Dermalogica is looking for a dynamic, high performing individual for the exciting role of Brand consultant within our sales team the Western Cape and surrounds.
This is more than a sales role - it’s an opportunity to build powerful partnerships, unlock untapped potential, open new doors, and elevate existing accounts to new heights within the professional channel.
If you’re commercially sharp, relationship-driven, passionate about skin care and a go- getter who thrives on exceeding targets, this is your moment.
RESPONSIBILITIES
The Dermalogica Business Consultant is responsible for driving profitable, sustainable growth across an assigned territory by acting as a trusted commercial partner to customers within the core (professional skin care channel)
This role goes beyond order-taking. The Business Consultant is accountable for:
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Sell-in and sell-out performance
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New business development – prospecting and securing new business with the portfolio
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Education and event execution
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Brand and business standards in trade
The BC builds strong, long-term partnerships that grow both the customer’s business and Dermalogica’s footprint.
KEY ACCOUNTABILITIES
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Sales & Commercial Performance
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Deliver monthly, quarterly, and annual sales targets
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Drive sell-in aligned to sell-out performance
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Analyse performance by customer, category, and SKU
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Share PY, YTD, and trend data with customers to guide decisions
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Build customer plans focused on growth, profitability, and retention
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Ensure healthy stock levels, range compliance, and replenishment
New Business Development (Critical Focus)
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Proactively identify, prospect, and convert new doors
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Build and manage a strong lead pipeline
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Conduct professional new business presentations and proposals
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Open new accounts in line with brand standards and strategic criteria
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Onboard new customers with structured launch plans
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Achieve agreed new door and revenue targets
The BC is expected to consistently feed the top of the funnel and treat new business as a core discipline.
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Business Consulting & Customer Growth
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Conduct professional business reviews with customers
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Identify opportunities in retail, treatments, education, and events
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Develop quarterly growth plans with key customers
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Support customers to improve:
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Sell-out
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Average basket value
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Event ROI
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Treatment and retail conversion
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Position Dermalogica as a strategic growth partner
Education & Event Activation
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Drive education attendance and utilisation
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Partner with Education to address performance gaps
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Build and execute commercially focused events
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Ensure all events have:
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Clear objectives
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Sell-out targets
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Post-event analysis
Brand & In-Store Excellence-
Ensure brand standards are upheld in all doors
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Maintain VM, testers, hygiene, and merchandising excellence
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Execute launches, campaigns, and seasonal initiatives
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Be the guardian of Dermalogica’s professional positioning
Territory & Relationship Management
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Build strong multi-level relationships (owners, managers, therapists, front desk)
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Maintain consistent call cycles and visit frequency
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Manage time and territory effectively
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Log activity, opportunities, and outcomes accurately on sales CRM
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Follow through on all commitments
SUCCESS LOOKS LIKE
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Consistent achievement of sales and new business targets
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Growing, profitable, and engaged customer base
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Strong new door pipeline at all times
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Customers view the BC as a business partner, not a rep
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No surprise gaps at month-end
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High standards of professionalism, preparation, and execution
CORE COMPETENCIES
Commercial & Strategic
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Strong numerical understanding
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Able to translate data into action
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Plans, forecasts, and prioritises effectively
New Business Hunter Mentality
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Confident cold calling and prospecting
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Comfortable with rejection and follow-ups
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Strong presentation and closing skills
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Self-driven and opportunity-focused
Relationship Builder
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Builds trust quickly
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Influences at all levels
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Handles objections with confidence and professionalism
Execution Focused
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Consistent, disciplined, and accountable
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Strong follow-through
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Manages multiple priorities effectively
Brand Ambassador
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Professional presence
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Passion for skin health and education
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Represents Dermalogica with credibility and care
EXPERIENCE & SKILLS
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Proven experience in field sales / business development
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Track record of new business acquisition
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2-3 years Experience in professional beauty, medical aesthetics, FMCG, or pharmaceutical sales (advantageous)
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Strong presentation and negotiation skills
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Comfortable working with targets, data, and CRM systems
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Valid driver’s license and ability to travel within territory
BEHAVIOURAL COMPETENCIES
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Takes ownership of results
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Prepares before every call
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Uses data to guide conversations
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Seeks solutions, not excuses
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Consistently prospects for new business
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Acts with integrity, resilience, and commercial curiosity
Work Environment:
This role requires traveling as well as weekly office-based days.
Dermalogica is an equal employment opportunity company that is committed to diversity.
