53 Customer service coordinator Jobs and Work in Gauteng

Fund Coordinator
Momentum Health —Centurion, Gauteng
Functions Coordinator
Tsebo Group —Pretoria, Gauteng
2d
Marketing and Operations Coordinator
Gender Links —Johannesburg South, Gauteng
- R8 000 - R30 000 a month
- Full-time
Quick Apply
8h
Lead Technical Support
Zinia —Paulshof, Gauteng
- R45 000 - R65 000 a month
Quick Apply
12h
Quality Controller
Maverick Holding Company —Crown Mines, Gauteng
Quick Apply
1d
Fitter and Turner - Revlon South Africa
Revlon Corporate —Gauteng
- Full-time
1d
Service Delivery Co-ordinator
Zinia —Paulshof, Gauteng
- R18 000 - R28 000 a month
Quick Apply
2d
Recruitment Coordinator - 1 year contract
Epiroc —Boksburg, Gauteng 1467
5d
Facilities Coordinator
CBRE Excellerate —Johannesburg, Gauteng
5d
Field Service Coordinator
Ntiyiso Consulting Group —Pretoria, Gauteng
- Full-time
Quick Apply
5d
Receptionist/Admin
Dragon Dynasty Distributors —Linbro Park, Gauteng
- From R5 000 a month
Quick Apply
6d
CAREER CENTRE COORDINATOR
Advtech —Pretoria, Gauteng
6d
Junior Marketing Coordinator (Telecommunication Services)
Hello Group Recruitment —Centurion, Gauteng
7d
Export Sales Coordinator
Safilo —Johannesburg, Gauteng 2001
7d
Order Handler & Logisitcs Coordinator
Alfa Laval —Johannesburg, Gauteng
- Full-time
7d
Exports & Imports Airfreight Co-ordinator
1UP CARGO —Johannesburg, Gauteng
- R30 000 - R42 000 a month
- Full-time
- Remote
Quick Apply
8d
OPERATIONS MANAGER (AD.07)
University of the Witwatersrand —Braamfontein, Gauteng
- Full-time
9d
Clinical Coordinator
MSO International (Pty) Ltd —Sandton, Gauteng
Quick Apply
9d
Practice Manager
The Back Clinic —Bryanston, Gauteng
- Full-time
Quick Apply
9d
Treasury Co-ordinator
Oza Holdings —Midrand, Gauteng
9d

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Fund Coordinator

Momentum Health -
Centurion, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

Introduction

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To manage and execute on the administrative commitments to the medical scheme/s, ensuring seamless coordination, accurate documentation, compliance, customer satisfaction and strong client partnerships.

Requirements

National Senior Certificate

Degree in Finance / Business Administration / Accounting / Economics or relevant equivalent

Financial Advisory and Intermediary Services (FAIS) accreditation with Financial Sector Conduct Authority (FSCA) is advantageous

3 - 5 Years of industry related experience in scheme administration, financial analysis, fund management or related fields

A valid driver's licence and own insured vehicle

Strong understanding of medical scheme principles, administration, and related processes

Good knowledge of industry regulations, compliance requirements, and corporate governance

Familiar with medical scheme administration functions, including claims processing, Ex-Gratia cases, and Prescribed Minimum Benefits (PMB)

Microsoft 365 proficiency, including intermediate to advanced proficiency in Microsoft Word and Excel

Duties & Responsibilities

Ensure all teams meet service level agreement (SLA) requirements with the Scheme, overseeing fund administration at Trustee level where required.
Compile and distribute documentation for committee meetings within agreed deadlines.
Manage unresolved queries and disputes relating to Scheme benefits and rules within specified turnaround times.
Maintain the Scheme intranet and website content.
Compile and prepare various reports.
Maintain accurate records of queries and corrective actions taken.
Contribute to the annual benefit design process by identifying product gaps through escalations and query trends.
Monitor claim rejection trends to ensure compliance with Scheme rules and make recommendations where necessary.
Support the Scheme’s PR/marketing service provider with newsletters, magazines, and member communication material.
Verify member attendance at AGMs and other Scheme events where required.
Conduct member surveys as agreed with the Scheme.
Attend Scheme meetings both onsite and virtually.
Schedule Scheme meetings and coordinate meeting invitations.
Prepare and deliver presentations to stakeholders as required.
Attend client roadshows to assist with onsite query resolution, benefit training, and medical scheme inductions.
Respond promptly to client enquiries, concerns, and requests to maintain high levels of client satisfaction and retention.
Support the Fund Manager in communicating Scheme requirements to internal teams, ensuring SLA adherence and implementing corrective actions where necessary.
Assist the Fund Manager in engaging with non-compliant departments, interpreting and presenting data to the Scheme and Trustees, and maintaining effective internal communication channels.
Provide training and guidance to internal staff on fund-related matters to ensure understanding of Scheme rules and processes.
Identify opportunities to improve cost-effectiveness and operational efficiency through optimal resource utilisation.

Competencies

Clear and professional communication - written and verbal

Presentation and facilitation

Analytical thinking and problem-solving

Stakeholder engagement and relationship management

Data analysis and interpretation

Attention to detail

Documentation and information management

Adherence to procedures and standards

Practical and solution-oriented thinking

Teamwork and collaboration

Professionalism and ethical conduct

Time management and ability to meet deadlines

Apply Now

Refine Your Search

customer service coordinator jobs in gauteng

Fund Coordinator

Functions Coordinator

Marketing and Operations Coordinator

Lead Technical Support

Quality Controller

Fitter and Turner - Revlon South Africa

Service Delivery Co-ordinator

Recruitment Coordinator - 1 year contract

Facilities Coordinator

Field Service Coordinator

Receptionist/Admin

CAREER CENTRE COORDINATOR

Junior Marketing Coordinator (Telecommunication Services)

Export Sales Coordinator

Order Handler & Logisitcs Coordinator

Exports & Imports Airfreight Co-ordinator

OPERATIONS MANAGER (AD.07)

Clinical Coordinator

Practice Manager

Treasury Co-ordinator

I want to receive the latest job alert for customer service coordinator in gauteng

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