Strong communication (both verbal and written) and customer service skills. To provide up-to-date and on-time quality assurance statistics to manage the Contact…

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…

As a New Business Agent, you will be responsible for contributing to the sales (approval) targets through outbound calls based on pre-qualified leads, and/or…

As a New Business Agent, you will be responsible for contributing to the sales (approval) targets through outbound calls based on pre-qualified leads, and/or…

Drive and manage client service objectives and call times. Supervise, lead and performance manage a team of agents. Action any ad-hoc requirements.

Track any changes, anomalies or incidents that influence service levels. And effectively communicate with Operations to ensure daily service level targets are…

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…

Experience/knowledge of retail account assistance services advantageous. Interpret and resolve queries by providing accurate account, product and / or service…

To manage the daily activities and driving the performance of the Debt Review team to ensure business objectives are met. Coaching and mentoring of team.

Prevent account roll forward, reduce account balance in the respective service. Strong communication (both verbal and written) and customer service skills.

Demonstrates continuous effort to improve operational processes and work cooperatively and jointly to provide quality customer service.

Strong communication (both verbal and written) and customer service skills. The main purpose of the role is to action and resolve Collections queries via…