Closing date: 24 July 2026
Purpose:
Drive NQA Africa’s growth by identifying new market opportunities, building strong client relationships, and delivering commercially sound, customer-centric solutions that align with our mission to make the world a safer place. This role supports customer acquisition and retention across high-impact sectors.
Responsibilities:
- Identify and pursue business opportunities aligned with NQA Africa’s growth strategy.
- Build and maintain long-term relationships with key stakeholders and customers.
- Meet or exceed sales targets and business development KPIs.
- Work cross-functionally with marketing, operations, and technical teams to develop integrated solutions.
- Apply SafetySA’s values in all business dealings and client engagements.
- Ensure compliance with internal frameworks, legal requirements, and customer contract terms.
Duties of the Job:
- Market Research: Conduct research to identify new markets and customer needs.
- Strategic Planning: Develop and implement growth strategies focused on financial gain and customer satisfaction.
- Client Relationships: Build and maintain long-term relationships with new and existing clients.
- Sales Management: Oversee the sales process, including preparing sales contracts, ensuring adherence to legal guidelines, and providing after-sales support.
- Collaboration: Work closely with the sales, marketing, and product development teams to align strategies and achieve business objectives.
- Performance Monitoring: Track and analyze sales performance, providing regular reports to senior management.
- Negotiation: Negotiate contract terms with clients to ensure mutually beneficial agreements.
Reporting Processes:
- Weekly reporting to Head of Sales on pipeline activity, deals closed, and client feedback.
- Monthly KPI performance reporting via CRM/Sales Dashboard.
- Contribute to quarterly sales forecasts, market trend analysis, and strategic business development plans.
- Customer engagement reporting in accordance with CRM protocols.
- Version control and document storage in line with company SOPs.
Health, Safety & Compliance:
- Adhere to all SafetySA safety protocols, risk controls, and ethical standards.
- Report any client concerns or risks that may impact compliance or service delivery.
- Complete all mandatory HSE and compliance training.
