109 customer service representative Jobs and Work in edenvale gauteng 1609

Digital Customer Service Representative
Luxity —Johannesburg, Gauteng
- R16 000 a month
Sales Consultant
Leroy Merlin South Africa —Johannesburg, Gauteng
Quick Apply
14d
Telesales Representative
Xe —Johannesburg, Gauteng 2000
- Full-time
Quick Apply
1d
Sales Representative
Vlok —Johannesburg, Gauteng
- R50 - R80 an hour
- Part-time
- Remote
Quick Apply
Sales Representative
GWD —Johannesburg, Gauteng 2054
- R9 600 - R19 200 a month
- Full-time
- Remote
Quick Apply
IT Management Services Sales Representative
Harding Human resources —Rosebank, Gauteng
- Remote
Quick Apply
2d
Retail Sales Representative
Rego International —Johannesburg, Gauteng
Quick Apply
1d
CALL CENTRE AGENT
Smollan —Johannesburg, Gauteng
- Part-time
12d
Administrator
Motus Corporation —Johannesburg, Gauteng
2d
Telesales
Heyonline —Boksburg, Gauteng
- R5 000 - R8 000 a month
- Full-time
Quick Apply
Sales Team Leader
Rapid Spill Response —Brakpan, Gauteng
- From R30 000 a month
Quick Apply
2d
Customer Services Representatives
Lawson Direct Channel —Johannesburg, Gauteng
- Full-time
Quick Apply
Motorcycle Driver Courier Sales Representative
Aumax —Kempton Park, Gauteng
- R8 000 - R15 000 a month
- Full-time
Quick Apply
4d
BSO
iZi Group —Kempton Park, Gauteng
- Full-time
Quick Apply
6d
Internal Sales Representative
WRS 4x4 Accessories —Boksburg, Gauteng 1461
- Temporary
Quick Apply
1d
New Business Sales Representative (Sandton)
Daisy Business Solutions —Johannesburg, Gauteng
- R25 000 a month
- Full-time
Internal Sales & Technical Support
ASSA ABLOY —Johannesburg, Gauteng
1d
Sales Representative New Vehicles - Audi Bryanston
Motus Corporation —Sandton, Gauteng
Sales Representative - Used Vehicles (VW Germiston)
Motus Corporation —Germiston, Gauteng
Junior Internal Sales Representative
Unico Creations —Kempton Park, Gauteng
- R5 300 - R8 000 a month
- Full-time
Quick Apply
10d

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Digital Customer Service Representative

Luxity -
Johannesburg, Gauteng

Apply Now

Job Details

Permanent
R16 000 a month

Full Job Description

Salary: R16,000 per month
Job type: Full-time
Location: Sandton Head Office.
Reporting To: Customer Service Manager

Role:
This person will play an important role in shaping the customer experience and will often be the first direct point of contact between the customer and the business. The ideal candidate is calm under pressure, highly organised, digitally confident, and able to communicate clearly and professionally in both written and spoken English.
This role requires someone who can handle multiple customer conversations at once, resolve issues efficiently, escalate appropriately, and represent the brand well in every interaction.
Key responsibilities
Manage inbound customer queries across WhatsApp, email, and other digital service channels
Respond to customer questions in a professional, timely, and brand-appropriate manner
Assist customers with order queries, delivery updates, product information, returns, refunds, and general service matters
Handle complaints and escalations with maturity, empathy, and sound judgment
Follow up on unresolved customer issues and ensure they are seen through to completion
Liaise with internal teams such as operations, logistics, buying, sales, or finance to resolve customer matters
Keep accurate records of customer interactions, actions taken, and outcomes
Identify recurring customer issues and flag patterns that may require process improvement
Maintain a high standard of written communication across all channels
Ensure no important customer communication is missed, delayed, or handled carelessly
Key performance areas

The successful candidate will be measured on:
Response times across digital channels
Quality and professionalism of customer communication
Resolution time on customer issues
Accuracy of information shared with customers
Customer satisfaction and service feedback
Ability to manage volume without sacrificing quality
Reliability and consistency in follow-up
Escalation judgment and issue ownership
Working hours: Monday to Friday, 8:00 am to 5:00 pm, with occasional after-hours customer follow-up if required.
REQUIREMENTS
Role requirements
Minimum requirements
2 to 4 years’ experience in customer service, digital support, client service, ecommerce support, or a similar role
Strong written and spoken English
Excellent communication skills with a professional and customer-focused manner
Comfortable working across WhatsApp, email, and digital business systems
Strong attention to detail and good administrative discipline
Able to manage multiple tasks and conversations at the same time
Able to remain calm and effective when dealing with upset or demanding customers
Good problem-solving ability and sound judgment
Strong sense of responsibility and follow-through
Preferred experience
Experience in ecommerce, retail, online sales, luxury, fashion, or premium consumer brands
Experience using CRM, ticketing, or customer support systems
Experience handling delivery issues, returns, refunds, and service escalations
Experience working in a fast-paced customer-facing environment

Apply Now

Refine Your Search

customer service representative jobs in edenvale gauteng 1609

Digital Customer Service Representative

Sales Consultant

Telesales Representative

Sales Representative

Sales Representative

IT Management Services Sales Representative

Retail Sales Representative

CALL CENTRE AGENT

Administrator

Telesales

Sales Team Leader

Customer Services Representatives

Motorcycle Driver Courier Sales Representative

BSO

Internal Sales Representative

New Business Sales Representative (Sandton)

Internal Sales & Technical Support

Sales Representative New Vehicles - Audi Bryanston

Sales Representative - Used Vehicles (VW Germiston)

Junior Internal Sales Representative

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