39 Quality iso 9001 Jobs and Work in Gauteng

Quality Assessor
WNS Global Services —Centurion, Gauteng 0157
- Full-time
Quick Apply
Compliance Specialist (ISO/SOC)
MRI Software —Johannesburg, Gauteng
- Full-time
Quality Controller
HENSOLDT SOUTH AFRICA (PTY) LTD —Irene, Gauteng
9d
Quality Technician
RHEINMETALL —Boksburg, Gauteng
7d
SafetyCloud Part Time Samtrac Trainer, Krugersdorp
SafetySA —Gauteng
- Part-time
Quality Control Inspector x 3 Position
busmark 2000 —Gauteng
- Full-time
Quick Apply
15h
Compliance Specialist
Bidvest Facilities Management —Centurion, Gauteng
SHEQ Manager
Rapid Spill Response —Brakpan, Gauteng
- From R25 000 a month
Quick Apply
Group Chief Information Officer - Fintech
CyberPro Consulting —Centurion, Gauteng 0014
SHEQ Officer
IX Engineers —Pretoria, Gauteng
- Full-time
Quick Apply
Regional Quality Manager - Africa
Weir Group —Johannesburg, Gauteng
- Full-time
Facilities Manager
Teraco —Gauteng
- Full-time
Task Force Filling Line & Decoration SOAF
SoluGrowth (Pty) Ltd. —West Rand, Gauteng
- Full-time
Quality Controller
Maverick Holding Company —Crown Mines, Gauteng
Quick Apply
9d
Internal Investigator
SBV Services (Pty) Ltd. —Houghton Estate, Gauteng
- Full-time
9d
SafetyCloud Part Time Samtrac Trainer, Soweto
SafetySA —Gauteng
- Part-time
Business Health & Safety Administrator
SGS —Sandton, Gauteng
- Full-time
Quick Apply
Task Force Filling Line & Decoration
Alpla Packaging Pty Ltd —Johannesburg, Gauteng
- Full-time
Legal Specialist
SBV Services (Pty) Ltd. —Houghton Estate, Gauteng
- Full-time
Service Delivery Manager ? Managed Services (Client Governance & Portfolio Management)
SoluGrowth (Pty) Ltd. —Gauteng
- Full-time

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Quality Assessor

WNS Global Services -
Centurion, Gauteng 0157

Quick Apply

Job Details

Full-time

Full Job Description

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Role Purpose

To enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.

Actively engage stakeholders for information sharing purposes regarding quality findings and trends.

Contribute towards Continuous Improvement initiatives to improve compliance, processes, systems and skills.

Qualifications

Qualifications Required

Essential

Matric/Grade 12 Certificate

Preferred

Continues Improvement e.g. Yellow Belt Six Sigma. External: Lean or Six Sigma
ISO 9001:2015

Experience Required

Essential

Minimum 18 months’ experience as a Contact Centre Quality Assessor.
Computer literacy (MS Office) at an intermediate to advanced level - particularly MS Excel.

Preferred

Quality assessment experience
Contact Centre experience

Quick Apply

Refine Your Search

quality iso 9001 jobs in gauteng

Quality Assessor

Compliance Specialist (ISO/SOC)

Quality Controller

Quality Technician

SafetyCloud Part Time Samtrac Trainer, Krugersdorp

Quality Control Inspector x 3 Position

Compliance Specialist

SHEQ Manager

Group Chief Information Officer - Fintech

SHEQ Officer

Regional Quality Manager - Africa

Facilities Manager

Task Force Filling Line & Decoration SOAF

Quality Controller

Internal Investigator

SafetyCloud Part Time Samtrac Trainer, Soweto

Business Health & Safety Administrator

Task Force Filling Line & Decoration

Legal Specialist

Service Delivery Manager ? Managed Services (Client Governance & Portfolio Management)

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