19 Online admin Jobs and Work in Cape Town Western Cape

Merchant Support Associate
Happy Pay —Cape Town, Western Cape
- R14 000 - R20 000 a month
- Full-time
Quick Apply
2d
UK Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
- R1 100 - R1 900 a month
- Full-time
- Remote
Quick Apply
Part-time Shop Assistant - V&A
Silvertree Capital (PTY) ltd —Cape Town, Western Cape 8000
- Part-time
Quick Apply
US Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
- R1 200 - R2 200 a month
- Full-time
- Remote
Quick Apply
E-Commerce Platforms Administrator
Stingray Accessory Manufacturers —Woodstock, Western Cape
- R6 787,85 - R10 000,00 a month
Quick Apply
Shop Assistants Permanent & Part - time ( Paarl)
Silvertree Capital (PTY) ltd —Cape Town, Western Cape 8000
- Full-time
Quick Apply
Part-time Shop Assistant - Riverlands
Silvertree Capital (PTY) ltd —Cape Town, Western Cape 8000
- Part-time
Quick Apply
Receiving Administrator
Clicks Group Limited —Cape Town, Western Cape
4d
Program Intern
Goodwall —Cape Town, Western Cape
- Full-time
Quick Apply
Receiving Clerk
Clicks Group Limited —Cape Town, Western Cape
4d
Customer Experience & Studio Coordinator
Hopscotch —Cape Town, Western Cape
- Full-time
Quick Apply
Senior Coordinator Field Investigations (MEA)
IP House UK Holdings Ltd —Cape Town, Western Cape 7530
- R46 000 a month
- Full-time
Quick Apply
Shop Assistant - Riverlands
Silvertree Capital (PTY) ltd —Cape Town, Western Cape 8000
- Full-time
Quick Apply
Wholesale and Operations Manager
Hire Overseas —Cape Town, Western Cape
- Full-time
- Remote
Quick Apply
Key Account Manager
Initiate —Cape Town, Western Cape
- Remote
Quick Apply
Senior Software Engineer - GoLang (Supply Chain)
Bash.com —Cape Town, Western Cape
Senior Software Engineer
The Rank Group —Cape Town, Western Cape
Quick Apply

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UK Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
Bonus: 5–10% of your monthly sales — the better your conversion rate, the higher your % Admin hours are paid at the same rate as trial classes.
R1 100 - R1 900 a month
Quick Apply
US Sales Manager for Children's Online Courses (Remote)
Kodland —Cape Town, Western Cape
Bonus: 5–10% of your monthly sales — the better your conversion rate, the higher your % Admin hours are paid at the same rate as trial classes.
R1 200 - R2 200 a month
Quick Apply

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Merchant Support Associate

Happy Pay
Cape Town, Western Cape

Quick Apply

Job Details

Full-time
R14 000 - R20 000 a month
2 days ago

Full Job Description

Happy Pay is an ad-subsidised payments network that gives South Africans access to zero-cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high-intent shoppers with relevant brands.

We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order value, and drive repeat sales. As we grow — and expand from online checkout into physical retail through the Happy Card — our merchant base is scaling fast, and we need someone to keep the engine running smoothly behind the scenes.

We're looking for a highly organised Merchant Support Associate to join our Merchant Success team. This is a support-focused role created to take the administrative load off our Merchant Account Managers so they can focus on relationship management and merchant growth. You'll be the person who keeps merchant admin running like clockwork — owning merchant queries, keeping our systems accurate, and acting as the vital link between our merchant team and our consumer support team.

This is a full-time, office-based role at our Observatory office in Cape Town (Monday to Friday), on a six-month fixed-term contract with potential to extend based on performance. Salary: R14,000 – R20,000 per month cost to company, depending on experience.

What you'll do:

Own merchant queries in HubSpot — making sure tickets are actioned, tracked, and resolved quickly and professionally.
Take day-to-day admin off our Merchant Account Managers, including merchant record-keeping, data capture, and routine merchant correspondence.
Act as the link between the merchant support team and the consumer support team, making sure issues that cross both functions are coordinated and resolved.
Manage merchant invoices and handle invoice queries across both our BNPL and advertising (Happy Ads) products, ensuring merchants are billed correctly and queries are resolved promptly.
Support merchant onboarding admin and keep merchant listings and details in the Store Directory accurate and up to date.
Assist with merchant reporting and help streamline and operationalise manual processes within the merchant function.
Support the team as Happy Pay expands into in-store retail — helping with new processes, procedures, and our merchant CRM system.

Requirements

Highly organised, with strong attention to detail and a talent for keeping things on track.
Excellent written and verbal communication skills.
A calm, customer-first mindset — comfortable handling a high volume of queries without losing quality.
Confident using digital tools; experience with HubSpot or a similar CRM/ticketing system is a strong plus.
Able to juggle multiple tasks and priorities at once and follow through to resolution.
Matric essential. A relevant tertiary qualification (or studying towards one) is beneficial.
Experience in customer support, admin, operations, fintech, e-commerce, or retail is beneficial but not required — attitude and organisation matter most.

Benefits

A full-time, office-based role in a vibrant, collaborative environment in Observatory, Cape Town.
Be part of one of South Africa's fastest growing fintech companies.
Work on innovative payment solutions that are transforming consumer credit.
A collaborative, mission-driven team culture.
Room to grow as our merchant organisation scales.

Quick Apply

Refine Your Search

online admin jobs in cape town western cape

Merchant Support Associate

UK Sales Manager for Children's Online Courses (Remote)

Part-time Shop Assistant - V&A

US Sales Manager for Children's Online Courses (Remote)

E-Commerce Platforms Administrator

Shop Assistants Permanent & Part - time ( Paarl)

Part-time Shop Assistant - Riverlands

Receiving Administrator

Program Intern

Receiving Clerk

Customer Experience & Studio Coordinator

Senior Coordinator Field Investigations (MEA)

Shop Assistant - Riverlands

Wholesale and Operations Manager

Key Account Manager

Senior Software Engineer - GoLang (Supply Chain)

Senior Software Engineer

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