125 Service agent Jobs and Work in Johannesburg Gauteng

Contact Centre Agent
Tic Tac Sports Betting —Bedfordview, Gauteng 2007
- R8 000 a month
- Full-time
Quick Apply
Service Desk Agent
iOCO —Johannesburg, Gauteng
5d
Contact Centre Agent
AVI Limited —Kempton Park, Gauteng
4d
Operations & Transactions Assistant
Group Careers —Johannesburg, Gauteng
- R12 000 - R13 000 a month
- Full-time
- Remote
Quick Apply
12d
Call Centre Agent
African Debt Counsellors —Johannesburg, Gauteng
Quick Apply
SALES AGENT
Smollan —Johannesburg, Gauteng
- Part-time
Telemarketing Agent
Astra Wealth Financial Services —Randburg, Gauteng
- R6 000 - R10 000 a month
- Full-time
Quick Apply
Customer Care Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Part-time
Quick Apply
Booking Agent
Lead Gurus KSG —Randburg, Gauteng
- Up to R11 000 a month
Quick Apply
4d
Call Center Agent
RCL FOODS Careers —Boksburg, Gauteng
9d
Agent Support Representative
Ria Money Transfer (Dandelion) —Johannesburg, Gauteng 2000
- Full-time
Quick Apply
Recoveries Agent
Prime Meridian Direct —Johannesburg, Gauteng
Discovery call centre
Blue Mercury Financial Services —Sandton, Gauteng
- R5 000 - R35 000 a month
Quick Apply
1d
Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch
Marriott International, Inc —Johannesburg, Gauteng 2076
- Full-time
Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport
Marriott International, Inc —Johannesburg, Gauteng
- Full-time
4d
Exports & Imports Airfreight Co-ordinator
1UP CARGO —Johannesburg, Gauteng
- R30 000 - R42 000 a month
- Full-time
- Remote
Quick Apply
Telesales Agent
AFFINITY HEALTH MEDICAL INSURANCE —Constantia Kloof, Gauteng
- Full-time
Quick Apply
11d
Voip Service Desk Agent Level 2
centracom —Rivonia, Gauteng 2191
- Full-time
Quick Apply
12d
Property Rental Agent
Astrodon —Alberton, Gauteng 1451
- R5 000 - R6 000 a month
- Full-time
Quick Apply
2d
Customer Care Facilitator
RCL FOODS Careers —Boksburg, Gauteng
8d

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Contact Centre Agent

Tic Tac Sports Betting -
Bedfordview, Gauteng 2007

Quick Apply

Job Details

Permanent | Full-time
R8 000 a month

Full Job Description

Are you passionate about online gaming and sports betting?

Do you enjoy a fast-paced, customer-oriented atmosphere?

Then Apply Now!

TicTacBets is one of the fastest-growing, most dynamic players on the exhilarating online casino and sports-betting scene in South Africa! We passionately support our players with a gaming experience that remains second to none.

Our office-based contact centre in Johannesburg is looking for committed and enthusiastic Online Customer Support Agents. You are a key player on our team, acting as the very first line of contact for our valued customers, supporting them to the fullest, thereby guaranteeing a smooth gaming experience.

What You'll Be Doing (Your Key Responsibilities):

Deliver World-Class Customer Support: Handle player inquiries and resolve issues swiftly and professionally through the various channels of live chat, email, and phone in relation to our casino games and sports betting platform online.
Become an Expert: Help with account registration, deposits and withdrawals, placing bets, game rules, queries about bonuses, and understanding odds.
Troubleshoot and Resolve: Assist players in troubleshooting technical issues related to our platform, games, and account access.
Responsible Gaming: Encourage responsible gaming and provide information on tools and resources as required by South African legislation.
Know Your Customer (KYC): Carry out the FICA/KYC verification for customers while ensuring compliance with local regulatory requirements.
Keep Accurate Records: Record all customer interactions and resolutions accurately in the CRM system.
Stay Informed: Stay current with new games, platform updates, promotions, and betting markets.
Collaborate With Team Members: Work collaboratively with your team members and escalate problems above your competence to the appropriate department.

To Be Considered, You'll Need (Skills & Experience):

Minimum 1-2 years' proven experience in a customer support role, ideally within a contact centre environment. Experience in the online gaming, casino, or sports betting industry is an advantage.
Excellent Communication Skills: Fluent in English (written and verbal) is essential. Proficiency in other South African languages will be beneficial.
Customer-Centric Mindset: Genuine passion for helping customers, with outstanding patience and empathy.
Tech-Savvy: Comfortable using computers, various software applications, and online platforms. Experience with CRM systems is a plus.
Problem-Solver: Strong analytical skills with the ability to think on your feet and find effective solutions.
Adaptable & Resilient: Ability to thrive in a fast-paced, 24/7 shift-based environment and handle pressure with a positive attitude.
Reliable & Punctual: Commitment to working rotational shifts (including nights, weekends, and public holidays) from our Johannesburg office.
Attention to Detail: Accuracy in information delivery and record-keeping.
Understanding of Sports/Casino (Preferred): A good understanding of sports betting markets, casino games, and associated terminology will make your application stand out.
Must be 18 years or older.
Senior Certificate (Grade 12) required; a tertiary qualification is an advantage.
Must have reliable transport for all shifts.
Clear criminal record (background checks will be conducted).

Please note:

Please note that correspondence will only be conducted with shortlisted candidates for this position. Should you not hear from us within 7 days, please consider your application unsuccessful.

Position Start Date: 01 July 2026

Job Type: Full-time

Pay: R8 000,00 per month

Application Question(s):

Are you able to commute and work scheduled shifts (24/7/365)?

Experience:

Customer Services: 1 year (Required)
iGaming/Casino: 1 year (Required)
Contact centre: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

service agent jobs in johannesburg gauteng

Contact Centre Agent

Service Desk Agent

Contact Centre Agent

Operations & Transactions Assistant

Call Centre Agent

SALES AGENT

Telemarketing Agent

Customer Care Representative

Booking Agent

Call Center Agent

Agent Support Representative

Recoveries Agent

Discovery call centre

Guest Relations Agent - Johannesburg Marriott Hotel Melrose Arch

Reservations Sales Agent - Protea Hotel by Marriott O.R Tambo Airport

Exports & Imports Airfreight Co-ordinator

Telesales Agent

Voip Service Desk Agent Level 2

Property Rental Agent

Customer Care Facilitator

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