25 Technical support internship Jobs and Work in Cape Town Western Cape

Information Technology Graduate Internship
OneNebula —Milnerton, Western Cape 7446
- Internship
Quick Apply
Customer Support Internship
OneNebula —Milnerton, Western Cape 7446
- Internship
Quick Apply
Quality Controller (Entry Level)
Nanuki —Milnerton, Western Cape
- Full-time
- Internship
Quick Apply
Junior IT Operator (Cape Town)
Pink Elephant —Cape Town, Western Cape
- Temporary
Quick Apply
Junior Support Administrator
MVIA —Southern Suburbs, Western Cape
- Full-time
Intern: IT - CPT
eMedia Investments —Cape Town, Western Cape
- Part-time
1d
Software Development Engineer – 2026
Amazon Development Centre (South Africa) (Proprietary) Limited - A78 —Cape Town, Western Cape
- Full-time
(Physical) Security Specialist Intern, Data Centre Security
Amazon Data Services South Africa (Pty) Ltd - E35 —Cape Town, Western Cape
- Full-time
IT Support Specialist (Tier 2)
Christel House South Africa —Ottery, Western Cape 7800
- Full-time
Quick Apply
Human Resource Development Practitioner, Ref No. DOTP 73/2026 (1 year contract position)
Western Cape Government —Cape Town, Western Cape
- R413 001 - R486 501 a year
Software Engineering Team Lead
M-KOPA —Cape Town, Western Cape
- Full-time
- Remote
10d
Engineering Internship – Sales Project Engineer
Baltimore Aircoil South Africa —Cape Town, Western Cape
- Internship
11d
Senior Software Development Engineer
Amazon Development Centre (South Africa) (Proprietary) Limited —Cape Town, Western Cape
- Full-time
Graduate Internship (12-month, fixed-term contract)
PEP —Northern Suburbs, Western Cape
- Part-time
4d
Human Resource Development Practitioner, Ref No. DOTP 71/2026
Western Cape Government —Cape Town, Western Cape
- R413 001 - R486 501 a year
Business Analyst / QA Software Tester
OpsFi —Cape Town, Western Cape
- Full-time
Quick Apply
10d
Intern: Financial Data Analyst
Sanlam —Bellville, Western Cape
- Internship
2d
Junior Garment Technologist – Old Khaki
Cape Union Mart International —Cape Town, Western Cape
Healthcare Informatics Graduate
Philips —Cape Town, Western Cape
- Full-time
Lead Engineer - AI Agents
M-KOPA —Cape Town, Western Cape
- Full-time
- Remote
2d

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Information Technology Graduate Internship

OneNebula
Milnerton, Western Cape 7446

Quick Apply

Job Details

Internship

Full Job Description

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

Who Are We?

1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.

We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.

Learn more about our people brand by watching our culture videos:

https://www.youtube.com/watch?v=4JkUpUigUdM&t=1s

https://www.youtube.com/watch?v=iVk3_vVyrW0

Job Opportunity at 1Nebula:

The purpose of this position is to provide timely and effective assistance to customers in resolving issues and to guide users through product features. The role is focused on issues and request resolution and is key for customer satisfaction, retention and product adoption. The internship will run for a duration of 12 moths.

What You will do within this role (Your key responsibilities):

Respond to customer inquiries via various channels chat, email or phone

Provides customer and product support and guidance

Diagnose and troubleshoot issues

Guide customers through product features and best practices

Escalate complex issues to the appropriate teams

Document customer interactions and feedback for continuous improvement

Identify trends in customer inquiries to improve processes and proactively address common issues

Collaborate with cross-functional teams to improve customer experience

Assist with onboarding and training for new customers

Contribute to knowledge articles, process documents and FAQs

Maintain Knowledge Base with solutions to common problems

Track and manage support tickets

Analyze customer data, common issues, bottlenecks and areas of improvement

Proactive communication and customer engagement

Strive to meet and exceed service levels to ensure high quality service delivery

Provide customers with clear, accurate, timely, data-driven and actionable reports on the customer’s telecoms environment

More about You (Our requirements for the role):

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application

Degree or Diploma in Information Technology or relevant field
Strong problem-solving abilities and technical troubleshooting skills

Ability to communicate technical concepts to non-technical users

Strong Excel skills

Our Amazing Perks!

High spec laptops and equipment for you to comfortably
Access to our Well-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too

Grow your skills and learn something new with paid for Microsoft courses and certifications

Give back by participating in our Culture and Social Responsibility initiatives

Quick Apply

Refine Your Search

technical support internship jobs in cape town western cape

Information Technology Graduate Internship

Customer Support Internship

Quality Controller (Entry Level)

Junior IT Operator (Cape Town)

Junior Support Administrator

Intern: IT - CPT

Software Development Engineer – 2026

(Physical) Security Specialist Intern, Data Centre Security

IT Support Specialist (Tier 2)

Human Resource Development Practitioner, Ref No. DOTP 73/2026 (1 year contract position)

Software Engineering Team Lead

Engineering Internship – Sales Project Engineer

Senior Software Development Engineer

Graduate Internship (12-month, fixed-term contract)

Human Resource Development Practitioner, Ref No. DOTP 71/2026

Business Analyst / QA Software Tester

Intern: Financial Data Analyst

Junior Garment Technologist – Old Khaki

Healthcare Informatics Graduate

Lead Engineer - AI Agents

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