68 Support specialist Jobs and Work in Durban, Zn

Client Support Specialist
Talent Engine —Westville, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
12d
Telecoms Technical Support Specialist - Office Based
Growth Resourcing —Umhlanga, KwaZulu-Natal
- R250 000 - R400 000 a year
- Full-time
Quick Apply
Assistant Concierge
The Oyster Box Hotel —Durban, KwaZulu-Natal
- Full-time
Quick Apply
Training Officer
Watches Tell Time —Durban, KwaZulu-Natal
- R8 500 - R10 000 a month
Quick Apply
Hotel maintenance
HRI Business Solutions —Durban, KwaZulu-Natal
- R8 000 - R12 000 a month
Quick Apply
7d
Recruitment Sourcing Specialist
Hire Overseas —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
HR Executive
International Facilities Services —Durban, KwaZulu-Natal
SEO Manager
HyperionDev —Durban, KwaZulu-Natal
- Part-time
Quick Apply
Psychometrist / Educational Psychologist
Advtech —Durban, KwaZulu-Natal
Regional Liquor Manager
Kayur Investments —Durban, KwaZulu-Natal
Quick Apply
Software License Management Specialist
AECOM —Durban, KwaZulu-Natal
- Full-time
- Remote
Email Marketing Specialist
Hire Overseas —Durban, KwaZulu-Natal
- Full-time
- Remote
Quick Apply
Programmatic Advertising Specialist
Jellyfish —Durban, KwaZulu-Natal
- Full-time
Quick Apply
Fragrance Advisor
Prestige Cosmetics Group —Durban, KwaZulu-Natal
Junior Server Engineer
GBS —Umhlanga, KwaZulu-Natal
Specialist - Claims Advisory
Marsh —Durban, KwaZulu-Natal
- Full-time
5h
Technical Trainer
Motus Corporation —Pinetown, KwaZulu-Natal
Implementation Specialist x2
Doxim —Durban, KwaZulu-Natal
- Remote
7d
Furniture Sales Representives
SOUTH AFRICAN FUNERAL SUPPLIES —Durban, KwaZulu-Natal
- R10 000 - R12 000 a month
Quick Apply
Quality Assurance Manager - Hygiene and Pest - Coastal Region
Tsebo Group —Durban, KwaZulu-Natal
5h

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Client Support Specialist

Talent Engine
Westville, KwaZulu-Natal

Quick Apply

Job Details

Full-time
12 days ago

Full Job Description

Main purpose of the job:

The Client Support Specialist provides exceptional phone and web-based support to clients, resolving technical queries, maintaining website content, and delivering outstanding customer service. Working closely with internal teams, the role focuses on building strong client relationships while ensuring clients maximise the value of our products and services. This is a hybrid role requiring a dedicated home office setup, with once a week attendance at our Westville office.

Responsibilities

Client Support:

Provide phone and web based contact with clients.
Proactively contact assigned clients to build client relationships.
Interact with clients and troubleshoot problems relating to their websites, stock, leads and additional products.
Update web content and ensure it is fresh, relevant to the dealer and that spelling and grammar are correct.
Assist with building and updating of websites.
Jivo Chat
Traffic Controller (Tasking)

Phone Management
Pro-active calls made to the clients.

Attend to emails and replies
Provide training to staff and clients on in-house system
Smart Manager App Support
Administration - adding notices to system, logging of all activities as example for administration
Load OEM Banners on the 1st of every month.
Load Specials and Banners for clients.
Member updates, changes and loading of new member profiles.
Content Editing
Change Blogs
Collaboration with other teams
Proactive content updates to client websites

General:

Assist the Team Leader with any ad hoc requirements to ensure processes are streamlined and daily tasks are completed within their time frames.
Time Management: Update daily time sheets and manage time when working on tasks. Give fanatical attention to detail, when required.
Key focus: keep customers happy.
Uphold high levels of customer service.
Assist clients with stock and lead inquiries and action tasks to uphold high standards of customer service.
Build effective relationships with clients, suppliers and others outside the company, to further the achievement of business objectives.
Focus on high-quality standards, balanced with consistent achievement
Listen to the client’s needs and work to satisfy them

Requirements

Gr.12/School leaving certificate is a minimum requirement
Information Technology Qualification is essential
Basic HTML and CSS skills are essential
Strong IT skills are required
5* Customer Service skills is a minimum requirement
Excellent command of written and spoken English
Show high attention to detail
Strong organisational skills
Teamwork and partnership
Show personal commitment to the role and the company
Dedicated to quality and client service
Ability to solve problems and get results
Self-management skills & ability to multi-task and manage stress effectively.
Interpersonal skills

Quick Apply

Refine Your Search

support specialist jobs in durban, zn

Client Support Specialist

Telecoms Technical Support Specialist - Office Based

Assistant Concierge

Training Officer

Hotel maintenance

Recruitment Sourcing Specialist

HR Executive

SEO Manager

Psychometrist / Educational Psychologist

Regional Liquor Manager

Software License Management Specialist

Email Marketing Specialist

Programmatic Advertising Specialist

Fragrance Advisor

Junior Server Engineer

Specialist - Claims Advisory

Technical Trainer

Implementation Specialist x2

Furniture Sales Representives

Quality Assurance Manager - Hygiene and Pest - Coastal Region

I want to receive the latest job alert for support specialist in durban, zn

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