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Site Manager

Tsebo Group -
Cape Town, Western Cape

Apply Now

Job Details

11 hours ago

Full Job Description

About Us

Tsebo Facilities Solutions is looking for a Site Manager to provide on-site managerial and technical leadership for service delivery across critical building systems, ensuring maximum client satisfaction and compliance with the SLA and Management Contract.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Management

Oversee the daily delivery of soft and technical services across assigned sites
Monitor maintenance activities, ensuring work orders are logged, tracked, and completed
Conduct routine site inspections and supplier walkthroughs
Ensure compliance with health, safety, environmental, and quality (SHEQ) standards
Support operational needs such as meeting room setups, catering coordination, and client requests
Assist across multiple sites when required (e.g., Century City, Killarney Gardens, Brackenfell, Bellville, Paarl)
Provide backup support for operational roles (e.g., driver duties when needed)

Financial & Contract Management

Monitor and control operational expenditure (OPEX) and capital expenditure (CAPEX)
Ensure procurement follows the required 3-quotation process before approval
Verify supplier compliance with invoicing timelines and documentation
Ensure adherence to financial policies, procedures, and authorization levels
Maintain accurate contract documentation and records
Support internal cost recovery processes where applicable

Supplier & Stakeholder Management

Build and maintain effective relationships with suppliers and internal teams
Conduct formal and informal supplier performance reviews
Ensure suppliers meet service, compliance, and contractual standards
Liaise with internal stakeholders (finance, operations, and management teams)

Customer Experience

Develop and maintain strong client relationships
Respond to client queries and resolve issues promptly
Conduct client satisfaction checks and implement improvement actions
Anticipate client needs and ensure service delivery meets expectations
Promote a customer-focused culture across the site

Reporting & Administration

Prepare and submit monthly operational reports within deadlines
Maintain accurate records, including stock, maintenance logs, and compliance documentation
Compile reports and statistics as required by management
Ensure employee administration is up to date (e.g., leave captured in ESS)

People Management

Supervise and support on-site staff (e.g., cleaners)
Set performance expectations and review progress regularly
Conduct performance management discussions and sign-offs
Promote teamwork, accountability, and professional conduct

Compliance & Governance

Ensure implementation of Tsebo’s Integrated Management System (IMS / TseboNet)
Adhere to all company policies, procedures, and ethical standards
Promote safe working practices and compliance with SHEQ requirements
Uphold Tsebo and BCX brand and values at all times

Skills and Competencies

Technical Skills

Proficiency in MS Office (Word, Excel, PowerPoint, Teams)
Experience with Pragma On Key or similar systems
Understanding of facilities management operations and equipment
Financial and business acumen
Report writing and data analysis skills
Knowledge of Service Level Agreements (SLAs)

Behavioural Competencies

Planning and Organising: Manages priorities and resources effectively
Delivering Results: Maintains high standards and meets performance targets
Analysing: Identifies issues and implements practical solutions
Applying Expertise: Uses technical knowledge to improve operations
Writing and Reporting: Produces clear and structured reports

Qualifications

Grade 12
A building/facility qualification or experience would be an advantage
Computer literacy on MS Office & Pragma On Key
Valid Driver’s licence and own transport

Apply Now

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Site Manager

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