293 It certification Jobs and Work in Johannesburg, Gp

IT Helpdesk Technician
Affinity International —Johannesburg, Gauteng
- Remote
Quick Apply
1d
Junior IT Support Technician
Information Security Alliance CC —Boksburg, Gauteng
- R7 000 - R7 500 a month
- Internship
Quick Apply
1d
IT Support - Progamme
Alpla Packaging Pty Ltd —Johannesburg, Gauteng
- Part-time
8d
an IT Technician
Curro Holdings Ltd —Johannesburg North, Gauteng
2d
IT Support Technician- Johannesburg
BCE FoodService Equipment —Roodepoort, Gauteng
10d
After Hours IT Support Technician II - South Africa
Dedicated IT —Johannesburg, Gauteng
- R35 000 - R50 000 a month
- Remote
Quick Apply
IT Developer
Merchant West Holdings —Sandton, Gauteng
Software Tester
Merchant West Holdings —Johannesburg, Gauteng
Senior IT/OT Support Engineer
Puma Energy —Johannesburg, Gauteng
- Full-time
Operations Administrator
Zinia —Paulshof, Gauteng
- R15 000 - R25 000 a month
Quick Apply
Level 2 – It Support Specialist & Client Support
1840 & Company —Johannesburg, Gauteng
- Full-time
- Remote
10d
Lead Technical Support
Zinia —Paulshof, Gauteng
- R45 000 - R65 000 a month
Quick Apply
10d
Computer Technician - Rivonia
Matrix Warehouse Computers —Rivonia, Gauteng
- R5 500 - R6 000 a month
- Full-time
Quick Apply
8d
Graduate Programme (SA27-I)
BBD —Johannesburg, Gauteng
- R30 000 - R35 000 a month
Software Development Engineer
NTT Ltd —Johannesburg, Gauteng
- Full-time
IT System Administrator (AX 2012 Specialist) (f/m/d)
Niterra EMEA GmbH —Boksburg, Gauteng
9d
IT Solutions Architect
FirstRand —Johannesburg, Gauteng
- Full-time
Computer Technician - Randburg
Matrix Warehouse Computers —Randburg, Gauteng
- R5 500 - R6 000 a month
- Full-time
Quick Apply
8d
IT Technician (12 month Contract) JHB
Deloitte —Midrand, Gauteng
- Full-time
Quick Apply
1d
Logistics Technician
Microsoft —Johannesburg, Gauteng
- Full-time

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IT Helpdesk Technician

Affinity International
Johannesburg, Gauteng

Quick Apply

Job Details

1 day ago

Full Job Description

OVERVIEW
We are recruiting on behalf of our client for an IT Helpdesk Technician (Level 2+).Our client is a US-based organization seeking a dependable and technically skilled helpdesk professional to provide second-level IT support to their team. This is a fully remote role, supporting end users during US Eastern Standard Time business hours (8:00 AM – 5:00 PM EST). This role
places a strong emphasis on customer service and customer success — you will be expected to deliver an exceptional support experience that builds trust, satisfaction, and long-term confidence in IT services.
KEY RESPONSIBILITIES
Serve as the primary escalation point for Level 1 helpdesk tickets, diagnosing and resolving intermediate to complex technical issues
Provide remote desktop support across hardware, software, and network-related problems
Install, configure, and maintain operating systems, applications, and peripherals
Manage user accounts, permissions, and access controls through Active Directory or similar platforms
Document support tickets, troubleshooting steps, and resolutions accurately in the helpdesk system
Communicate clearly and professionally with end users throughout the support process, ensuring a positive and customer-first experience
Champion customer success by proactively following up on resolved issues and ensuring end users feel supported and valued
Escalate unresolved issues to Level 3 support or relevant teams with thorough documentation
REQUIREMENTS
Matric (Grade 12) as a minimum; a National Diploma or relevant NQF Level 6 qualification in IT, Computer Science, or a related field is advantageous
CompTIA A+, CompTIA Network+, or Microsoft certifications (e.g. MS-900, AZ-900) are preferred
2–4 years of experience in an IT helpdesk or technical support role, with demonstrated Level 2+ exposure
Solid understanding of Windows operating systems, Microsoft 365, and remote support tools
Strong verbal and written communication skills in English
A genuine passion for customer service and delivering a high-quality support experience
Reliable home office setup with stable internet connectivity suitable for remote work
PREFERRED EXPERIENCE
Experience supporting users in a US or international business environment

Quick Apply

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it certification jobs in johannesburg, gp

IT Helpdesk Technician

Junior IT Support Technician

IT Support - Progamme

an IT Technician

IT Support Technician- Johannesburg

After Hours IT Support Technician II - South Africa

IT Developer

Software Tester

Senior IT/OT Support Engineer

Operations Administrator

Level 2 – It Support Specialist & Client Support

Lead Technical Support

Computer Technician - Rivonia

Graduate Programme (SA27-I)

Software Development Engineer

IT System Administrator (AX 2012 Specialist) (f/m/d)

IT Solutions Architect

Computer Technician - Randburg

IT Technician (12 month Contract) JHB

Logistics Technician

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