1652 Customer services Jobs and Work in Cape Town, Western Cape

Psychology Intern
Grayhaus Recruitment services —Cape Town, Western Cape 7806
- R15 000 - R20 000 a month
- Part-time
- Internship
Quick Apply
Bayside - Cashier
Pedros —Cape Town, Western Cape
Receptionist
Zombie Walk —Cape Town, Western Cape
- R8 500 - R10 500 a month
- Full-time
Quick Apply
ZAF Customer Service Representative RL
Teleperformance —Cape Town, Western Cape 8001
- Full-time
- Remote
Customer Services Agent
Momentum Health —Bellville, Western Cape
3d
Receptionist/Admin
Career Start International —Cape Town, Western Cape
- R9 500 - R11 500 a month
- Full-time
Quick Apply
14d
Customer Happiness Hero
MyRunway —Cape Town, Western Cape 7915
- Full-time
Supervisor
Teleperformance —Cape Town, Western Cape 7925
- Full-time
ZAF Customer Service Representative FA Nightshift
Teleperformance —Cape Town, Western Cape 7925
- R7 500 - R8 500 a month
- Full-time
Customer Operations Support
Exodus —Cape Town, Western Cape
- R240 000 - R260 000 a year
- Full-time
Quick Apply
10d
Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R7 545 a month
- Full-time
Orders Clerk
Deluxe Coffeeworks —Paardeneiland, Western Cape 7405
- R8 000 - R10 000 a month
Quick Apply
ZAF Support Recruitment
Teleperformance —Cape Town, Western Cape 8001
- Full-time
ZAF Customer Service Representative EL
Teleperformance —Cape Town, Western Cape 8001
- Full-time
ZAF Customer Service Representative NB
Teleperformance —Cape Town, Western Cape 7925
- Full-time
Office Administrator
Khaki Group Solutions —Southern Suburbs, Western Cape
- R8 500 - R10 000 a month
Quick Apply
20h
Customer Service Representative
Foundever —Cape Town, Western Cape
Health Care Customer Service Advisor
Concentrix —Cape Town, Western Cape 8000
- R8 000 a month
- Full-time
Office Administrator
Expert Technology Solutions —Plumstead, Western Cape
- R16 500 - R19 000 a month
Quick Apply
14d
Shop Attendant
Maritime Finance PTY Ltd —Camps Bay, Western Cape
- R7 000 - R10 500 a month
Quick Apply
14d

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Psychology Intern

Grayhaus Recruitment services
Cape Town, Western Cape 7806

Quick Apply

Job Details

Permanent | Part-time | Graduate | Temp to perm | Learnership | Internship
R15 000 - R20 000 a month

Full Job Description

We are seeking a motivated and enthusiastic Psychology Intern with a strong interest in Human Resources (HR) and experience in customer service and conflict resolution. This internship provides an opportunity to apply psychological principles in workplace settings while gaining hands-on experience in talent management, employee engagement, recruitment, training, and employee relations. The ideal candidate is passionate about understanding human behavior, supporting positive workplace culture, and effectively resolving customer and employee concerns.

Key Responsibilities

Human Resources Support

Assist with recruitment activities, including screening resumes, scheduling interviews, and communicating with candidates.
Support employee onboarding and orientation processes.
Help maintain employee records and HR documentation in compliance with company policies.
Assist in organizing employee engagement, wellness, and training initiatives.
Participate in employee satisfaction surveys and help analyze feedback data.
Support HR projects related to performance management, employee development, and organizational culture.

Employee Relations & Psychology Applications

Apply psychological principles to support employee well-being and workplace engagement.
Assist with employee feedback collection and workplace assessments.
Observe and contribute to initiatives aimed at improving team dynamics and workplace communication.
Support conflict resolution efforts and help facilitate positive working relationships.

Customer Service & Issue Resolution

Respond professionally to customer inquiries, concerns, and complaints.
Investigate customer issues and collaborate with relevant departments to achieve satisfactory resolutions.
Maintain accurate records of customer interactions and resolutions.
Identify recurring issues and recommend process improvements to enhance customer satisfaction.
Utilize active listening, empathy, and problem-solving skills to manage difficult situations effectively.

Qualifications

Currently pursuing or recently completed a degree in Psychology, Industrial/Organizational Psychology, Human Resource Management, or a related field.
Demonstrated interest in Human Resources and employee development.
Previous experience in customer service, customer support, or client-facing roles.
Experience resolving customer complaints and handling sensitive situations professionally.
Strong interpersonal, communication, and relationship-building skills.
Excellent organizational and administrative abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and digital communication tools.
Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Skills

Knowledge of employee engagement, workplace behavior, or organizational psychology principles.
Strong conflict resolution and mediation skills.
Ability to analyze data and generate insights from surveys or feedback.
Emotional intelligence, empathy, and professionalism.
Adaptability and willingness to learn in a fast-paced environment.

What We Offer

Practical experience in Human Resources and organizational psychology.
Exposure to recruitment, employee relations, and workplace development initiatives.
Mentorship from HR and business professionals.
Opportunities to develop customer service, communication, and conflict-resolution skills.
A collaborative and supportive learning environment.

Ideal Candidate Profile:A psychology student who is interested in building a career in Human Resources and has a proven ability to handle customer concerns, resolve conflicts, and communicate effectively with diverse stakeholders. This individual is empathetic, professional, detail-oriented, and eager to contribute to both employee and customer satisfaction initiatives.

Pay: R15 000,00 - R20 000,00 per month

Work Location: In person

Quick Apply

Refine Your Search

customer services jobs in cape town, western cape

Psychology Intern

Bayside - Cashier

Receptionist

ZAF Customer Service Representative RL

Customer Services Agent

Receptionist/Admin

Customer Happiness Hero

Supervisor

ZAF Customer Service Representative FA Nightshift

Customer Operations Support

Customer Service Advisor

Orders Clerk

ZAF Support Recruitment

ZAF Customer Service Representative EL

ZAF Customer Service Representative NB

Office Administrator

Customer Service Representative

Health Care Customer Service Advisor

Office Administrator

Shop Attendant

I want to receive the latest job alert for customer services in cape town, western cape

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