30 Customer support coordinator Jobs and Work in Johannesburg, Gp

Customer Success Coordinator
Hire Hangar —Johannesburg, Gauteng
- Part-time
- Remote
Quick Apply
Customer Service & Admin Coordinator
Affinity International —Johannesburg, Gauteng
- Remote
Quick Apply
Administrative Coordinator
Geldhof Chocolatier —Randburg, Gauteng
- From R16 000 a month
Quick Apply
9d
Client Engagement & Admin Coordinator
Affinity International —Johannesburg, Gauteng
- Part-time
- Remote
Quick Apply
Client Services Coordinator
Affinity International —Johannesburg, Gauteng
Quick Apply
Reservations and Administration Coordinator
R SQUARED INVESTMENTS LIMITED —Johannesburg, Gauteng 2031
- Full-time
Quick Apply
9d
Operations & Administrative Coordinator / Operasionele en Administratiewe Koördineerder
Ligpos (Pty) Ltd —Boksburg, Gauteng
- R240 000 a year
Service Delivery Co-ordinator
Zinia —Paulshof, Gauteng
- R18 000 - R28 000 a month
Quick Apply
Administrator Workforce
Lesaka Technologies —Johannesburg, Gauteng
1d
SOCIAL MEDIA COORDINATOR
Advtech —Johannesburg, Gauteng
3h
Marketing and Operations Coordinator
Gender Links —Johannesburg South, Gauteng
- R8 000 - R30 000 a month
- Full-time
Quick Apply
14d
Sales Admin Coordinator – Exports
Bliss Brands —Sandton, Gauteng
1d
Warehouse Driver and Site Fleet Coordinator
ALSTOM —Johannesburg, Gauteng
2d
Social Media Marketing Intern
Sellersplug —Turffontein, Gauteng
- Internship
Quick Apply
2d
Logistics Coordinator, Planning, Contract Logistics
DSV —Kempton Park, Gauteng 1619
- Full-time
4d
Aftersales & Technical Coordinator
BAIC SA —Johannesburg, Gauteng
- Full-time
Quick Apply
6d
International Operations Specialist
International SOS —Johannesburg, Gauteng
9d
Quality Controller
Maverick Holding Company —Crown Mines, Gauteng
Quick Apply
Practice Manager
The Back Clinic —Bryanston, Gauteng
- Full-time
Quick Apply
Clinical Co-ordinator
MSO International (Pty) Ltd —Sandton, Gauteng
- Full-time
Quick Apply

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Customer Success Coordinator

Hire Hangar
Johannesburg, Gauteng

Quick Apply

Job Details

Part-time

Full Job Description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title
Digital Patient Success Coordinator

About the Role

We’re seeking a part-time Customer Success Coordinator to provide supportive, high-touch engagement to prospective and existing clients—primarily via SMS and scheduled phone consultations. This role goes beyond standard call center work, focusing on relationship-building and personalized guidance to ensure each individual progresses smoothly on their health journey.

You’ll operate on a flexible, on-call schedule, ready to respond quickly when leads or existing clients reach out. During slower periods, you won’t be actively engaging, but must remain available to support new inquiries or follow-ups. If you thrive on customer success, enjoy leveraging tech tools, and are comfortable discussing health and wellness in a consultative way, we’d love to have you on board.

Key Responsibilities

Inbound & Ongoing Support
- Monitor incoming SMS inquiries and existing client communications, responding promptly with empathy and clarity.
Customer Success Outreach
- Proactively check in on clients to ensure they’re satisfied, aware of next steps, and achieving their wellness goals.
Consultative Conversations
- Use open-ended questions to understand concerns, goals, and past treatments, providing personalized guidance or resources.
Scheduling & Coordination
- Manage phone consultations via Calendly (or similar tools) for clients who prefer deeper, real-time discussions.
Data Capture & Documentation
- Accurately record client interactions and progress notes in our CRM and scheduling platforms
Follow-Up & Retention
- Support ongoing client engagement by offering additional resources, nudging them to schedule appointments, and addressing any barriers to success.
Continuous Improvement
- Collaborate with the team to refine onboarding, support, and retention processes based on client feedback and outcomes.

Qualifications

Strong Communication Skills: Exceptional written and verbal communication for SMS-based and phone interactions.
Customer Success Mindset: Passion for guiding clients toward successful outcomes, resolving concerns, and celebrating progress.
Tech Proficiency: Comfortable learning new tools; experience with CRMs, telehealth, or scheduling software is helpful.
Excel Familiarity: Capable of setting up basic tracking sheets or running simple data reports.
Healthcare/Wellness Interest: Familiarity with medical or wellness services (telehealth, physical therapy, chiropractic, concierge medicine) is a plus.
Flexible Availability: Must be able to respond quickly to inbound leads and client messages throughout the day (East Coast business hours, ~16:00–24:00 GMT).
Attention to Detail: Consistently accurate in updating records, maintaining privacy standards, and following up on next steps.

Working Conditions

Location: Remote, part-time position.
Hours: Flexible schedule with on-call responsiveness.
Compensation: Competitive part-time base salary.

Why Join Us

Impactful Engagement: Go beyond transactional interactions to truly guide and support clients on their wellness journey.
Flexible Work Style: Enjoy a part-time role that allows for personal flexibility while maintaining rapid response times.
Growth & Training: Learn in-demand tools and customer success strategies in a telehealth-forward environment.
Supportive Culture: Collaborate with a dedicated team that values empathy, innovation, and a commitment to client success.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Quick Apply

Refine Your Search

customer support coordinator jobs in johannesburg, gp

Customer Success Coordinator

Customer Service & Admin Coordinator

Administrative Coordinator

Client Engagement & Admin Coordinator

Client Services Coordinator

Reservations and Administration Coordinator

Operations & Administrative Coordinator / Operasionele en Administratiewe Koördineerder

Service Delivery Co-ordinator

Administrator Workforce

SOCIAL MEDIA COORDINATOR

Marketing and Operations Coordinator

Sales Admin Coordinator – Exports

Warehouse Driver and Site Fleet Coordinator

Social Media Marketing Intern

Logistics Coordinator, Planning, Contract Logistics

Aftersales & Technical Coordinator

International Operations Specialist

Quality Controller

Practice Manager

Clinical Co-ordinator

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