Employee and Organization Data Management (SAP Data Maintenance)

Social process skills:

Establishes and maintains Business Partner Relationships with the appropriate parties to facilitate the optimal functioning of the Functional Area.
Effective communication Skills
Empowering
Problem Solving

Applications:

Consistently displays:

Resilience and Drive
Innovation and Resourcefulness
Integrity

Apply Now

Refine Your Search

service administrator jobs in midrand gauteng

Contact Centre Administrator

Administrator - Service Advisor (Non-Technical) Audi Bryanston

Administrator

Admin Team Leader

Primary School Teacher Assistant Temporary - Pretoria/Tshwane Region - 2026

Client Services Administrator

Junior Distribution Support Analyst/ Administrator

Regional HVAC Service Administrator (Isando, Gauteng)

Outbound Customer Engagement and Database Administrator

Administrator

Payroll Administrator

Premium Retail Administrator

Residential Property Administrator

HR/Payroll Administrator

Trade Debtors Billing Administrator - Midrand

Business Operations & Senior Administrator

Support Assistant (JHB North)

Payroll Administrator

Junior Debtors Administrator (FTC)

Administrator: Parts - Toyota Bedfordview

I want to receive the latest job alert for service administrator in midrand gauteng

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected