426 Engagement manager Jobs and Work in Johannesburg Gauteng

Community Manager
Wetpaint Advertising —Johannesburg, Gauteng
Operations Manager
BCE FoodService Equipment —Johannesburg, Gauteng
Contract Manager
Fidelity Services Group —Johannesburg, Gauteng
Delivery Manager
McKinsey & Company —Johannesburg, Gauteng
Compliance Manager
MARKETS SOUTH AFRICA (PTY) LTD —Johannesburg South, Gauteng
- R35 000 - R55 000 a month
Quick Apply
Marketing Manager
Universal Music Group —Johannesburg, Gauteng
General Manager
Griffith Foods —Johannesburg, Gauteng
- Full-time
Swim Manager
Virgin Active South Africa (Pty) Ltd —Alberton, Gauteng
Risk Management Software Consultant
Surtech —Johannesburg, Gauteng
Quick Apply
1d
Clinical Sales Specialist
Essity —Johannesburg, Gauteng
- Full-time
2d
MIS Specialist
Nedbank —Johannesburg, Gauteng
2d
Store Manager - Retail Crossing
Adidas —Johannesburg, Gauteng
- Full-time
2d
Marketing Services Analyst
Visa Sub-Saharan Africa (Proprietary) Limited —Johannesburg, Gauteng 2196
2d
Financial Manager: Budget and Reporting
Vodafone —Johannesburg, Gauteng
- Full-time
2d
Operations Support Specialist
FirstRand —Johannesburg, Gauteng
- Full-time
2d
Sales Account Executive - X3
Sage —Johannesburg, Gauteng
2d
Accounts Receivable Manager (Contract)
iqbusiness South Africa —Johannesburg, Gauteng
2d
ICT Programme Manager - National SD-WAN Programme
Luphindi Business Solutions (Pty) Ltd —Johannesburg, Gauteng
- R80 000 - R100 000 a month
- Full-time
Quick Apply
2d
Graduate Recruiter
PwC —Johannesburg, Gauteng
- Full-time
2d
Head of Department_Anatomical Sciences
University of the Witwatersrand —Johannesburg, Gauteng
2d

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Community Manager

Wetpaint Advertising -
Johannesburg, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

We are looking for a social community manager who will be responsible for building and engaging an online community around client brands, facilitating interactions with followers, monitoring conversations, and analysing data to foster positive brand perception and drive audience growth; essentially acting as the voice of the brand online while actively listening to customer feedback and concerns.

Key responsibilities:
Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
Work with the marketing, creative, and customer experience teams to create high-quality, engaging, relevant, and timely content
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
Foster and strengthen new relationships with key influencers within the community
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback
Keep up to date with the latest social media trends and emerging social media platforms in the industry
Community engagement: Actively respond to comments, messages, and mentions, fostering meaningful conversations with followers to build relationships and address customer inquiries.
Social media monitoring: Track brand mentions, industry trends, and competitor activity on social media to identify potential issues and opportunities for engagement.
Campaign management: Execute social media campaigns aligned with marketing goals, including contests, giveaways, and influencer collaborations.
Analytics and reporting: Monitor key performance indicators (KPIs) like reach, engagement, and conversion rates to measure social media performance and identify areas for improvement.
Community building initiatives: Develop strategies to grow the online community, including hosting Q and A sessions, live events, and targeted outreach programs.
Crisis management: Respond to negative feedback or complaints promptly and professionally to protect brand reputation.
REQUIREMENTS
Excellent communication and interpersonal skills to engage with diverse audiences online
Strong understanding of various social media platforms and their best practices
Creative writing and content creation abilities
Analytical skills to interpret data and measure campaign success
Ability to stay up-to-date with social media trends and emerging technologies
Knowledge of graphic design tools is a plus

Apply Now

Refine Your Search

engagement manager jobs in johannesburg gauteng

Community Manager

Operations Manager

Contract Manager

Delivery Manager

Compliance Manager

Marketing Manager

General Manager

Swim Manager

Risk Management Software Consultant

Clinical Sales Specialist

MIS Specialist

Store Manager - Retail Crossing

Marketing Services Analyst

Financial Manager: Budget and Reporting

Operations Support Specialist

Sales Account Executive - X3

Accounts Receivable Manager (Contract)

ICT Programme Manager - National SD-WAN Programme

Graduate Recruiter

Head of Department_Anatomical Sciences

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