661 customer service Jobs and Work in zn

Contact Centre Agent
Shoreability —Umhlanga, KwaZulu-Natal
- R16 000 - R18 000 a month
- Temporary
Quick Apply
7d
Administrator
Medipost Pharmacy —Port Shepstone, KwaZulu-Natal
- R10 000 - R11 000 a month
- Full-time
Quick Apply
8d
Weighbridge operator
Teniel risk security solutions —KwaZulu-Natal
- R1 - R2 a day
Quick Apply
2d
Retail Sales Executive – Kixi Footwear
Kase Artist South Africa —Umhlanga, KwaZulu-Natal
- From R7 000 a month
Quick Apply
11d
Ward Clerk/Receptionist
Abaqulusi Private Hospital —Vryheid, KwaZulu-Natal
- Full-time
Quick Apply
2d
Branch Administrator
Skypath Laboratory —Shelly Beach, KwaZulu-Natal 4265
- R6 000 - R12 000 a month
- Full-time
Quick Apply
Concierge
The Capital Hotels and Apartments —Ballito, KwaZulu-Natal
- R12 000 - R15 000 a month
- Full-time
Sales Call Centre Agent
Zwide Finance —Durban, KwaZulu-Natal
- From R4 500 a month
- Full-time
Quick Apply
9d
Call Center Agent
Mdalisu Financial Services —Port Shepstone, KwaZulu-Natal
- R1 500 - R5 000 a month
- Full-time
Quick Apply
2d
Branch Manager
Lewis group —Mandeni, KwaZulu-Natal
- R12 500 - R13 000 a month
- Full-time
Quick Apply
7d
Light Motor Vehicle Driver
Medipost Pharmacy —Port Shepstone, KwaZulu-Natal
- R9 000 - R11 000 a month
- Temporary
Quick Apply
8d
WE ARE HIRING – CALL CENTRE AGENTS
Direct 3 holdings —KwaZulu-Natal
Quick Apply
17h
Reception - Admission Clerk - Isipingo Hospital
Joint Medical Holdings —Isipingo, KwaZulu-Natal
Quick Apply
Customer Service Specialist
unifyCX —Ballito, KwaZulu-Natal
Quick Apply
7d
Receptionist/Administration clerk
Worldwide Tax Solutions —Kloof, KwaZulu-Natal 3610
- R12 000 - R13 000 a month
Quick Apply
Administrative Assistant / Office Administrator
Promed Technologies —Verulam, KwaZulu-Natal 4339
- Full-time
Quick Apply
5d
Call Centre Agent
LS Financial services —Pietermaritzburg, KwaZulu-Natal
- From R3 000 a month
- Full-time
Quick Apply
5d
Customer Service Agent
BuDDys Designated Drivers —Umhlanga Rocks, KwaZulu-Natal
- R1 200 - R1 600 a week
- Part-time
Quick Apply
Retail Sales Supervisor
The Brazilia Group —Pietermaritzburg, KwaZulu-Natal 3201
- R7 000 - R8 500 a month
- Full-time
Quick Apply
1d
Sales Advisor
Lewis Stores Pty (Ltd) —Kokstad, KwaZulu-Natal 4685
- Full-time
Quick Apply
1d

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Contact Centre Agent

Shoreability
Umhlanga, KwaZulu-Natal

Quick Apply

Job Details

Temporary
R16 000 - R18 000 a month
7 days ago

Full Job Description

Contact Centre Agent – Fixed Term Maternity Cover

We are looking for a professional and customer-focused Contact Centre Agent to join our Contact Centre team on a fixed-term maternity cover contract.

The successful candidate will be responsible for delivering excellent customer service and sales support to customers within the healthcare and dental sector. This will include handling customer enquiries across various platforms, processing orders accurately, resolving complaints, logging customer interactions on CRM, and supporting sales opportunities through upselling, cross-selling, and lead generation.

This role would suit someone who is organised, confident when dealing with customers, able to work well under pressure, and comfortable working in a regulated customer service environment where accuracy, data protection, and compliance are important.

Key Responsibilities:

Provide high-quality customer service across telephone, email, and other communication platforms.

Handle customer enquiries, complaints, and escalations in a professional and timely manner.

Process customer orders accurately in line with company procedures, including requirements relating to customer data protection and medicine-related orders where applicable.

Record and update all customer interactions on CRM.

Support sales activity by identifying upselling and cross-selling opportunities.

Work closely with field sales representatives and internal teams across the business.

Work towards departmental KPIs relating to productivity, response times, quality, and customer service.

Support back-office administrative tasks when required.

Develop product and system knowledge through training and daily use.

Follow company policies and procedures, including health and safety, quality, data protection, and relevant regulatory requirements.

Requirements:

Previous experience in a customer service, contact centre, sales support, or order processing role.

Experience within the dental, healthcare, pharmaceutical, or regulated product environment would be beneficial.

Strong communication and interpersonal skills.

Excellent organisation, time management, and multitasking ability.

Good attention to detail and accuracy.

Professional and polite telephone manner.

Ability to work independently and as part of a team.

Experience using CRM systems would be advantageous.

Good working knowledge of Microsoft Word, Excel, and Outlook.

Contract Type: Fixed Term Contract – Maternity Cover
Location: Umhlanga Ridge
Department: Contact Centre

Pay: R16 000,00 - R18 000,00 per month

Application Question(s):

Are you comfortable with this being a fixed-term maternity cover contract?
Are you able to reliably commute to Umhlanga for this role?
Are you comfortable working UK business hours?
Have you worked in a customer service, contact centre, sales support, or order processing role?
Have you handled customer enquiries, complaints, or escalations by telephone and email?
Do you have experience processing customer orders accurately on a system?
Are you confident using Microsoft Outlook, Word, and Excel?
Are you comfortable with upselling, cross-selling, and identifying sales opportunities?
Have you worked across multiple systems at the same time, for example CRM, order processing systems, email, Excel, or internal databases?
Please briefly describe the systems you have used and how you managed working across them accurately.

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in zn

Contact Centre Agent

Administrator

Weighbridge operator

Retail Sales Executive – Kixi Footwear

Ward Clerk/Receptionist

Branch Administrator

Concierge

Sales Call Centre Agent

Call Center Agent

Branch Manager

Light Motor Vehicle Driver

WE ARE HIRING – CALL CENTRE AGENTS

Reception - Admission Clerk - Isipingo Hospital

Customer Service Specialist

Receptionist/Administration clerk

Administrative Assistant / Office Administrator

Call Centre Agent

Customer Service Agent

Retail Sales Supervisor

Sales Advisor

I want to receive the latest job alert for customer service in zn

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