Job Specification: Handyman / Maintenance Worker
Location: South of Johannesburg, Gauteng
Industry: Hospitality (4-Star Hotel)
Department: Maintenance
Reports To: Maintenance Manager / Facilities Manager
Employment Type: Full-Time
Position Summary
We are seeking a skilled and reliable Handyman / Maintenance Worker to join our hotel maintenance team. The successful candidate will be responsible for ensuring that all hotel facilities, guest rooms, public areas, and back-of-house operations are maintained to a high standard. The role requires practical experience in general maintenance, including basic tiling, plumbing, electrical work, painting, carpentry, and repairs, while maintaining excellent safety and service standards expected within a 4-star hospitality environment.
Key ResponsibilitiesGeneral Maintenance
- Perform routine inspections of hotel facilities and equipment.
- Carry out preventative and corrective maintenance tasks.
- Respond promptly to maintenance requests from guests and hotel departments.
- Repair and maintain fixtures, fittings, furniture, doors, locks, windows, and other building components.
- Assist with renovations and improvement projects when required.
Plumbing
- Repair leaking taps, pipes, toilets, cisterns, and drainage systems.
- Install and replace plumbing fixtures and fittings.
- Conduct basic fault-finding and preventative maintenance on plumbing systems.
- Ensure water systems operate efficiently and safely.
Electrical
- Replace light fittings, bulbs, switches, plug points, and circuit breakers where permitted.
- Diagnose and resolve minor electrical faults.
- Conduct routine checks of electrical systems and equipment.
- Escalate complex electrical issues to qualified electricians when necessary.
- Ensure compliance with electrical safety standards.
Tiling and Building Repairs
- Conduct basic tiling repairs and replacement of damaged tiles.
- Repair grouting and sealants in bathrooms, kitchens, and public areas.
- Perform minor plastering, patching, and wall repairs.
- Carry out painting and finishing work as required.
General Facilities Support
- Assist with HVAC, pool, irrigation, and other facility-related maintenance tasks.
- Support setup and maintenance of conference and event venues.
- Monitor and maintain hotel grounds and external areas.
- Ensure tools, equipment, and maintenance stores are organized and properly maintained.
Health & Safety
- Adhere to Occupational Health and Safety (OHS) regulations.
- Follow hotel safety procedures and emergency protocols.
- Identify and report safety hazards immediately.
- Maintain a clean and safe working environment at all times.
Minimum RequirementsEducation
- Grade 12 (Matric) or equivalent.
- Relevant technical qualification, trade certificate, or maintenance-related training will be advantageous.
Experience
- Minimum 3–5 years' experience in a handyman, maintenance, or facilities maintenance role.
- Previous experience within a hotel, hospitality, lodge, residential estate, or commercial property environment is advantageous.
Technical Skills
The successful candidate should demonstrate practical competency in:
- Basic plumbing repairs and installations.
- Basic electrical maintenance and fault finding.
- Tiling repairs and installation.
- Painting and finishing.
- Carpentry and minor building repairs.
- General maintenance and preventative maintenance practices.
- Use of hand and power tools.
- Reading basic maintenance manuals and instructions.
Knowledge
- Occupational Health and Safety (OHS) principles.
- Basic building maintenance systems.
- Preventative maintenance procedures.
- Customer service principles within a hospitality environment.
Personal Attributes
- Strong problem-solving and troubleshooting abilities.
- Reliable, honest, and trustworthy.
- Good communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Strong attention to detail.
- Professional appearance and conduct.
- Ability to prioritize tasks and work under pressure.
- Flexible and willing to work shifts, weekends, public holidays, and after-hours call-outs when required.
Physical Requirements
- Physically fit and capable of lifting, carrying, climbing ladders, and performing manual tasks.
- Comfortable working indoors and outdoors.
- Able to stand and walk for extended periods.
Key Performance Indicators (KPIs)
- Response time to maintenance requests.
- Completion rate of preventative maintenance schedules.
- Quality of repairs completed.
- Reduction in repeat maintenance issues.
- Compliance with safety standards.
- Guest and departmental satisfaction regarding maintenance services.
Advantageous Requirements
- Valid South African driver's licence.
- Experience with hotel property maintenance systems.
- Knowledge of swimming pool maintenance.
- Basic welding skills.
- Experience with generators, pumps, and water systems.
Salary Range
Market-related, depending on experience, qualifications, and demonstrated technical competency.
Start Date: As soon as possible.
Pay: From R7 770,00 per month
Education:
- High School (matric) (Required)
Experience:
- Maintenance : 3 years (Required)
Location:
- Johannesburg South, Gauteng (Required)
Work Location: In person
