16 It administrator Jobs and Work in Durban Kwazulu Natal

2nd Level IT Helpdesk Engineer - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R180 000 - R240 000 a year
- Full-time
Quick Apply
IT Service and Support Engineer for Helpdesk
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R180 000 - R240 000 a year
- Full-time
Quick Apply
Administration Assistant
Talent Sam —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
Technical Administrator
Makwande Supply and Distribution (Pty) Ltd —Durban, KwaZulu-Natal
Quick Apply
1d
Finance Administrator (Rentals) Talentpool
Mr Price Group —Durban, KwaZulu-Natal
Receptionist / Office Administrator
Excellerate JHI —Chatsworth, KwaZulu-Natal
Junior POS (Point of sales systems) Administrator
Pedros —Newlands, KwaZulu-Natal
GAAP Database Administrator
Race Coast KwaZulu-Natal (Pty) Ltd —Greyville, KwaZulu-Natal
- Full-time
Quick Apply
Remote Systems Analyst (L2)
FusionTek —Durban, KwaZulu-Natal
- R300 000 - R350 000 a year
- Full-time
- Remote
Quick Apply
7d
Dispatch Admin Supervisor
OFT Group —Durban, KwaZulu-Natal
FACILITATORS REQUIRED
Careers Business Institute —Umhlanga Rocks, KwaZulu-Natal 4350
- Full-time
Quick Apply
6d
Electrician - Kwa-Zulu Natal
CBRE Excellerate —Durban, KwaZulu-Natal
10d
HVAC Technician - KwaZulu Natal
CBRE Excellerate —Durban, KwaZulu-Natal
10d
Dialer Administrator Vacancy (International - USA campaigns)
Procera Group —Mount Edgecombe, KwaZulu-Natal
Senior Systems Engineer Mr Price Group
Mr Price Group —Durban, KwaZulu-Natal
4d

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IT Service and Support Engineer for Helpdesk
Growth Resourcing —Umhlanga, KwaZulu-Natal
✔️ The ability to prioritise, troubleshoot, and deliver under pressure. Keeping documentation sharp, accurate, and always up to date.
R180 000 - R240 000 a year
Quick Apply
1st Line IT Support Engineer - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
Provide first-line IT support via telephone, email, remote support tools, and service desk systems. Basic knowledge of Microsoft 365 administration and end-user…
R144 000 - R192 000 a year
Quick Apply

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2nd Level IT Helpdesk Engineer - Office Based

Growth Resourcing
Umhlanga, KwaZulu-Natal

Quick Apply

Job Details

Full-time
R180 000 - R240 000 a year

Full Job Description

This is a customer-focused position within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will be responsible for delivering high-quality Level 2 technical support while assisting the project team with onboarding, migrations, upgrades, and infrastructure improvement activities for both new and existing clients.

The role requires a strong commitment to customer satisfaction, technical excellence, and ownership of outcomes, with the ability to work effectively in a dynamic and service-driven environment.

Key Responsibilities

Deliver Level 2 technical support for customer issues escalated from the Service Desk, ensuring timely and effective resolution.
Proactively monitor and manage support ticket queues to meet SLA targets.
Maintain clear and professional communication with customers throughout the support lifecycle.
Support the 1st Line team during high-volume periods, including assisting with customer calls and escalations.
Assist with implementation and project tasks across software, hardware, cloud, and infrastructure services.
Participate in customer onboarding, migrations, upgrades, and system deployments both remotely and occasionally on-site.
Administer and support Microsoft 365 environments, including user management, licensing, and security configurations.
Manage and maintain Microsoft Entra ID, including user access, authentication methods, and identity management.
Configure and support Conditional Access Policies and Microsoft 365 security features to improve customer security posture.
Assist with endpoint security, compliance policies, and best-practice security implementations.
Accurately document work completed and maintain up-to-date technical documentation and configuration records.
Identify recurring issues and contribute to continuous service improvement initiatives, knowledge base updates, and root-cause prevention.
Collaborate effectively with internal teams to deliver high standards of customer service and technical support.

Requirements

Key Skills & Experience Required

Minimum of 2 years of experience working within an MSP environment is essential.
Strong background in customer-focused technical support roles.
Excellent troubleshooting and problem-solving skills.
Ability to prioritise and manage multiple tasks effectively in a fast-paced environment.
Strong communication and interpersonal skills with the ability to work with users at all levels.
Proactive approach with strong attention to detail and commitment to delivering on promises.
Experience working to SLAs and maintaining high service standards.
Well-organised with strong time management skills.

Technical Skills / QualificationsEssential Skills

Microsoft Windows Server administration
Microsoft Windows 10/11 Desktop Operating Systems
Active Directory user and group management
Microsoft 365 administration
Microsoft Entra ID administration
Conditional Access Policy configuration and support
Microsoft 365 security and compliance fundamentals
Network fundamentals including DNS and DHCP
Basic understanding of VLANs and networking concepts

Desirable Skills

MS-102: Microsoft 365 Administrator certification
Microsoft Azure administration
Experience with Intune / Endpoint Management
Experience with Autotask or similar PSA and remote monitoring tools
Backup and disaster recovery platforms such as Veeam or Datto
Experience supporting cybersecurity best practices within customer environments

Benefits

Why Join Growth Resourcing?

Competitive salary with strong growth potential
Be part of a scaling business backed by UK sales leaders
Work in a high-performance, supportive environment
Real career progression opportunities—we grow people, not just teams
Learn fast, move fast, and make an impact from day one

Quick Apply

Refine Your Search

it administrator jobs in durban kwazulu natal

2nd Level IT Helpdesk Engineer - Office Based

IT Service and Support Engineer for Helpdesk

Administration Assistant

Technical Administrator

Finance Administrator (Rentals) Talentpool

Receptionist / Office Administrator

Junior POS (Point of sales systems) Administrator

GAAP Database Administrator

Remote Systems Analyst (L2)

Dispatch Admin Supervisor

FACILITATORS REQUIRED

Electrician - Kwa-Zulu Natal

HVAC Technician - KwaZulu Natal

Dialer Administrator Vacancy (International - USA campaigns)

Senior Systems Engineer Mr Price Group

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