30 Senior broker Jobs and Work in Gauteng

Senior Clerk
AVBOB —Centurion, Gauteng
- Full-time
11d
Senior Property Portfolio Manager (Industrial)
Excellerate JHI —Sandton, Gauteng
2d
Head Of Innovation
Momentum Investments —Sandton, Gauteng
3d
Head Of Middle Office
Momentum Investments —Centurion, Gauteng
3d
Business Unit Head: Affinity
Aon Corporation —Johannesburg, Gauteng 2196
- Full-time
3d
Psychometrist
Group Human Capital —Centurion, Gauteng
4d
Senior Client Executive - Construction
Marsh —Johannesburg, Gauteng
- Full-time
4d
Senior Administrator
Momentum Corporate —Centurion, Gauteng
4d
Community of Practice Lead Business Analyst
Momentum Life —Centurion, Gauteng
5d
Scrum Master
Momentum Life —Centurion, Gauteng
5d
Operations & Transactions Assistant
Group Careers —Johannesburg, Gauteng
- R12 000 - R13 000 a month
- Full-time
- Remote
Quick Apply
6d
Executive Manager: Sales
Land Bank Careers —Centurion, Gauteng
6d
Senior Underwriter - Liabilities
AIG South Africa —Johannesburg, Gauteng 2196
Quick Apply
6d
Executive Head: Brand and Marketing
Sanlam —Sandton, Gauteng
9d
OUTsurance Broker (Bedfordview)
OUTsurance —Bedfordview, Gauteng 2007
- Full-time
Quick Apply
12d
Senior Salesforce Support Engineer
Ubuntu Tech Solutions —Sandton, Gauteng
- Full-time
Quick Apply
12d
OUTsurance Broker (Centurion)
OUTsurance —Centurion, Gauteng
- Full-time
Quick Apply
12d
Customer Dedicated – Technical Team Leader - Networks
Logicalis —Johannesburg, Gauteng
- Full-time
14d
Senior Underwriter: Prive
Sanlam —Johannesburg, Gauteng
Operations Consultant
1 Life Insurance —Gauteng
- Full-time

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Senior Clerk

AVBOB -
Centurion, Gauteng

Apply Now

Job Details

Full-time
11 days ago

Full Job Description

Our Call Centre Department is looking for Customer Orientated and self-reliant individuals to join their Call Centre team.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

Receive and handle telephone policy enquiries in Call Centre department and action
accordingly.
Address all outstanding requirements on new applications in New Business.
Providing enquiry numbers on claims to branches.
Follow-up on outstanding requirements in terms of unpaid claims
Refer leads to the Direct Marketing Department.
Provide feedback on outstanding accounts and refunds in debtors.
Follow-up on non-payments of premiums, defaults payments and incorrect deductions.
Add a life to a policy (Not for PERSAL or Department of Defence (DOD).
Add a child to an already existing child benefit (Not for PERSAL or DOD).
Remove a life (Not for PERSAL or DOD).
Remove child (as long as it is not the removal of the child benefit completely and not for
PERSAL or DID).
Duplicate a policy (send a copy of the policy to the client).
Providing the Policy values to a client or their broker (the client can give authorization for a
broker to get access on the phone).
All instances of consent need to be recorded on the system so that the call centre agents can
see earlier consents provided.
Policy info for clients.
All instances of consent need to be recorded on the system so that the call centre agents can
see earlier consents provided.
The Call centre may only provide policy information to a client when that client has a single
policy with AVBOB.
Paid up RSA (reduced some assured).
Inflation.
Reinstatements.
Cessions.
The client will still have to send us a hard copy of the cession as this is a legal document.
Stop Payments.
Other loans (when you change your payment method).
These changes may only be done once the following is in place:
- The introduction of security questions that are not a confirmation of the client’s contact details.
- Call Centre agents must be category B FAIS accredited.
- Where the call centre agent is not yet accredited they need to be working under supervision with the appropriate contact in place and under the supervision of an accredited Key Individual.

Grade 12
140 long term FAIS credits.
3 years’ experience in the Life Insurance Industry.
RE5 (advantageous).
Experience in a client service policy maintenance environment.
Ability to work independently, show initiative and to be responsible.
Analytical and leadership skills.
Communication and interpersonal skills.
Client orientated.

Apply Now

Refine Your Search

senior broker jobs in gauteng

Senior Clerk

Senior Property Portfolio Manager (Industrial)

Head Of Innovation

Head Of Middle Office

Business Unit Head: Affinity

Psychometrist

Senior Client Executive - Construction

Senior Administrator

Community of Practice Lead Business Analyst

Scrum Master

Operations & Transactions Assistant

Executive Manager: Sales

Senior Underwriter - Liabilities

Executive Head: Brand and Marketing

OUTsurance Broker (Bedfordview)

Senior Salesforce Support Engineer

OUTsurance Broker (Centurion)

Customer Dedicated – Technical Team Leader - Networks

Senior Underwriter: Prive

Operations Consultant

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