124 Customer experience agent Jobs and Work in Johannesburg, Gp

Contact Centre Agent
Tic Tac Sports Betting —Bedfordview, Gauteng 2007
- R8 000 a month
- Full-time
Quick Apply
Retail Store Agent
Conquerors Marketing —Johannesburg, Gauteng
- R1 500 - R2 000 a week
- Full-time
Quick Apply
SALES AGENT
Smollan —Johannesburg, Gauteng
- Part-time
Call Centre Agent
African Debt Counsellors —Johannesburg, Gauteng
Quick Apply
Customer Care Agent
Motus Corporation —Edenvale, Gauteng
1d
Customer Care Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Part-time
Quick Apply
Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Telesales Agent B2C
Cartrack —Johannesburg, Gauteng
13d
Business Development (Sales) Consultant
PrepaidMeters.co.za —Johannesburg, Gauteng
- From R10 000 a month
Quick Apply
Client Support Specialist (Workplaces - B2B)
Clipboard —Johannesburg, Gauteng
- Full-time
- Remote
French Translator | Customer Service Agent (French Canadian Bilingual)
LTVplus —Johannesburg, Gauteng
- Part-time
Transport Planner
Transnova —Houghton Estate, Gauteng
Senior Automation Design Practitioner
Nedbank —Johannesburg, Gauteng
7h
Contact Centre Agent
AVI Limited —Kempton Park, Gauteng
11h
Stops Compliance Agent
DHL —Kempton Park, Gauteng
14h
Quantity Surveyor / Estimator - Remote South Africa
Optimal Group —Johannesburg South, Gauteng
- R26 000 - R34 000 a year
- Full-time
Quick Apply
15h
Client Project Manager / Refurbishment & Maintenance - Remote South Africa
Optimal Group —Johannesburg South, Gauteng
- R26 000 - R34 000 a year
- Full-time
- Remote
Quick Apply
15h
Business Development Manager
Bidvest International Logistics —Edenvale, Gauteng
15h
Internship- ED Partner Sales
Alfa Laval —Johannesburg, Gauteng
- Full-time
16h
Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport
Marriott International, Inc —Johannesburg, Gauteng
- Full-time
18h

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Contact Centre Agent

Tic Tac Sports Betting -
Bedfordview, Gauteng 2007

Quick Apply

Job Details

Permanent | Full-time
R8 000 a month

Full Job Description

Are you passionate about online gaming and sports betting?

Do you enjoy a fast-paced, customer-oriented atmosphere?

Then Apply Now!

TicTacBets is one of the fastest-growing, most dynamic players on the exhilarating online casino and sports-betting scene in South Africa! We passionately support our players with a gaming experience that remains second to none.

Our office-based contact centre in Johannesburg is looking for committed and enthusiastic Online Customer Support Agents. You are a key player on our team, acting as the very first line of contact for our valued customers, supporting them to the fullest, thereby guaranteeing a smooth gaming experience.

What You'll Be Doing (Your Key Responsibilities):

Deliver World-Class Customer Support: Handle player inquiries and resolve issues swiftly and professionally through the various channels of live chat, email, and phone in relation to our casino games and sports betting platform online.
Become an Expert: Help with account registration, deposits and withdrawals, placing bets, game rules, queries about bonuses, and understanding odds.
Troubleshoot and Resolve: Assist players in troubleshooting technical issues related to our platform, games, and account access.
Responsible Gaming: Encourage responsible gaming and provide information on tools and resources as required by South African legislation.
Know Your Customer (KYC): Carry out the FICA/KYC verification for customers while ensuring compliance with local regulatory requirements.
Keep Accurate Records: Record all customer interactions and resolutions accurately in the CRM system.
Stay Informed: Stay current with new games, platform updates, promotions, and betting markets.
Collaborate With Team Members: Work collaboratively with your team members and escalate problems above your competence to the appropriate department.

To Be Considered, You'll Need (Skills & Experience):

Minimum 1-2 years' proven experience in a customer support role, ideally within a contact centre environment. Experience in the online gaming, casino, or sports betting industry is an advantage.
Excellent Communication Skills: Fluent in English (written and verbal) is essential. Proficiency in other South African languages will be beneficial.
Customer-Centric Mindset: Genuine passion for helping customers, with outstanding patience and empathy.
Tech-Savvy: Comfortable using computers, various software applications, and online platforms. Experience with CRM systems is a plus.
Problem-Solver: Strong analytical skills with the ability to think on your feet and find effective solutions.
Adaptable & Resilient: Ability to thrive in a fast-paced, 24/7 shift-based environment and handle pressure with a positive attitude.
Reliable & Punctual: Commitment to working rotational shifts (including nights, weekends, and public holidays) from our Johannesburg office.
Attention to Detail: Accuracy in information delivery and record-keeping.
Understanding of Sports/Casino (Preferred): A good understanding of sports betting markets, casino games, and associated terminology will make your application stand out.
Must be 18 years or older.
Senior Certificate (Grade 12) required; a tertiary qualification is an advantage.
Must have reliable transport for all shifts.
Clear criminal record (background checks will be conducted).

Please note:

Please note that correspondence will only be conducted with shortlisted candidates for this position. Should you not hear from us within 7 days, please consider your application unsuccessful.

Position Start Date: 01 July 2026

Job Type: Full-time

Pay: R8 000,00 per month

Application Question(s):

Are you able to commute and work scheduled shifts (24/7/365)?

Experience:

Customer Services: 1 year (Required)
iGaming/Casino: 1 year (Required)
Contact centre: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience agent jobs in johannesburg, gp

Contact Centre Agent

Retail Store Agent

SALES AGENT

Call Centre Agent

Customer Care Agent

Customer Care Representative

Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch

Telesales Agent B2C

Business Development (Sales) Consultant

Client Support Specialist (Workplaces - B2B)

French Translator | Customer Service Agent (French Canadian Bilingual)

Transport Planner

Senior Automation Design Practitioner

Contact Centre Agent

Stops Compliance Agent

Quantity Surveyor / Estimator - Remote South Africa

Client Project Manager / Refurbishment & Maintenance - Remote South Africa

Business Development Manager

Internship- ED Partner Sales

Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport

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