To lead and manage a team of Medical Aid Sales Consultants in driving sustainable membership growth across allocated employer groups and target markets.
The Team Manager is accountable for the overall sales performance, strategic direction, and operational effectiveness of the team. This includes developing and executing sales strategies, managing key stakeholder relationships, and ensuring alignment with Scheme objectives and regulatory requirements.
The role plays a critical part in building a high-performance sales culture, enabling team capability, and delivering consistent business results.
Roles and Responsibilities
Sales Strategy & Business Performance
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Develop and implement sales strategies to drive membership growth and market penetration.
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Take accountability for overall team sales performance against defined targets.
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Analyse sales data and market trends to identify opportunities for growth and improvement.
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Oversee pipeline management to ensure a healthy flow of leads and conversions.
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Drive continuous improvement initiatives to optimise sales effectiveness.
Team Leadership & Capability Development
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Lead, manage, and develop a team of Medical Aid Sales Consultants.
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Set clear performance objectives and monitor delivery against targets.
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Drive a high-performance culture focused on accountability, results, and client experience.
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Coach and mentor team members to enhance sales capability and professional growth.
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Identify skills gaps and implement targeted training and development initiatives.
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Oversee recruitment, onboarding, and performance management processes.
Sales Execution Oversight
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Provide strategic oversight of sales activities, including activations, presentations, and employer engagements.
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Ensure consistency and quality in client engagement and sales delivery across the team.
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Support the team in closing high-value or complex sales opportunities.
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Monitor and improve lead generation and conversion strategies.
Stakeholder & Relationship Management
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Build and maintain strategic relationships with key employer stakeholders, including HR, wellness coordinators, and leadership.
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Engage at a senior level to secure access to employer groups and unlock new business opportunities.
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Represent the Scheme in high-level engagements, events, and partnerships.
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Collaborate with internal stakeholders to align sales initiatives with broader business objectives.
Compliance & Governance
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Ensure all sales activities are conducted in line with regulatory frameworks (FAIS, POPIA) and Scheme rules.
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Maintain oversight of compliance adherence across the team.
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Ensure accuracy and integrity of all sales documentation and processes.
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Keep the team informed of regulatory changes and ensure ongoing compliance training.
Reporting & Operational Management
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Oversee and validate team reporting on sales activities, performance, and stakeholder engagements.
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Provide consolidated insights and recommendations to senior management.
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Monitor operational efficiency, including CRM usage, reporting accuracy, and administrative processes.
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Manage budgets and resources related to sales activities and campaigns (where applicable).
Key Competencies
Technical Knowledge
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Strong understanding of medical scheme products and healthcare funding structures.
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Knowledge of regulatory frameworks and compliance requirements (FAIS, POPIA).
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Proficiency in CRM systems, reporting tools, and sales analytics.
Behavioural Competencies
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Strong leadership and people management capability
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Strategic thinking and business acumen
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Advanced coaching and mentoring skills
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Excellent stakeholder engagement and influencing ability
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Results-driven with a strong focus on performance delivery
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High level of accountability and decision-making capability
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Strong communication and presentation skills
Qualifications & Experience
Minimum Requirements
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Grade 12 / Matric
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Relevant qualification in Business, Sales, Marketing, or Healthcare (advantageous)
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5–8 years’ experience in sales within medical schemes, healthcare, insurance, or financial services
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Minimum 2–3 years’ senior experience in a management role
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Proven track record of achieving and managing sales targets at team level
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Valid driver’s licence and willingness to travel
Advantageous
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Experience managing sales teams within the medical aid or healthcare sector
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Exposure to employer group or corporate sales environments
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Strong understanding of the medical schemes industry
Key Performance Indicators (KPIs)
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Overall team sales performance and membership growth
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Achievement of strategic sales targets and business objectives
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Team productivity, engagement, and retention
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Lead generation and conversion effectiveness
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Quality and consistency of stakeholder engagement
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Compliance adherence and audit outcomes
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Contribution to strategic initiatives and sales campaigns
Candidates who meet the above requirements are invited to submit their updated CV to: [email protected]
ASI Financial Services – Building Wealth, Changing Lives
