65 Hr supervisor Jobs and Work

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Talent Acquisition Specialist - Volume Recruiter

EXL Service -
Cape Town, Western Cape

Apply Now

Job Details

Full-time

Full Job Description

Job Description: Essential Functions:

Ensure that the process transactions are processed as per Desktop procedures
Ensure that the assigned targets are met in accordance with SLA and Internal standards
Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures

Performance parameters:

Meeting set targets on a monthly basis
Offer to Joining Ratio of the Offers made
Number of candidates hired who clear the Post FVT assessment
Number of defects against number of Offers made

Primary Internal Interactions:

Team for the purpose of coordination
Assistant Manager for escalations, unresolved issues, appraisals and reviews
Manager for solving the issues unsolved by the immediate supervisor
Operations and Support hiring managers – for the purpose of Recruiting candidates for their processes and for calibration
purposes
Finance and Commercial departments for settling vendors payments, own imprest bills etc.
Customer Experience Analysts and Trainers for the purpose of Voice Capability assessment

Primary External Interactions:

Vendors for:
- Hiring candidates, lining up candidates for interviews and also assessing their performance
- Giving Advertisements
- Preparing promotion material

Technical Skills:

Skilled with the use of MS Office applications like – PowerPoint, MS Word and MS Excel
Internet usage and email access
Above average knowledge of the BPO industry

Process Specific Skills:

Interviewing skills
Feedback skills
Excellent communication and presentation skills
Prioritizing stake holders needs
Strong customer service focus

Responsibilities: Essential Functions

 Job Analysis & Strategy : Collaborate with hiring managers to define job specifications and ensuring alignment of the job role requirements

 Sourcing Candidates : Use job boards, social media, referral drives, and headhunting to find potential candidates.

 Screening & Interviewing : Review resumes, pre-screening interviews, and assessing candidate’s competency via an assessment tool

 Coordinating Interviews : Schedule and manage interviews between candidates and hiring teams.

 Offer Negotiation : Facilitate discussions around salary, benefits, and start dates.

 Ad hoc & Compliance task : 100% compliance on all finalized candidates before offer is extended,

Qualifications: Minimum 1-year Volume Recruitment Experience in a BPO/agency environment will be preferred
Must have Matric (HR or related qualification advantageous)
Clear Credit & Crim Record
Computer literate
Should display sufficient flexibility and urgency to handle pressure in a cross-cultural environment

In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups/ aligned with our EE targets

Apply Now

Refine Your Search

hr supervisor jobs

Talent Acquisition Specialist - Volume Recruiter

Professor / Associate Professor

Sales Supervisor

Insure Adviser Assistant | Pretoria, Faerie Glen | Permanent

Overhead Lines Supervisor (OHL) - 12-month Fixed Term Contract

Area Manager

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Aparthotel Property Manager

Store Manager - Hermanus

Fitter and Turner - Revlon South Africa

Ice Plant Cleaner

Talent Acquisition Administrator (12 Month FTC)

Implementation & Continuous Improvement Manager

Paediatric Medical Doctor

Enrolled Nurse- MICU

Adviser Development Programme | South Africa

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