255 Crm manager Jobs and Work in Gauteng

CRM Manager
Blueion Support Services —Sandton, Gauteng
Sales Executive - Software Engineering
iOCO —Johannesburg, Gauteng
11h
Data Analyst
Eduvos —Gauteng
11h
Collections Support Administrator
Vodafone —Johannesburg, Gauteng
- Full-time
14h
Marketing Manager - Mercedes Benz & Multi-franchise
Motus Corporation —Johannesburg, Gauteng
17h
Auto Team Leader -Assistant Manager – English – On-site Johannesburg
Genpact South Africa (Pty) Ltd —Johannesburg, Gauteng 2191
Quick Apply
22h
Auto Finance – Senior Agent Customer Service -Management Trainee- English – On site Johannesburg
Genpact South Africa (Pty) Ltd —Johannesburg, Gauteng 2191
Quick Apply
22h
Dialler Manager-Telesales
Clientele —Sandton, Gauteng
Quick Apply
22h
Store Manager(Talent Pipeline)
Arc Stores —Johannesburg, Gauteng
- Full-time
Quick Apply
1d
Sales Executive
Kagiso Media —Midrand, Gauteng
- Part-time
1d
Sales Manager (Johannesburg)
Mustek Limited —Midrand, Gauteng
1d
Collections Dialler Administrator
Shapiro Shaik Defries & Associates —Randburg, Gauteng 2194
Quick Apply
1d
MONITORING & EVALUATIONS REPORTING LEAD
International Development Corporation (IDC) —Gauteng
1d
Front Office Administrator
Carbon Bike Repair SA —North Riding, Gauteng
- R7 000 - R12 000 a month
- Temporary
Quick Apply
1d
Commercial Relationship Managers
Cartrack —Pretoria, Gauteng
1d
Sales Representative
CONCEPT FOODS —Gauteng
- R15 000 - R20 000 a month
Quick Apply
2d
Sales Administrator
Volvo Group —Johannesburg, Gauteng
4d
Graduate - Vaccines Sales Representative - KZN
MSD —Midrand, Gauteng
- Full-time
4d
Marketing Activation Manager (Martell, Mumm & Perrier Jouet)
PERNOD RICARD SOUTH AFRICA PTY LTD —Johannesburg, Gauteng 2191
Quick Apply
4d
Business Generator in Bryanston!
Daisy Business Solutions —Bryanston, Gauteng
- Full-time
4d

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CRM Manager

Blueion Support Services
Sandton, Gauteng

Apply Now

Job Details

Permanent

Full Job Description

A CRM (Customer Relationship Management) Manager is responsible for managing and enhancing customer relationships through the strategic use of CRM systems, data analysis, and cross-functional collaboration. The role focuses on improving customer satisfaction, retention, and revenue growth.

Key Responsibilities

Customer Data & Analysis

Manage and maintain accurate customer data within CRM platforms such as Salesforce CRM or Microsoft Dynamics 365
Analyse customer behaviour, trends, and feedback to generate actionable insights
Develop reports and dashboards to support decision-making

Strategy Development & Retention

Design and implement customer engagement and retention strategies
Develop loyalty programs, personalized campaigns, and win-back initiatives
Continuously optimise the customer lifecycle and journey

Customer Service & Communication

Serve as a key point of contact for customer queries and escalations
Resolve complaints efficiently to maintain high satisfaction levels
Ensure consistent and effective communication across all touchpoints

Cross-Functional Collaboration

Partner with sales, marketing, and IT teams to align CRM initiatives
Support integrated campaigns and ensure customer-centric execution
Facilitate knowledge sharing across departments

CRM System Management

Administer and configure CRM systems, including user access and workflows
Ensure seamless integration with marketing and analytics tools such as Google Analytics
Maintain system performance, data integrity, and automation processes

Sales & Revenue Growth

Identify upselling and cross-selling opportunities
Support lead generation and conversion strategies
Collaborate on campaigns to drive revenue growth

Key Skills & Qualifications

Technical & Analytical Skills

Strong experience with CRM tools (including Optimove as a requirement)
Advanced data analysis and reporting skills using tools like Microsoft Excel
Ability to perform customer segmentation and campaign analysis

Strategic & Business Skills

Strong strategic thinking with a focus on long-term customer value
Ability to translate data insights into actionable business strategies
Experience with marketing automation platforms such as Mailchimp

Interpersonal & Communication Skills

Excellent verbal and written communication
Strong stakeholder management and collaboration abilities
Customer-focused mindset with strong relationship-building skills

Technical Proficiency

Solid understanding of CRM configuration, workflows, and integrations (APIs)
Proficiency in Microsoft Office tools and reporting systems

Core Competencies

Customer-centric thinking
Problem-solving and decision-making
Attention to detail and data accuracy
Project and campaign management

Bonus Skills

Knowledge of data privacy regulations (e.g., GDPR)
Experience with A/B testing and optimisation
Understanding of sales funnels and customer lifecycle management

Apply Now

Refine Your Search

crm manager jobs in gauteng

CRM Manager

Sales Executive - Software Engineering

Data Analyst

Collections Support Administrator

Marketing Manager - Mercedes Benz & Multi-franchise

Auto Team Leader -Assistant Manager – English – On-site Johannesburg

Auto Finance – Senior Agent Customer Service -Management Trainee- English – On site Johannesburg

Dialler Manager-Telesales

Store Manager(Talent Pipeline)

Sales Executive

Sales Manager (Johannesburg)

Collections Dialler Administrator

MONITORING & EVALUATIONS REPORTING LEAD

Front Office Administrator

Commercial Relationship Managers

Sales Representative

Sales Administrator

Graduate - Vaccines Sales Representative - KZN

Marketing Activation Manager (Martell, Mumm & Perrier Jouet)

Business Generator in Bryanston!

I want to receive the latest job alert for crm manager in gauteng

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