13 Marketing supervisor Jobs and Work in Gauteng

Supervisor: Direct Marketing
AVBOB —Centurion, Gauteng
- Full-time
SUPERVISOR I
Smollan —Gauteng
- Part-time
Retail Store Clerk
Matrix Warehouse Computers —Springs, Gauteng
- R7 000 - R7 675 a month
- Full-time
Quick Apply
6d
Senior Investment Writer | Waterfall, Johannesburg | Permanent
PSG Konsult Ltd. —Johannesburg, Gauteng
Cluster Reactive Sales Executive - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Store Manager
San Trading (PTY) Ltd —Cresta, Gauteng
- Up to R10 000 a month
- Temporary
Quick Apply
Service Advisor
Platinum Training Development and HR Specialists —Sandton, Gauteng
Quick Apply
Dealer Performance Coach
MSX International —Johannesburg, Gauteng
- Full-time
Quick Apply
Night Manager - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Accounts Payable Clerk
Dermalogica South Africa —Johannesburg, Gauteng
Wealth Adviser Assistant (ADP) | Pretoria, Gauteng | Permanent
PSG Konsult Ltd. —Pretoria, Gauteng
Cluster Revenue Manager
Radisson Hotel Group —Johannesburg, Gauteng
- Full-time
Quick Apply
Wealth Adviser Assistant (ADP) | Rosebank, Gauteng | Permanent
PSG Konsult Ltd. —Rosebank, Gauteng

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SUPERVISOR I
Smollan —Gauteng
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Supervisor: Direct Marketing

AVBOB -
Centurion, Gauteng

Apply Now

Job Details

Full-time

Full Job Description

Coach team to achieve business targets

Ensure that department/ individual targets are achieved through new business and existing customer sales.
Develop strategies that assist telemarketers to achieve daily, monthly, yearly targets

To successfully train and develop new Telemarketers to sell AVBOB insurance products.
Coach and training existing Telemarketing consultants in line with changing markets on Sales Process Techniques to achieve daily, monthly and annual targets

Manage team operations

People management (Manage team morale, Attendance, work schedules, resource capacity and ensure team engagement etc)
General office administration and management of daily team operations etc.
Track individual and department performance, provide analysis and identify areas of improvements/ remedial actions.
Management of performance feedback and reviews.
Contribute to lead generation strategies and customer feedback analysis and reporting.
Convert leads optimally as generated by company lead generators i.e. leads need to be converted into sales.
Up/ Cross Selling of additional benefits to existing clients.
Attend to and service internal department stakeholder queries, meetings, analysis and reporting
Escalate, manage system downtimes and ensure agents are engaged on updates and changes.

Quality, compliance and retention

Ensure accuracy in sales processing and monthly reporting
Retain business on the books and coach team to reduce lapses.
Coach team to be efficient, friendly and customer orientated. (TCF)
Coach team on insurance regulation compliance and sales script compliance. i.e. Partner with Quality Supervisor to ensure compliance measures are applied on all arears of the department i.e. (script updates, POPIA, FICA, FAIS, Audit reporting and other relevant regulatory arears including Quality
Develop strategies that provide remedial actions for non-compliance/ audit findings.
Ensure that the team maintains quality advice and a quality score as per prescribed assessments.
Ensures that the target is reached and that all pending or rejected cases are converted into sales before the cut-off date/month end
Manage the query process and ensure consistency in feedback

Financial Diploma or any other relevant Tertiary qualification. e.g. Wealth Management, Long term insurance etc.
RE 5 / RE 1 qualification
Must have 120 Credits in Long Term Insurance
5 – 10 years of experience in Long Term Insurance in a Call Centre Telemarketing Supervisor/ Team Lead role.
Knowledge of Customer CRM systems e.g. Genesys, Connex, Production
Telemarketing operations experience – essential
Proficient in English – essential (For writing, reading, speaking and reporting)
Must be able to speak 3 official languages – advantageous.
Computer knowledge – Advanced MS Office, Excel and Power Point etc. – essential
Sales driven
Excellent verbal and written communication skills
Excellent numeracy and analytical skills i.e. large data interpretation, analysis and reporting
Service orientated.
Quality driven
People-focused
Attention to detail
Good Interpersonal Skills
Strong Leadership Skills
Stress tolerance
Excellent time management skills
Organizational awareness

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Refine Your Search

marketing supervisor jobs in gauteng

Supervisor: Direct Marketing

SUPERVISOR I

Retail Store Clerk

Senior Investment Writer | Waterfall, Johannesburg | Permanent

Cluster Reactive Sales Executive - Johannesburg Marriott Hotel Melrose Arch

Store Manager

Service Advisor

Dealer Performance Coach

Night Manager - Johannesburg Marriott Hotel Melrose Arch

Accounts Payable Clerk

Wealth Adviser Assistant (ADP) | Pretoria, Gauteng | Permanent

Cluster Revenue Manager

Wealth Adviser Assistant (ADP) | Rosebank, Gauteng | Permanent

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