134 Administrator Jobs and Work in Midrand Gauteng

Contact Centre Administrator
SoluGrowth (Pty) Ltd. —Midrand, Gauteng
- Part-time
Administrator
Bluespec Holdings —Kempton Park, Gauteng
- Full-time
Payroll Administrator
Eazi Access Rental —Midrand, Gauteng
- Full-time
Quick Apply
E-commerce Administrator
Market Kokoro —Midrand, Gauteng
- From R8 000 a month
- Full-time
Quick Apply
Sales Representative and Admin Assistant
PrimePersian —Sandton, Gauteng
- R8 000 - R10 000 a month
- Full-time
Quick Apply
Administrator - SPARK Centre of Excellence - 2026
SPARK Schools —Randburg, Gauteng
- Full-time
Quick Apply
E-Commerce Administrator
Lime Light t/a EMSA Distribution —Sandton, Gauteng 2196
- Full-time
Quick Apply
Workshop Administrator
Manitou Centres SA (Pty) Ltd —Chloorkop, Gauteng
Quick Apply
10d
Accounts Receivable Trade Debtors Administrator - Midrand
Dis-Chem Pharmacies Limited —Midrand, Gauteng
Administrator - Corporate Services
Apex Group —Pretoria, Gauteng
- Full-time
Operations Administrator
Anchor Holdings —Kempton Park, Gauteng
- Full-time
Quick Apply
Fleet Administrator
Fidelity Services Group —Midrand, Gauteng
5d
Admin Officer
H Systems (Pty) Ltd. —Kempton Park, Gauteng
- Full-time
Financial Administrative Officer (3-year renewable contract), Mastercard Foundation Scholars Program, Department For Education Innovation
University of Pretoria —Pretoria, Gauteng
- Temporary
4d
Residential Property Administrator
The Focus Group —Pretoria, Gauteng
- Full-time
QA Administrator
Medipost Pharmacy —Midrand, Gauteng
- R10 500 - R11 500 a month
- Full-time
Quick Apply
11d
Branch Administrator | Night Shift | Fourways
Ampath Laboratories —Fourways, Gauteng
5d
Medical Billing Claims Administrator
Olive Medical —Sunninghill, Gauteng
- R8 000 - R10 000 a month
Quick Apply
12d
Sales Department Administrator
Stingray Accessory Manufacturers —Woodmead, Gauteng
- Up to R10 000 a month
Quick Apply
TOOLROOM ADMINISTRATOR
Pimms Group —Honeydew, Gauteng
- Temporary
Quick Apply

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Contact Centre Administrator

SoluGrowth (Pty) Ltd. -
Midrand, Gauteng

Apply Now

Job Details

Part-time

Full Job Description

Job title: Contact Centre Administrator

Context: Responsible for handling all first line customer and stakeholder enquiries that pertain to Employee Services within GSS

Purpose of the role: The Contact Centre Agent is responsible for handling all first line customer and stakeholder enquiries that pertain to Finance Services within GSS. The FS Agent will address queries for the following range of FS ServicesMost inquiries will be escalated from the FS Contact Centre to resolvers in the Process Teams. This will require liaising with and working with FS process Teams to resolve queries and cases.

Key responsibilities and tasks:

Safety, Health & Environment

Manages and monitors divisional adherence to SHE programme goals and objectives.

Performance & Delivery

Provides an effective Customer Support function by:
Interfacing with customers and service providers, including suppliers where applicable.
Responding to requests (prioritizing as appropriate), investigating problems and developing remedial plans to resolve problems within acceptable time parameters, further escalating problems as appropriate to enhance timeous resolution.
Providing a first line problem resolution service for the GSS and the business.
Following up and providing feedback, guidance and information to clients and service providers.
Dealing with customers in a professional manner and owning a queries until it is resolved
Correctly logging queries on the SAP CRM system and ensure follow up actions are taken
Assists users in making more effective use of self -service stations and systems, products and services, investigating complex problem situations and helping users to sort out any problems.
Ensures quality standards for all activities within the designated area of responsibility.
Escalate case files to GSS Tier 2 resolvers for resolution where applicable
Work with the process teams to ensure knowledge transfer occurs so that they may be able to answer similar queries in the future

Promote Best Practice & Knowledge Management

Improves systems and processes by extracting information and compiling new reports and or existing standard reports on best practice systems and processes to identify and meet organizational needs,
Actively pursues the exchange and preservation of information between operations and individuals to facilitate effective knowledge management according to organizational objectives,

Service Management

Responsible for standardization of delivery to the business by supporting the Service Management Framework.

Sustainability & Social

Build relationships across the organizations pipeline by sharing business information and knowledge.

People & Teams

Manages stakeholders by coordinating service level agreements,
Establishes and maintains Business Partner Relationships with the appropriate parties to facilitate the optimal functioning of the Functional Area.

Minimum Required Qualifications and Experience

Qualifications:

National Higher Diploma or relevant degree

Technical Knowledge

1 – 2 years’ experience in a Help Desk environment.
Customer intimacy and knowledge
SAP CRM Knowledge
Full understanding of processing invoices.
Accounting Knowledge/exposure

Technical Skills:

Contact Centre Proficiency
Business and Process Knowledge
Contact Centre Operational Skills
Operational, tactical, strategic customer expectation management
Customer Interaction
Ability to manage and participate in service management processes
Ability to research and resolve complex service issues in accordance with GSS standards.
Data Control
Technical and Operational skills
Microsoft Office Applications
SAP CRM Knowledge
Communication Skills
Resourcefulness and Flexibility
Team work
Planning, Co-coordinating and Prioritizing
Problem Analysis and Decision Making
Initiative
Continuous Improvement
Relationship Management
Awareness of the following ES Areas:

Resourcing

Learning and Development

Payroll

Employee and Organization Data Management (SAP Data Maintenance)

Social process skills:

Establishes and maintains Business Partner Relationships with the appropriate parties to facilitate the optimal functioning of the Functional Area.
Effective communication Skills
Empowering
Problem Solving

Applications:

Consistently displays:

Resilience and Drive
Innovation and Resourcefulness
Integrity

Apply Now

Refine Your Search

administrator jobs in midrand gauteng

Contact Centre Administrator

Administrator

Payroll Administrator

E-commerce Administrator

Sales Representative and Admin Assistant

Administrator - SPARK Centre of Excellence - 2026

E-Commerce Administrator

Workshop Administrator

Accounts Receivable Trade Debtors Administrator - Midrand

Administrator - Corporate Services

Operations Administrator

Fleet Administrator

Admin Officer

Financial Administrative Officer (3-year renewable contract), Mastercard Foundation Scholars Program, Department For Education Innovation

Residential Property Administrator

QA Administrator

Branch Administrator | Night Shift | Fourways

Medical Billing Claims Administrator

Sales Department Administrator

TOOLROOM ADMINISTRATOR

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