The main purpose of this position is to manage and monitor service levels and associate performance on the Power campaign by The main purpose of this position…
- WNS South Africa - Bloubergstrand, Western Cape 7441
- WNS South Africa - Bloubergstrand, Western Cape 7441
The purpose of the Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective…
- WNS South Africa - Cape Town, Western Cape
Lead, coach and develop team leaders in a way that ensures their skills are being focused on generating high levels of KPI attainment, customer satisfaction and…
- WNS South Africa - Bloubergstrand, Western Cape 7441
To manage the Planning team and all facets of the short term to medium term planning such as forecasting, scheduling and other operational activities while…
- WNS South Africa - Bloubergstrand, Western Cape 7441
RTA Team Management and Delivery management. A Matric / Grade 12 Certificate or equivalent A relevant tertiary qualification is preferable Minimum of 3 years…
- WNS South Africa - Bloubergstrand, Western Cape 7441
Building and maintaining relationships with hiring managers and applicants. Minimum 2 years in a recruitment capacity, preferably dealing with bulk/mass…
- WNS South Africa - Bloubergstrand, Western Cape 7441
To enhance the Quality journey by assessing call centre interactions (calls, email, chat, other) and producing reports which tells the story of the Quality…
- WNS South Africa - Cape Town, Western Cape
The purpose of the position is to support in the management and governance around the operational training function for allocated business units.
- WNS South Africa - Bloubergstrand, Western Cape 7441
Ensure that direct reports are motivated, focused and effective in their interaction with their teams. Lead, coach and develop direct reports in a way that…
- WNS South Africa - Claremont, Western Cape 7708
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer…
- WNS South Africa - Bloubergstrand, Western Cape 7441
The purpose of this role is to provide an efficient and effective recruitment service to the business as well as applicants.
- WNS South Africa - Claremont, Western Cape 7708
The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.
- WNS South Africa - Bloubergstrand, Western Cape 7441
Create a High Performing, Highly Engaged Team. Build Excellent Relationships, Internally & Externally, at all Levels.
- WNS South Africa - Bloubergstrand, Western Cape 7441
At least 6+ years in the Service Industry, managing Contact Center operations (Voice+ Non-Voice) and large teams in 100+ people.
- WNS South Africa - Cape Town, Western Cape
To identify trends, threats and opportunities in user generated content and report to relevant parties. Liaise with internal operational and other stakeholders…
- WNS South Africa - Bloubergstrand, Western Cape 7441
We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare…
- WNS South Africa - Bloubergstrand, Western Cape 7441
We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare…
- WNS South Africa - Century City, Western Cape
We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare…
- WNS South Africa - Century City, Western Cape
We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare…
- WNS South Africa - Bloubergstrand, Western Cape 7441
The purpose of the Snr Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective…