84 Head of risk management Jobs and Work in Midrand Gauteng

Drive NQA Africa’s growth by identifying new market opportunities, building strong client relationships, and delivering commercially sound, customer-centric solutions that align with our mission to make the world a safer place. This role supports customer acquisition and retention across high-impact sectors.

Responsibilities:

Identify and pursue business opportunities aligned with NQA Africa’s growth strategy.
Build and maintain long-term relationships with key stakeholders and customers.
Meet or exceed sales targets and business development KPIs.
Work cross-functionally with marketing, operations, and technical teams to develop integrated solutions.
Apply SafetySA’s values in all business dealings and client engagements.
Ensure compliance with internal frameworks, legal requirements, and customer contract terms.

Duties of the Job:

Market Research: Conduct research to identify new markets and customer needs.
Strategic Planning: Develop and implement growth strategies focused on financial gain and customer satisfaction.
Client Relationships: Build and maintain long-term relationships with new and existing clients.
Sales Management: Oversee the sales process, including preparing sales contracts, ensuring adherence to legal guidelines, and providing after-sales support.
Collaboration: Work closely with the sales, marketing, and product development teams to align strategies and achieve business objectives.
Performance Monitoring: Track and analyze sales performance, providing regular reports to senior management.
Negotiation: Negotiate contract terms with clients to ensure mutually beneficial agreements.

Reporting Processes:

Weekly reporting to Head of Sales on pipeline activity, deals closed, and client feedback.
Monthly KPI performance reporting via CRM/Sales Dashboard.
Contribute to quarterly sales forecasts, market trend analysis, and strategic business development plans.
Customer engagement reporting in accordance with CRM protocols.
Version control and document storage in line with company SOPs.

Health, Safety & Compliance:

Adhere to all SafetySA safety protocols, risk controls, and ethical standards.
Report any client concerns or risks that may impact compliance or service delivery.
Complete all mandatory HSE and compliance training.

Qualifications:

Bachelors Degree or Diploma in Business Management, Business Administration, Marketing, Risk Management, Compliance or Economics (required)
Postgraduate Degree or Diploma (Honours and Masters included) in the above mentioned disciplines (advantageous)
SAMTRAC or NEBOSH General certificate (advantageous)
National Certificate in OHS and ISO 45001 of international safety management systems (advantageous)

Experience:

3-5 years of relevant experience in:

Proven Sales Track Record in identifying and persuing business opportunities aligned with a corporate growth strategy
Strategic Growth with a history of developing and implementing growth strategies focused on financial gain and customer satisfaction
Relationship Management with extensive experience building and maintaining long-term relationships with key stakeholders and customers (CRM)
Sector Expertise with experience in supporting customer acquisition and retention across high-impact sectors
Sales Leadership with experience overseeing the full sales process, including contract preparation and after-sales support

Skills:

Negotiation: Ability to negotiate contract terms to ensure mutually beneficial agreements.

Strategic Planning: Competency in market research and identifying new market opportunities.

Analytical Ability: Skill in tracking and analyzing sales performance and market trends to provide reports to senior management.

Cross-functional Collaboration: Ability to work effectively with marketing, operations, and technical teams to develop integrated solutions.

Technical Proficiency: Proficiency in using CRM systems and sales dashboards for KPI reporting and customer engagement tracking

Knowledge:

Market Intelligence: Understanding of market research techniques to identify customer needs and new markets

Compliance & Legal: Knowledge of legal guidelines regarding sales contracts and internal compliance frameworks.

Safety Protocols: Understanding of HSE (Health, Safety, and Environment) protocols and risk controls.

Business Operations: Familiarity with Standard Operating Procedures (SOPs) and version control for document storage.

Other:

Commitment to weekly and monthly reporting cycles regarding pipeline activity and deal closures
Adherence to high ethical standards and the reporting of risks that may impact service delivery
Willingness to carry out other reasonable duties or projects as directed by management
Own vehicle and drivers license, willing to travel around SafetySA offices within the province, unless required otherwise

High degree of professional ethics and values aligned with:
- Integrity
- Courage
- Care
- Passion
- Innovation
- Accountability
Preference will be given to Employment Equity candidates

Apply Now

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