13 wns global services jobs near Century City, Western Cape

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WNS South Africa - Bloubergstrand, Western Cape 7441 

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on…

WNS South Africa - Bloubergstrand, Western Cape 7441 

The main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), enable low…

WNS South Africa - Bloubergstrand, Western Cape 7441 

On the day schedule optimization in order to meet desired service levels, and providing feedback to relevant stakeholders of potential impact to service levels,…

WNS South Africa - Bloubergstrand, Western Cape 7441 

To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy.

WNS South Africa - Bloubergstrand, Western Cape 7441 

The scope of the role requires the achievement of departmental service levels and focuses on target achievement. Minimum 3 years call center experience.

WNS South Africa - Bloubergstrand, Western Cape 7441 

Deliver 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.

WNS South Africa - Bloubergstrand, Western Cape 7441 

Manage a high-performing team providing exceptional quality assurance service to WNS clients. O Add value by making use of technology to improve service and…

WNS South Africa - Bloubergstrand, Western Cape 7441 

Work well under pressure and customer service orientated. The main purpose of this position is to manage and monitor service levels and associate performance on…

WNS South Africa - Bloubergstrand, Western Cape 7441 

The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.

WNS South Africa - Bloubergstrand, Western Cape 7441 

We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to create a customer…

WNS South Africa - Bloubergstrand, Western Cape 7441 

The main purpose of this position as part of the senior management is to lead a team with specialist function. MS Office at an advanced level.

WNS South Africa - Bloubergstrand, Western Cape 7441 

The main purpose of this position as part of the senior management is to lead a team with specialist function. MS Office at an advanced level.

WNS South Africa - Bloubergstrand, Western Cape 7441 

You are customer & client facing & strive to deliver excellent customer experience. You are accountable for designing, implementing & tracking a portfolio of…