Management Level
Associate
Job Description & Summary
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.
Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
As an Associate in HC Operations, you will play a key role in supporting the effective and efficient management of h uman c apital processes , ensuring accurate maintenance of confidential staff data, and facilitating smooth H C administration. This role requires attention to detail, strong administrative skills, and the ability to manage operational controls, and liaise effectively with various stakeholders to support PwC’s Human Capital functions.
HR Operations Administration:
Draft, distribute, and manage letters of employment, promotion letters, bursary contracts, statements of work, master agreements, and other official correspondence.
Assist in recruitment process es by arranging and coordinating candidate assessments, arranging and coordinating candidate MIE verifications, and facilitating communication with Talent Acquisition team .
HC Operations Controls and Payments s upport:
Graduate Recruitment Support:
Process Improvement & Compliance:
Required Skills and Competencies:
Proficiency in MS Office (Excel, Word), Google Suite, Workday, Service Now (SNOW), Neptune, and familiarity with MIE systems.
Qualifications and Experience:
PwC Professional Attributes:
At PwC, we aspire for every individual to be a purpose-led and values-driven leader. As an Associate, you will be expected to:
PwC is committed to creating a supportive, inclusive environment where every team member can contribute meaningfully to the firm’s success. This role offers a dynamic opportunity to develop your HR operations skills while contributing to important business processes that impact the employee experience and overall organisational effectiveness.
Application Note:
This position is managed by PwC Talent Acquisition. We respectfully request agencies to refrain from unsolicited CV submissions.
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
July 15, 2026
